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“Very nice!”
5 of 5 bubbles Review of The Linden Suites

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The Linden Suites
Ranked #8 of 21 Hotels in Pasig
Zamboanga, Zamboanga, Philippines
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Very nice!”
5 of 5 bubbles Reviewed April 4, 2013

Been here everytime my bfriend arrived and before going to another cities. Its very nice...expensive but very worth it. The staff are very kind, food is very good,..of course our room is perfect!....

Can go out in the evening walking in the streets with my BF without pressured of everything around.

All I can say is "I Love It!"...

Room Tip: Higher floors are overlooking and less noise!....
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vangie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FODM, Duty Manager at The Linden Suites, responded to this review, April 8, 2013
Dear Vangie G,

Thank you very much for posting your comments on TripAdvisor. I am happy to read that you had a great time with us and hope to welcome you back to The Linden Suites in the near future.

Best Regards,

Mark S. Guevarra
DUTY MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Manila
1 review
2 of 5 bubbles Reviewed March 31, 2013

This is our 2nd year on a now traditional staycation during Lenten Week. Our 1st one last year was in a service apartment just a few steps from glorietta in makati. This year we went to Linden Suites. We chose this hotel as it was our 2nd time to try it.the promotion was good and it is a good change from our usual haunts in Makati. The 1st experience was average...maybe it got better this time. We got the same room (1 BR Suite) and below is our comments and feedback.

1. Parking- The attendants are very helpful and gave me a great spot. They are aware that the space to manuever is tight but they assisted me well. Upon check out, also non hassle. Just asked for my room number and had me sign the ticket and that's it. rating---Positive.

2. Check-In- From my last experience and i think it is a common trend, the check in counter is an issue. Instead of the usual niceties, my wife was somewhat read her Miranda Rights. Your not allowed this, not allowed that, you pay if you do this, you pay if you do that, we need your card, sign here. I understand that the horde that checked in during lent are not the usual...but what do you expect? It is a holiday, and expect people to bring family along. .

When i asked the person servicing us the logic why do we only get 2 bfasts even if we pay for a two BR suite, they immediatly gave me the paper copy of the regular rates. I was suppose to upgrade to a two BR but felt embarrased after that. I think i owe it to them that they gave us a promotional rate.

Requested for a 30 minute extension for the check-out as we do not want to be rushed. Was flat out declined. They told us they are expecting lots of guests checking in. Does 30 minutes make a difference? We got out anyway 5 minutes before check out.

--Needs Improvement.

3. Room- entered the room Clean but Dated. Curtains could use some rest. Quite dark in the bathroom. Previous to before wherein we got a great view from all sides, our bedroom was now facing a wall. Bathroom is large. The room is rather dark including the bathroom. It has a kitchen but no cooking utensils, pans, pots etc. I am not sure if it is just us, but we seem to get bitten by mosquitos. Had room service fumigate this which they obliged. In the morning, saw a 1 inch cockroach in the kitchen the next day.

Bed- Got use to the other hotels that have 4 pillows in the bed with a back-up blanket, comforter and extra pillows in the closet. Got only 2 pillows and a blankets. We are a family trying to fit into a double i think.

--Needs Improvement

4. Room Service- It is a busy day i think but Room Service was quick and fast and very courteous. Kudos to them.--Positive

5. Gym-Very Good and excellent! The person manning the gym at that time is very helpful.--Positive
6. Pool- Expect that this is going to be full as most guests are locals on the same concept but they maintained this well. Could use some lights though.--Neutral

7. Breakfast- Standard as before BUT, the decor is excellent! Very fresh with clean lines. Bright with lots of green. The selection was ok and standard local fare. --Positive

8. Easter Activities-Not sure if this was organized by their sales and marketing but it worked. My daughter and nephews enjoyed the activity. --Positive

Conclusion: I have stayed in a lot of hotels due to my job. For me to give a really honests opinion and reveiw i have to stay in a hotel twice to get the entire picture.This is my 2nd time. Majority of the staff is great. facilities are ok. Our expectations are somewhat met with the square footage allowed but a failure of one department/person can mean a lot to the experience of the guests. Maybe the difference in service is in the amount you paid? Saw a tripadvisor certificate that they are 4 star overall, sorry to burst your bubble just keeping it real. In the meantime, glad to be back home.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roland R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed March 28, 2013 via mobile

I was really surprised in a good way when I chose the linden suites hotel to celebrate my son's birthday and his friend's HS graduation. We booked 3 rooms (1 2-BR And 2 3-BR units) which were HUGE! We loved the place immediately as it was spacious, homey, and the staff were friendly and accommodating. We arrived at the hotel before 2PM which was earlier than the regular check in time and our rooms were ready! The kitchen was great as we brought our food thinking that most restaurants would be closed for the Holy Week. We were able to cook, heat up left overs in their microwave, snacked on toasted bread with peanut butter spread and the convenience of a mini stop next door. we were also able to take a late night dip in the heated pool which was awesome. The whole gang loved the place and it has become one of our favorite family home away from home. Will be sure to come back...often! Oh not to forget...the buffet breakfast was awesome. the 3 BR suites came with breakfast for 6 people! We actually got free breakfast for everyone in our party a definite winner in my book! Hope they don't change but if they do...it would be for the better! Keep it up guys.

Stayed March 2013, traveled with family
Helpful?
Thank Malou P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FODM, Duty Manager at The Linden Suites, responded to this review, April 4, 2013
Dear Malou P,

We are delighted to hear you had a fantastic celebration of your son's birthday and his friend's High School graduation! We are honored you stayed with The Linden Suites for that special occasion and I hope we made your time here an extra special one. We can’t wait to have you back with us!

Best Regards,

Mark S. Guevarra
DUTY MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 27, 2013 via mobile

Good location, excellent service throughout, staff were exceptional and friendly, fantastic breakfast choice! Rooms clean and maintained to a good standard, maybe a little TLC on decor but nothing drastic.
I would recommend to any one. We will certainly stay again....thanks for a great stay

Stayed March 2013, traveled as a couple
Helpful?
3 Thank Patrick02474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FODM, Duty Manager at The Linden Suites, responded to this review, March 29, 2013
Dear Patrick02474,

Thank you so much for your review. It is good to hear that the employees provided excellent service. We really appreciate your feedback because it helps us understand what we are doing right and what to continue doing for future guests. We really look forward to your future stays with us.

Best Regards,

Mark S. Guevarra
DUTY MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 27, 2013

The Linden suites is located centrally within walkable distance from some of manila's popular restaurants and malls. This is a good hotel to stay for business visits. The prices are reasonable. Food is not that great but considering options around this is not much of an issue. Service is good. The jacuzzi and pool facilities provide a relaxing atmosphere. The options for massage within the hotel are restricted to availability of staff and quite expensive compared to external massage parlors. Overall just the right place for a business visit.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swaroopa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FODM, Duty Manager at The Linden Suites, responded to this review, March 29, 2013
Dear Swaroopa,

Thank you very much for posting your comments on TripAdvisor. I am happy to read that you had a great time with us and hope to welcome you back to The Linden Suites in the near future.

Best Regards,

Mark S. Guevarra
DUTY MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed March 11, 2013

indoor pool and jacuzzi is very nice. the rooms are nice, clean, comfy & spacious. The lobby is a bit small though.

Hotel is just a 5-min walk from three malls SM Megamall, Shangrila Plaza EDSA & Podium. SHAW MRT station is just abt 7 mins walk from the hotel. It is also located in the heart of Ortigas, a business district in Pasig. For night life, it is near Metrowalk (Meralco Ave)-- 3-5 mins by cab or 10mins walk from the hotel.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FODM, Duty Manager at The Linden Suites, responded to this review, March 18, 2013
Dear Andi S,

Thank you very much for posting your comments on TripAdvisor. I am happy to read that you liked our room and the hotel's facilities. I hope you had a great time with us. Looking forward to welcoming you back to The Linden Suites in the near future.

Best Regards,

Mark S. Guevarra
DUTY MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lahore
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed February 15, 2013

It is reasonably good place to stay in Ortigas near the Mega Mall where your can spent your evening. Service was "OK" but the breakfast does not cater to person who is looking for Halal food. Mostly I had to rely on fruits and juices. rest is just OK.

Room Tip: Corner suites are large, sunny and quieter
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Altaf H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FODM, Duty Manager at The Linden Suites, responded to this review, February 18, 2013
Dear Altaf H,

The hotel is actually in the center of the Ortigas business district and shopping centers are just minutes away on foot. Thus making the place ideal for business and leisure travelers. For the concern over serving halal food to be included in our breakfast spread has been raised to the management for review.
Thank you very much for your comments. Your detailed feedback is much appreciated. We hope to welcome you back to The Linden Suites in the near future.

Best Regards,

Mark S. Guevarra
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Linden Suites

Property: The Linden Suites
Address: 37 San Miguel Ave | Ortigas, Pasig, Luzon 1600, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Pasig
#6 Luxury Hotel in Pasig
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Linden Suites 4*
Number of rooms: 168
Official Description (provided by the hotel):
A favorite among local and international clients, The Linden Suites offers business travelers and families world-class accommodations away from home. With 168 well-furnished designer rooms and suites, the hotel presents options for guests to enjoy hotel living in a desired functional space. ... more   less 
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Also Known As:
The Linden Suites Manila Hotel Manila
The Linden Hotel Manila
The Linden Suites Metro Manila/Pasig, Philippines

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