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“The Best View Ever!”

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Thunderbird Resorts & Casinos - Poro Point
Reviewed May 2, 2011

When I was about to leave Thunderbird Resort, I am already thinking of the day when I will come back! Despite the 6-7 hour bus ride one way going to this resort from Manila (you can actually book a flight via Zest Air), I can say that I have been to the resort with the most breath taking view ever!

I stayed in this hotel for 2 nights and 2 days. Yes, my companions (all 60+ of us) arrived here at around 11 pm in the evening after a long bus ride from Makati. Six hours into the bus ride, every one of us in this group was so tired and demoralized but after seeing the very well-lighted hotel from a distance, everyone was just shouting with joy! It’s so beautiful at night from afar that’s why everyone is saying, it’s worth the trip already!
At the reception lobby, we were all greeted by the very accommodating staff. Though we were a big group, registration and getting our keys was a breeze! After the welcome drink (which somewhat taste like powdered soap hehehe!), we were escorted to our rooms. I was at awe upon entering my first floor North Wing Room! Two big queen sized beds, LCD TV, a big desk, and we have a balcony (never thought that we will have that in the first floor!). The bathroom was huge and there is still room for a big tub! Toiletries were top class being from VMV Hypoallergenics. Sleeping is not a problem since I had one of the most comfy bed of all time!

When I woke up the first I thing I did was to open the curtains and I was so happy to see the glistening South China Sea view. Poro Point is so breath taking! Breakfast was served at Olives Restaurant and it served a typical Filipino buffet menu plus the usual staple of dim sum, cereals, and fresh fruits. Lunch was a buffet of sumptuous Mediterranean food served at Patio Santorini. Service was really great and the waiters are very attentive of all my needs especially the refilling of the much needed ice tea! What I like the most is the freshly baked banana bread and cookies, this hotel need to have bakery where they can sell this stuff! I am enjoying all of this while checking my Facebook and e-mails as the hotel offers Free WIFI connectivity!

What I love the most aside from the view is the great service that the men and women of this hotel gave me. I had to go to church service on a Saturday night and they made it really easy for me. They research the nearest chruch of my religion (INC) and found the best schedule. The shuttle ride from there to the hotel vice versa is just for P500! It was truly amazing!


Over-all I had a terrific time in the company of friends and hopefully I can be back together with my family. Thunderbird Resorts, I shall return!

  • Stayed: April 2011, traveled on business
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7  Thank crispypata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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411 - 417 of 442 reviews

Reviewed April 19, 2011

Last year, one of our multinational client had their product launch in one of their function rooms. This hotel was OVER RATED. They were just lucky to be on that location. The sound system are poor and it took a very LONG time for the technician to assist us. We had to do several follow ups. The marketing officer was stupid enough to leave her cellphone at the public restroom and obviously it got lost. She even accused one of our team member of stealing her cellphone. She was really unprofessional for acting like that. PM snacks were served during the event, AND WE WERE REALLY SURPRISED THAT THEY SERVED US EXPIRED CANNED SOFTDRINKS.

Stayed: December 2010, traveled on business
7  Thank AbeNcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2011

I just came from Thunderbird Poro Point for a long weekend. I am so sorry there are some who didn't enjoy their stay but for us it was simply amazing! We wanted a place to relax and unwind and we got this from this resort. Elegant, very comfortable, beautiful place. Very picturesque too.There was an air of tranquility around the place because area was huge and with just a few rooms (although there were several things going on that weekend), we didnt feel that it was crowded. Jan, the receptionist, was very helpful, as well as the other staff. If this was only closer to Manila, we'll surelly be coming back very often!

  • Stayed: April 2011, traveled with family
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3  Thank tes2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2011

We arrived at the hotel earlier than 2pm. When i was at the front desk, the receptionist (a guy or gay) asked me to take a seat first because he was attending to a client. we were waiting for ages but there's this new guest who arrived and he immediately accomodated her. Then another guest arrived..The girl receptionist instantly talked to him. So, i stood up fall in line and said "ang tagal naman, kanina pa kami dito!" When it was my turn, she asked me to pay the full amount which i obliged. But my friend told me that they were not asked to pay.
In all fairness with the other staff they were all courteous.
On our second night, i learned from my friend that they have microwave oven in their room. I asked the front desk with the same guy or gay and a girl if i can request for a microwave in our room for the my baby. i explained to them why we needed that. They told me that they cannot give in to my request coz the oven is intalled in some rooms only..ok...fine...then i asked them if they can transfer us in another room that has a microwave oven. The two of them told me that they are fully booked so they cannot give us a room. so i just said ok...then head back to our room.
We woke up the next day (tuesday) for our breakfast..the crew said they don't have buffet for that day because of limited guests..So, meaning the two front desk clerks are not telleng the truth. they just didn't want to heed our request..
Now, i can recommend this hotel to my friends and family if not for the two front desk clerks..
We enjoyed our stay there..The pool staff, restaurant staff, the lobby staff, housekeeping were all excellent...

  • Stayed: March 2011, traveled with family
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8  Thank EllenDy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2011

We initially reserved 2 rooms, since we were 2 adults, 2 teenagers & 1 child; but we were pleasantly surprised that we could all fit comfortably in one room. The 2 beds were queen size and very comfortable. The wifi was very fast - maybe because they have limited number of guests only. The other room amenities were very good.

To me, it's basically a place to unwind & relax - where you can have an unstructured time. You can play golf, swim in the pool and beach area (which is private to hotel guests), read a good book etc.

The food is quite good - not spectacularly good - but not bad at all. I recommend the oven-fired pizzas - four cheeze and ilocano especially. It's a bit pricey, but okay considering you're in a four-star place. If you're in the saving mode - I suggest a quick drive to San Fernando and try the fastfoods there. I recommend the Halo-Halo de Iloko (see my review on this). By the way, buffet breakfast is complimentary to guests.

Their resto has a great view of the south china sea, makes your meal extra special

  • Stayed: November 2010, traveled with family
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3  Thank mike321ph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2010

Had booked into this place for 2 nights, liked the place so much that we extended it by one more night.
Whats great about this place :
1. Roomy - very less rooms so its not crowded even at full occupancy.
2. Excellent staff - They go out of the way to make you feel comfortable. Our toddler fell asleep while we were having dinner. They lugged a huge couch from the reception area to the restaurant so that he could sleep peacefully. Just one of many other small gestures which makes you feel that they really care for you.
3. Beautiful golf course - Even though it is just 9 holes but its a picturesque course.
4. Clean spacious rooms.

The restaurant menu/variety could be improved. The food was good but not too amazing.

We were apprehensive whether it made sense to go there because of the 6 hours drive from Manila but if given a chance we will go again. It was worth the drive

  • Stayed: November 2010, traveled with family
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2  Thank Bireswar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tbrphilippines, Manager at Thunderbird Resorts & Casinos - Poro Point, responded to this reviewResponded January 16, 2012

Dear Rhodora D,

We were pleased to know that you and your family had a wonderful experience with us. Your kind words have been shared to the whole team particularly to our reception and restaurant staff. This will motivate them to keep up the good work.

We have taken note of your comments/suggestions and rest assured that we will look into the matter.

In the meantime, kindly contact me directly for your future bookings with us.

Sincerely yours,
Therese G. Samala
Hotel Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2010

I went on a trip to Thunderbird with my boyfriend's family and after the 6 hour road trip to La Union, the beauty of the place makes you forget about the tiring trip. The architecture is beautiful and there aren't that many rooms so at least the resort isn't totally crowded. It's not really a resort for a beach trip because the beaches in La Union don't really compare to other places like let's say, Bohol or Boracay or Palawan. Thunderbird is a nice quiet retreat with breathtaking views. The pool area is great for hanging out in and good for the kids.. But I think this place is more suitable for couples who just want to get away from everything else. True, there aren't that many activities either aside from biking, swimming, golf and getting a massage.. The restaurant is pretty average although the Caesar Salad and the 4 Cheese Pizza were a real hit with the family. Service is a bit slow, but the staff is friendly. The rooms are really nice and huge, though! The beds are sooo amazing. Makes you feel like you just melt into it. And it's also very quiet at night.. Perfect for sleeping. And their wifi is really fast too! All in all, it's not as amazing as they are advertised to be. I mean, it's great and I'm happy I got to try it.. But I doubt I'd drive 6 hours all the way again for it. Maybe if someone offered me a free stay, I'd go for it.. For those who are curious, I'd recommend it but don't expect that much.

  • Stayed: October 2010, traveled with family
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2  Thank darthkulot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thunderbird Resorts & Casinos - Poro Point

Address: Pennsylvania Avenue | VOA Compound, San Fernando La Union, Luzon 2500, Philippines
Phone Number:
Location: Philippines > Luzon > Ilocos Region > La Union Province > San Fernando La Union
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in San Fernando La Union
Price Range: $125 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Thunderbird Resorts & Casinos - Poro Point 5*
Number of rooms: 36
Official Description (provided by the hotel):
Hospitality and Leisure ... more   less 
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Also Known As:
Thunderbird Poro Point Hotel San Fernando La Union

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