We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Heritage Hotel Manila
Ranked #10 of 31 Hotels in Pasay
Singapore, Singapore
Level 4 Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Awesome experience”
Reviewed September 26, 2012

Had a splendid time at the Hotel from 21 to 25 September. From arrival to departure the services were very professional and of a high standard. Security is always present and that is good to ensure only hotel gusts get to the room. The food has improved a lot since my last visit 2 years ago and the Chef has created some new dishes. The rooms are good and comfortable as with those on the executive Club floor. Note that some rooms on the 9th floor have a balcony do the noise from Edsa Bvld can be heard but not that much of a bother. The staff are well trained to address one by name and after one meal, they already know one's preferences for future meals. Only main area that needs to be upgraded is the swimming pool, which I understand will soon begin.
The casino is dated with the equiptment old. It cannot match RWM. At least they have stopped smoking in that casino and have a smoking room.
Will definately return to this Hotel on my next visit.

Room Tip: Always good to have a room on the Executive Floor.
See more room tips
  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DTRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,919 reviews from our community

Traveler rating
    319
    740
    509
    224
    127
See reviews for
447
476
276
342
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (336)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Austin, Texas, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 25, 2012

Upon arrival our double room was not available so we had to take a king room. The first room we were shown had a horrid smell. We were given another room. The rooms are dated and even the second room was not very clean. The customer service staff is the one saving feature of this hotel. The Desk Staff was curteous and did rectify ourr issues to the best of their ability. The Bell Hops were also extremely Helpful.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MercelinaO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Pasay hotels

Show Prices
Show Prices
Show Prices
Metro Manila, Philippines
Level 4 Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed September 20, 2012

The De Luxe Room at 8th Floor where I stayed was just right in size and the two single beds was large enough to accommodate two each. It was clean and the toiletries are ok. I was surprised to find an electric iron and ironing board inside, so travelers who had their clothes squeezed so much in their luggages can get rid of the winkles off their clothes. There was also a bath tub. Other than these, the rest are standard provisions in 3 or 4 star hotels.

For the downside: 1) the room is a bit dated and needs some brushing up, 2) there was no free Wi-Fi in the room, 3) Housekeeping service is slow, We requested for cork screw in the room and got it after one hour and two follow ups. 4) the streets (Roxas Boulevard and EDSA) where the hotel is are dangerous for crossing pedestrians. We have companions in nearby Midas Hotel where we visited on foot. yet It's like playing life and death situations everytime you want across either the street. 5) The TV inside the room is rather small and the old CRT model beaming not-so-clear cable TV signals. Pressing at the "menu" key of the remote control will give you an instant XXX-Rating movies in the screen. I was thankful that I did not have any kid with me in the room.

The Upside: 1) the staff are generally warm and courteous 2) Buffet breakfast has wide food selection, 3) lobby bar evening entertainment is good and the singer performs until 1am, costs of food and drinks there are also more reasonable than other hotels 4) gym facilities are in excellent condition with complete sauna, steam room and jacuzzi, attendant is also very helpful, 5) there is an in-house casino.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jude T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cebu
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 19, 2012

I stayed here with my mum and sister for two nights. Slept really well, and the location is a big plus.

I did not know there was a free shuttle to MOA, but if it's not included in your package, you can take a cab which won't cost a lot. You can also take the MRT jeep route and take the MRT if you plan on going to greenbelt or Trinoma.

Reception is really helpful. The breakfast buffet is good, although not that stellar as expected. The bathroom amenities are commendable.

Their wifi is really fast, my mum was able to skype with my dad through her tablet. I got the unlimited wifi access included in my package so I didn't have to pay extra.

Room Tip: book through their website, and look for their packages. you get lower rates if you confirm your boo...
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ivana b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2012

We stayed in a big family room. All our needs were met. Surroundings as usual was wholesome... comfortable bed, strong water pressure, airconditioning nice, view of the city from the 7th floor was colorful with the vehicles' lights on at night, in short, the room was very comfortable.
Very friendly staff especially the Duty Manager, Mr. Al Baet.. We couldn't ask for more.
Only wish, we could have stayed longer. My companions said "wish this weekend never ended." I recommend this hotel to all travellers in the Philippines, you will not regret the experience. You see, my family and I have stayed here before and we're planning to return.
As my title says, this was indeed "a stress free weekend!"

Room Tip: Tell the reception your preference but me I really don't care as long as it is clean, cool,.with...
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nina_Aragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 11, 2012

This is the 3rd time I’m staying in this hotel, reason is only 15mins drive(depends on the traffic) from the. Reception is very friendly, fast check in. Room is quite old, need renovation to improve the fresh look. Water pressure is low, need longer time for shower. It’s also nearby Mall of Asia, hotel will provide free shuttle bus to MOA. TV should change to LCD, it’s too old. Swimming pool need renovation, titles were broken. No one wanted to swim, it really looks tired. There's no free Wifi in room, need to pay for it. I got Sun mobile broadband at MOA level 2, it's much cheaper and faster. I might not stay here again, will choose another newer hotel.

Room Tip: Ask for a room that facing swimming pool is quieter. Book early for the free shuttle bus to MOA to a...
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveller959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level 5 Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 6, 2012 via mobile

The hotel is located at bay area in Manila and all attractions like underwater world, bay cruise and Asia Shopping Mall etc.

Opposite the hotel you will find so many night clubs, pubs and bars.

Rooms are really very big with all the modern amenities.

Overall this hotel is value for money

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IssarS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pasay hotels
0.4 mi away
Hotel 101 Manila
Hotel 101 Manila
#13 of 31 in Pasay
108 reviews
0.2 mi away
The Mabuhay Manor
The Mabuhay Manor
#7 of 31 in Pasay
951 reviews
1.0 mi away
Microtel Inn & Suites by Wyndham Manila/At Mall of Asia
Show Prices
Show Prices
Show Prices
1.6 mi away
Hotel Jen Manila
Hotel Jen Manila
#4 of 31 in Pasay
858 reviews
0.5 mi away
Kabayan Hotel Pasay
0.5 mi away
Golden Phoenix Hotel Manila
Show Prices
Show Prices
Show Prices

Been to The Heritage Hotel Manila? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Heritage Hotel Manila

Property: The Heritage Hotel Manila
Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasay
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Pasay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Official Description (provided by the hotel):
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Expedia, Orbitz, Travelocity, Hotels.com, Hotwire, Cheap Tickets, HRS, getaroom.com and HotelQuickly so you can book your The Heritage Hotel Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing