We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient location, but needs improvement”
Review of The Malayan Plaza

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Malayan Plaza
Ranked #13 of 22 Hotels in Pasig
Melbourne, Australia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Convenient location, but needs improvement”
Reviewed October 18, 2013

Malayan Plaza is very conveniently located near Mega Mall at Pasig, is very tired on the inside. Looks like it is not well maintained. We stayed there (family trip, we have two young kids under 10) for about 8 days.Given we have family there and most of the days were spent outside wither shopping or visiting family and friends it was ok. They have a swimming pool on the 32 floor, but was average. Breakfast option was basic.
The best part of Malayan Plaza is the location opposite The Podium and just 5min walk to Mega Mall. There are many eating options around and easy access to public transport (taxis and about 15min walk to LRT). Taking the LRT is more convenient option in Manila during the day & evening peak given the gridlock the city experiences.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob_from_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, October 21, 2013
Dear Bob_from_Oz,

Thank you for sparing your time in posting your feedback about your stay, we truly appreciate the feedback we receive from our guest. This has been discussed for evaluation and for further planning with the management.

We hope to welcome you back to the Malayan Plaza in the near future.

Yours truly,

Renan Tuazon
Front Office Team Leader-OIC
The Malayan Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

513 reviews from our community

Traveler rating
    100
    215
    134
    46
    18
See reviews for
116
95
42
115
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Sydney, Australia
Level 5 Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed October 13, 2013

I booked this hotel for 4 days hoping to have better stay than I have experienced in this hotel way back in 2011. Back then, I was disappointed and I had hoped maybe, this time, they have renovated and improved. But no :( the room I booked has no hot water and the air-condition was not working. They moved and upgraded us into 1 bdr but the kitchen sink smelt so bad even the maintenance was not able to fix. I kept reporting it during my stay, but they did not fix it at all and we have endured that smell by putting a small plate to block the sink drainage. This hotel is so old and really requires refurbishment. Breakfast is minimalistic. It's not worth the price. The only plus + here are the location and free parking.

Room Tip: Bring your toothpaste and toothbrush as they no longer provide these. You now have to ask for cutle...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 2000downunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, October 16, 2013
Dear 2000downunder,

Thank you very much for giving feedback about your stay, we greatly value any comments that we receive. We sincerely apologized for the inconvenience that caused you. We are taking necessary steps to get superior level of service. We are certainly looking forward to serve you better in the future.

Yours truly,

Renan Tuazon
Front Office Team Leader- OIC
The Malayan Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 13, 2013 via mobile

The Malayan Plaza has a very good location. Just within 10min walk to the SM mega mall and there are many eating places around such as Cafe 1771 and Macdonalds. Opposite the hotel is The Podium, another shopping mall. There are many Starbucks around and a 7-11 just 5min walk away. You will definitely have no issues finding places to eat there. The hotel is located beside a few banks so it makes me feel safer with the security guards standing around. The room is very big with ok bed. There is dining table and microwave which is good. However there is no tooth brush or tooth paste provided. Neither is there liquid body soap given. For travelers like me who is not used to using soap bar, you will have to prepare your own liquid soap as you will find it a challenge to buy a small bottle in Manila. You may want to give the hotel's breakfast a miss. Choices are limited and not very tasty compared to the eating places nearby. Pool and lounge looks small. Check in and check out took a while. But the staff are all very polite. All in all, the hotel is only worth the money you pay because of the location.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Meteortide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, October 14, 2013
Dear Meteortide,

Thank you for sparing your time in posting your positive feedback. It is good to know that you had a positive stay. Your comments will help us serve you and all our guests better in the future.

Best regards,

Renan Tuazon
Front Office -OIC
The Malayan Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level 6 Contributor
217 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
Reviewed September 30, 2013

Stayed here in June on some business at ADB. This is very close to ADB and you can walk from the hotel to ADB. The hotel is also close to some large malls and stores. The rooms are a bit run down and it is very complicated to get to the fitness centre on the rooftop. Breakfast is quite decent.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kuttappi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippines via Chicago
Level 6 Contributor
158 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed September 17, 2013

This hotel is walking distance from SM Megamall, The Podium, Robinson's Galleria, and St. Francis Square. The rooms are HUGE and at a very reasonable price. The staff is very friendly and genuinely so. The free breakfast was decent. The pool was small but adequate. There is a small kid's play area. The only negative I found- you have to walk up 4 flights of stairs to get to the gym- the elevator doesn't go that high. It's a nice additional work-out, but makes it inaccessible to wheelchairs or people who can't walk up stairs.

Note: Print out a map to get there. It is right off of a major street, but most people don't know where it is

Room Tip: Make sure you ask for a room with a view. Mine faced another building and there was no sunlight.
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank trainerstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, September 18, 2013
Dear trainerstone,

Thank you for taking the time out to inform us your recent visit at The Malayan Plaza. I am delighted to hear that you had a positive stay. We do appreciate your comments especially regarding the location of the gym. This has been discussed with the management for review and further planning.

We look forward to inviting you back to The Malayan Plaza on your next visit to Manila.

Yours Truly,

Mark S. Guevarra
FRONT OFFICE MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 10, 2013

The location is very convenient, its just right across podium and walking distance to Megamall and Robinsons Galleria. The room is quite big and clean. The buffet breakfast has various choices, i really like their cereals and breads, the viands are just right (i assume some of the viands are just reheat from last night's dinner)

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Amie Lyla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, September 12, 2013
Dear Amie Lyla A,

Thank you very much for posting your comments about your stay at our hotel - we greatly value the feedback we receive from our guests.
The Malayan Plaza is nestled in the heart of the Ortigas Commercial District which indeed provides convenience for guests traveling for both business and leisure.
As for the breakfast buffet offered at The Executive Lounge, we offer a good variety - from the bread and salad station to sumptuous hot dishes. Rest assured all are prepared fresh and straight from the kitchen.
We hope look forward to your next visit with us!

Yours Truly,

Mark S. Guevarra
FRONT OFFICE MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 10, 2013 via mobile

location was near to the malls and rooms are very big...but service was bad because i needed to wait more than 1 hr before checkin because room was not yet available,good thing they compensated me for that inconvenience

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toby V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review, September 12, 2013
Dear Toby V,

Thank you for sparing your time in posting your review and bringing this matter to our attention. Your comments will help us serve you and all our guests better in the future. We apologize for the inconvenience that the delayed checked-in may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable.

We hope to welcome you back to The Malayan Plaza in the near future.

Yours Truly,

Mark S. Guevarra
FRONT OFFICE MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pasig hotels
1.0 mi away
Privato Hotel Manila
Privato Hotel Manila
#7 of 22 in Pasig
410 reviews
0.3 mi away
The Exchange Regency Residence Hotel
0.4 mi away
Richmonde Hotel Ortigas
Show Prices
Show Prices
Show Prices
0.0 mi away
Discovery Suites Manila, Philippines
0.3 mi away
The Linden Suites
The Linden Suites
#10 of 22 in Pasig
727 reviews
0.3 mi away
Holiday Inn Manila Galleria
Show Prices
Show Prices
Show Prices

Been to The Malayan Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Malayan Plaza

Property: The Malayan Plaza
Address: ADB Avenue Corner Opal Road, Ortigas Center, Pasig, Luzon 1600, Philippines
Location: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Pasig
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Malayan Plaza 4*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Priceline, Hotels.com, Expedia, Ctrip TA, Cancelon, Hotwire, TripOnline SA, Travelocity, Agoda, getaroom.com, HotelQuickly and Travel Book Philippines, Inc. so you can book your The Malayan Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Malayan Plaza Hotel Manila
Malayan Plaza Manila
Malayan Plaza Hotel Manila
The Malayan Plaza Metro Manila/Pasig, Philippines

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing