We arrived 40 minutes before check in time. I requested for an early check in since my kids were exhausted from the long trip. They told me to wait for several minutes. Fortunately, they accommodated us even if we came in earlier.
Upon arrival, the extra bed wasn't yet set up. It's ok coz we were early.
The bed and the sheets were okay. The bath towels look old but clean. The split type aircon was advantageous because we were able to control the temperature inside our room. The view was good especially at night. We were on the 23rd floor. The television is not an LCD TV. I have checked in with other hotels and all of them have LCD TV. The breakfast was okay, a variety of bread, pasta, two viands, cereals, fruits, sliced mini cakes. Not so much but it was ok. The elevator was fast and stable.
Downside: We asked for cooking wares and utensils over the telephone at around 3:00pm. An hour passed and they haven't delivered what we requested. I went out of the room and saw an employee of Malayan Plaza. I repeated my request and reiterated our room number. The employee told me that he will relay my request. Unfortunately , it was already 6pm and still no sign of cooking wares and utensils. I again called over the phone and made the same request. Ahhh this time they lend us those things. I requested three times. They made us wait for 3 hours.
The employees were not so helpful. They saw us (me and my yaya) carrying lots of bags but they did not offer any help. A good hotel takes care of its clients and must treat everyone as equal whether you are a foreign dignitary, businessman, plain housewife or a yaya.
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- Also Known As:
- The Malayan Plaza Hotel Manila
- Malayan Plaza Manila
- Malayan Plaza Hotel Manila
- The Malayan Plaza Metro Manila/Pasig, Philippines