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“Staycation!”
Review of The Malayan Plaza

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The Malayan Plaza
Ranked #12 of 21 Hotels in Pasig
Pasig, Philippines
Level Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Staycation!”
Reviewed June 13, 2014

Me and my friends checked in here for a staycation weekend! The room was clean and spacious and with balcony for smokers.

The location of the hotel is very accessible. There's a restaurant at the ground floor (Pancake House) and 7-11 and The Podium are just a few steps away from the hotel.

They give 1 free parking slot per room per night. Should you and your companion/s have an extra car, you may avail of their overnight parking rate but take note that for the overnight rate to apply, you may only take your car out after a minimum of 24 hours. Otherwise, regular parking rates shall apply. Check-in time is at 1:00pm (or 2:00pm) and check-out time is at 12 noon. Value for money!!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Celine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, July 22, 2014
Dear Valued Guest,

Thank you for taking a time to share your informative review with us and our readers. We're very pleased to hear you had a well-stay with us.

Your feedback made of kind words overjoyed the hotel team. As a chosen place for your staycation made us really grateful and to expect you and your friends to have you here again very soon.

Best Regards,


Bryan Alava
Front Office Manager
The Malayan Plaza Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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502 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Sydney, Australia
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 8, 2014

I stayed here for 2 weeks as it is within walking distance of the office in Ortigas in April/May.

Initially, my room was dark, and the decor dated, and there was a mix up that resulted in me having a room with two singles instead of a queen. On the plus side there was a balcony with a view and everything was clean and working. The room was also within walking distance from 3 major shopping centres - Megamall, Robinsons and Shangri-La.

One particularly hot afternoon, my room's electricity stopped, and when the repairman came all he could summon was a shower of sparks. Once the situation was sorted out with Management, I was upgraded to a Suite. The decor was much newer and the rooms lighter, especially noticeable in the bathroom, although the room had a lesser view. The Suite was nice after the regular room, and the extra room was appreciated.

But Manila is about what happens outside the hotel, and it was nice to have a cool and comfortable place to come back to and relax, and the hotel was central to many attractions and taxis plentiful. There were a few issues that arose during my stay, and some average service, but all things considered, I enjoyed my time here, although my view may have been different if I had paid for the accommodation myself.

Room Tip: The rooms are of varying quality and decor,but the rooms higher up have superior views.
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thatkiwiguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, July 22, 2014
Dear Valued Guest,

We would like to extend our appreciation for your time sharing with us your hotel experience and have enjoyed your time.

On behalf of the hotel management, we sincerely apologize from the inconveniences had brought during your stay. Securing to satisfy our guests' needs and to not let any problems to occur once more, we bear in mind to all of your raised concerns, assuring Action Plans and Coordination will be implemented to each respective department. And to reach every expectation of our valued guests, we are pleased to inform you that we are in progress of room renovations and innovating our service.

We hope in the future to cater and please you again as you get back here in Manila!


Warm Regards,

Bryan Alava
Front Office Manager
The Malayan Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 28, 2014

I was long staying guest in this hotel, good thing: very close to my work station, nice room service and fast reply from service. room size is good and infrastructure is quiete well..
For breakfast it is average as they really don't have much variety and sometime I found compromise in food quality.. hotel need to improve on food quality.

Room Tip: Take a room road facing and suite rooms are good.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tusharns24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, July 21, 2014
Dear Valued Guest,

We would like to thank you for giving us your feedback and making us your home for long days. We’re glad to hear that you’re pleased with our service.

As such, your comments are important to us and already been noted. With this, action plans and coordination has been implemented to each respective department.

We look forward on serving you again in the future!

Warm Regards,

Bryan Alava
Front Office Manager
The Malayan Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
62 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 18, 2014

we booked and prepaid for 5 nights and left after the second night. breakfast was inedible. shower wasn't hot. our room was near the elevator so we'd hear the bell go off every now and then. uncomfortable bed. paint was peeling off the bathroom walls. the room and bathroom was very dimly lit so made it hard to see, let alone try to apply makeup. wouldn't recommend.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MzCharmaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, July 21, 2014
Dear Valued Guest,

We would like to express our gratitude for staying with us and sincerest apologies from the inconveniences you encountered during your stay.

Implicitly, your concerns were been highly noted, we are pleased to inform you that necessary action plans and coordination were implemented and room renovations are ongoing to satisfy our guest’s needs.

We hope to have an opportunity once again to host you as you fly back to manila.

Warm Regards,

Bryan Alava
Front Office Manager
The Malayan Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Pasig hotels

Chicago, Illinois
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 11, 2014 via mobile

I've stayed in much more expensive hotels in Manila that were no better than this. Yes, the rooms are a bit dated, but the staff took great care of me and the rooms were clean and comfortable.

This location is great for finding shops and restaurants as there are two malls very close. It is also not too far from the airport.

All in all I will likely stay there again. I can't beat the price for what you get.

Stayed May 2014, traveled on business
Helpful?
Thank Oswegosailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, July 21, 2014
Dear Valued guest,

Thank you for having a time to post your feedback to us. Its very pleasure for us to hear you had a convenient stay in us.

Rest assured, your comment will be regarded and it will be our inspiration to improve more our rooms and service.

We anticipate your next stay with us!

Warm regards,

Bryan Alava
Front Office Manager
The Malayan Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dasmarinas City, Philippines
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 5, 2014

I and my boyfriend stayed at The Malayan Plaza last April 12-13, 2014 and fortunately, we were able to avail their lenten season promo. We only paid 2500php for the studio superior room. I also find the reservation process very convenient because we only made reservation through phone call without the need of downpayment but of course, it should be a guaranteed reservation. The room was nice and clean. However, the room reserved to us was the old room (we heard that they have on-going room renovations) but it was very tolerable and we still enjoyed the ambience. The hotel location was a plus point too because it is located at the center of Ortigas business district. The service was incredibly good and the staff were very accommodating. We also enjoyed their swimming pool facility even if it kinda small. The free breakfast was good and satisfying. To sum it up, I could recommend this hotel to my friends and family and will definitely stay here again.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dianedelarosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, July 21, 2014
Dear valued guest,

Thank you for taking a time to share your comments. We are glad to hear you had a hassle-free reservation and well appreciated your stay with us.

We would like to extend our sincerest apology for the inconvenience from the ongoing renovations, certainly we have noted of your feedback.

We look forward to have you in our refurbished room and service in the future!

Warms regards,


Bryan Alava
Front Office Manager
The Malayan Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandaluyong, Philippines
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 18, 2014 via mobile

Rooms are old.
The lobby was good enough. Thru updgraded us to a suite, but the suite seemed to look like a condotel or an apartment.
Although the space was big enough, it seemed outdated.

Breakfast buffet was bad. Little selections. Bad taste. Someone give this so called hotel a kick.

Stayed April 2014, traveled as a couple
Helpful?
5 Thank Ihawari01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, July 17, 2014
Dear Valued Guest,

Thank you for taking the time to post a review. We are disappointed to know you did not have a favorable experience and sincerely apologize for the inconveniences you faced during your stay.

We appreciate your feedback and we want you to know that we are in full swing in making enhancements at the Hotel.

We hope to have another opportunity to host you should you travel back to Manila.


Warm Regards,

Renan Tuazon
Front Office OIC
The Malayan Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Malayan Plaza

Property: The Malayan Plaza
Address: ADB Avenue Corner Opal Road, Ortigas Center, Pasig, Luzon 1600, Philippines
Location: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Pasig
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Malayan Plaza 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
The Malayan Plaza Hotel Manila
Malayan Plaza Manila
Malayan Plaza Hotel Manila
The Malayan Plaza Metro Manila/Pasig, Philippines

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