It was very dissappointing to call this hotel in order to talk to my mom who's transitting for a night. They cannot locate her room through their so called "PMS" . They keep asking me what's my mom's room number,wherein they rather have to search by name . It took me 15 minutes and four staff to finally get my call connected with a very poor audio in their telephone line. A hotel like these which caters for transit guests and foreigners should improve the hotel system and staff knowledge.
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- Also Known As:
- Holiday Inn Express Manila Newport City Pasay, Metro Manila, Philippines