I am writing this review while still on premises. I booked the Goldland for 3 weeks because of price and location, both of which are great. That is why I am rating my review 2 stars vs. one, or zero.
The staff, while friendly, is utterly incompetent. This is nowhere more apparent than in the restaurant, which is completely overstaffed with no one ready to help and cater to even your most basic needs: no butter at breakfast, you sit at your table waiting for help that never arrives (while everyone smiles at you), no plates almost every day (yet 3 attendants are standing right in front of you and you have to TELL THEM to get plates so that you can eat), etc. The lists goes on and on.
The worst part about this hotel is the in-room, wall-mounted A/C unit. On my first day, I called for maintenance because it was deafeningly loud. "Right away, sir", said the friendly person at the front desk. Almost 3 weeks later (and 4 more calls), I am still waiting for someone to check it out. In the interim, I've had a chance to speak to several more guests who are experiencing the same issue: the A/C unit's decibel rate makes a rock concert seem like a humming melody. If you don't have ear plugs, do not bother trying to sleep in any of these rooms. If you like watching TV, watch somewhere else, unless you are fine with pictures only!
Anyway, I guess there is a first time and last time for anything. That motto certainly applies to my stay here at the Goldland.
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- Also Known As:
- Goldland Millenia Hotel Pasig
- Goldland Millenia Suites Metro Manila/Pasig, Philippines