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“Excellent service and surprisingly huge room for a this size of a hotel”
Review of The Linden Suites

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The Linden Suites
Ranked #8 of 21 Hotels in Pasig
Makati, Philippines
1 review
“Excellent service and surprisingly huge room for a this size of a hotel”
Reviewed December 1, 2013

I stayed in different hotels in Ortigas for my work demands me to and was surprisingly glad how big Linden Suites room is comparing to other hotels nearby. For the amount I paid, I expected an average sized suite, but was delighted and glad for their 2 Bedroom Suite, complete with dining and furnished kitchen. Staff were also courteous, almost everyone greets me with sincere smile. The fitness center is also well equipped and enjoyed relaxing in their sauna, though the spa is limited. I will definitely stay here more often and planning to have my family celebrate Christmas in one of the huge rooms.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
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English first
Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 1, 2013

Big room for a 3 Bedroom, living area and kitchen is just huge with high ceiling. Swift check in experience by front office with pleasing staff. Their security is quite strict, we find it good since it benefits the us and guests safety. Choice of food in their restaurant is limited though but okay in terms of quality. Will return here definitely for a weekend with my family.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank acebronkirk4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M3g1106, Meg Setiawan, Duty Manager at The Linden Suites, responded to this review, December 17, 2013
We thank you for your time in writing how your experience was with us here in The Linden Suites. We are glad that you enjoyed our room and that you are pleased with our service.

We appreciate your observation with our restaurant as this helps us determine which area we need to improve on.

We are definitely eager to be of service to you again.

Warm regards,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 29, 2013

We stayed here in 2008 and came back this year after we had sold our condo unit. This is the first time we tried the executive suites in tower 1 and then stayed the remaining two days at the deluxe suite in tower 2. I must say the difference is like day and night. The hallway and elevators in tower 1 is nice similar to what you would expect in a 4 star hotel. The room is a bit smaller but still a nice size room with a large separate sitting area and kitchen. The bathroom is also big and nicely appointed. However, the deluxe suite in tower 2 is dated. The 2 bedroom deluxe suite is still nice but the bathroom is small and cramped compared to tower 1. The hallway and elevator in tower 2 is really old and feels like walking in a shady alley. It's sort of embarrassing to have guest over in tower 2, but once they're in the suite, hopefully they will forget the dark alley they had to pass through.

Room Tip: If you do not need anything greater than a 1 bedroom suite, stay in a deluxe suite in tower 1. You c...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LETROM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasig, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 16, 2013

We stayed at the Linden Suites, and during our stay there was an extraordinary loud guest in the room above, when I notified management of the excessive noise (moving furniture, jumping etc.) they preferred move my family rather than have the noisy guests quite down.

I definitely will not stay one more evening with this hotel.

I would rather pay top dollar than deal with any other hotel or less ranking hotel to have a decent nights sleep!

Managements response speaks volumes. And their response was... NOTHING!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason J, Duty Manager at The Linden Suites, responded to this review, November 30, 2013
Thank you for your comments which we value. The guests in the above floor were asked to quiet down and the roving guard monitored the area to check the noise level so that there would be no more complaints. A room transfer was offered to ensure that you have a peaceful night.

We hope you will consider staying with us again and give us the opportunity to serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Byron Bay, Australia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 15, 2013

We stayed at the verrry spacious 3-bedroom suite, held a small social gathering in it during daytime and totes had a ball! Parts of the hotel were under construction during our stay and it did get quite hectic at the lobby upon our check in but we really didn't mind.

The room's got everything we needed for a weekend getaway. Fridge is huge, utensils are stowed in a cupboard, round dining table massive as well. Enough electric outlets for everyone's gadgets.

Breakfast has a wide array of options. I loved the salad dressings! Coffee took forever though as the one in charge of it was very busy that full-packed morn. But because the coffee's good, we quickly dismissed our disappointment.

We've been told that the pool area will be redesigned (it does look like it needs a major face lift). Looking forward to that cause we're really coming back! Would love to see the refurbished rooms as well.

This review deserves 5/5 score for me cause of it being a pleasant surprise.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nomadwifey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M3g1106, The Management at The Linden Suites, responded to this review, December 17, 2013
We thank you for your time in writing how you enjoyed your stay with us. Rest assured that this will be communicated to the entire team.
The current refurbishment is one way of our continuous enhancements to serve you better.
We look forward to having you again as one of our guests.

Warm regards,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Manila, Philippines
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 7, 2013

well, You don't need to travel very far to enjoy a fantastic stay at home vacation. No bags to pack. No passport to carry.

I love the modern and stylish rooms in the heart of Ortigas - the best area of Manila for shopping, strolling,drinking, eating, chilling down and a lot more. The Linden Suites is not just a hotel for travelers, it's for everyone. The hotel has a 24 hour reception, an inhouse restaurant and spa. One can get a room with en suite, a set of room keys so ione can enter and leave the building premises whenever you want. Our group ( travel nutcases) had a three bedroom suites perfect for a big groups like us and had great windows overlooking the streets of San Miguel Avenue. We had no issues/ problems sleeping at all. We felt so comfortable with our own bedrooms

Staff members were highly trained, polite and courteous. They are so wonderful,they would definitely help you with everything. They would also advice you where to go since restaurants nearby are all up for grabs. They would also give you to advises on nice places to shop and dine

Location is absolutely great. I can imagine a walking distance of the city sites. You wont use any public transport at all. You can choose to ride a cab but I strongly suggest you walk around since the mall are just around.

Over all experience was great.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank juanderful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luzon, Philippines
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 2, 2013

We stayed here at linden, since we are looking for a place to stay and at the same time, so that my boys can have their halloween party. so we got a good promo at linden, all we have to pay for an overnight stay is PhP3600 for a standard room,with buffet breakfast for two. before i was having doubts in staying here since i know that this is an aging hotel. We've been checking in with this hotel since 2002...but we stop visiting since 2006 because i've been reading some comments that the hotel is not well maintained....but anyway, the room that we had is new....comfy pillows and bed....service are fast.....then we went down for the halloween party at 3pm....i thought there would be a games for kids, but there is like 1 game and its a "bring me" (boring)...they played a movie "hotel transylvania" for the food, they have spag., corndog, ice cream, cotton candy and giveaways. it almost good...but boring....and may i suggest that next time if you're going to chose the best costume, it supposed to be from the hotel staffs.....bec. it wont be fair to rely on the audience.
anyway, the breakfast is few and OK....the pool is not well maintained.....i hope they can do something about it!!! but it looks like they are renovating the hotel...but i hope they can renovate the pool ASAP....

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lavable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason J, Duty Manager at The Linden Suites, responded to this review, November 10, 2013
We are happy to hear from you. It is surely a good read knowing that you have enjoyed our newly renovated rooms and the fast service of our team members. We appreciate your honesty regarding the Halloween event that you have attended. Rest assured that the management will continue to evaluate and improve this particular occasion. We look forward to meeting you on our next party!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Linden Suites

Property: The Linden Suites
Address: 37 San Miguel Ave | Ortigas, Pasig, Luzon 1600, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Pasig
#5 Luxury Hotel in Pasig
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Linden Suites 4*
Number of rooms: 168
Official Description (provided by the hotel):
A favorite among local and international clients, The Linden Suites offers business travelers and families world-class accommodations away from home. With 168 well-furnished designer rooms and suites, the hotel presents options for guests to enjoy hotel living in a desired functional space. ... more   less 
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Also Known As:
The Linden Suites Manila Hotel Manila
The Linden Hotel Manila
The Linden Suites Metro Manila/Pasig, Philippines

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