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Reviewed June 9, 2019

located a few kilometers away from the mall area this hotel proved to be more than what it is worth. for one this is very cost effective compared to the big ones located around the mall. second is how convenient this hotel in terms of access to main roads such as EDSA and Roxas Boulevard. food is a bit above average and there is a small casino at the lobby for adults.
room is generously spacious with a good balcony as well as a nice bathroom.

given the chance id bring my family back on our next staycation

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank OnAir39515999995
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
midashotelandcasino1, General Manager at Midas Hotel and Casino, responded to this reviewResponded June 12, 2019

Hi OnAir39515999995,

We would like to express our gratitude for staying with us, and for taking the time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times. We thank you once again and looking forward to welcoming you back here at Midas.

Stay in touch,
Midas Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2019

Room is spacious. Food at the executive lounge is good.
Must try is the buffet at YANAGI. We always come back here for this.
Only downside is the hotel has no pool and the sinks in the bathroom needs some de-clogging.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank normzlee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
midashotelandcasino1, General Manager at Midas Hotel and Casino, responded to this reviewResponded June 9, 2019

Hi normzlee,

We thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit at Midas. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcoming you back here at Midas.

Stay in touch,
Midas Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2019

The Midas Royal Club is not recommended for purchase and have hidden conditions.
Food taste in Midas Cafe was ordinary.
The staff were courteous & nice.
The room was not so clean & cool.
My son loved the bath tub in the room.
Service Recovery effort must be improved.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Nomad34226619115
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
midashotelandcasino1, General Manager at Midas Hotel and Casino, responded to this reviewResponded May 19, 2019

Hi,

Firstly, we thank you for taking the time to share your feedback on your recent stay with us. It is with sincere regret to know about your dissatisfaction while within our care. Please know that we have taken serious note of your comments, rest assured that we are taking appropriate actions to avoid recurrence and inconvenience to our valued guests. We sincerely hope that your recent unfortunate encounter will not deter you from coming back, and you will give us the opportunity to show that it is not our brand standard. Thank you and we look forward to welcoming and be of service to you again here at Midas.

Stay in touch,
Midas Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2019

All staff are friendly and helpful. Although a bit noisy at night can hear the cars passing by and I can hear the next door when they slam the door. Overall, excellent service. I booked two nights and arrived very early morning the pick up service from the airport is efficient and upgraded my booking from de luxe to executive room. Definitely I will recommend Midas hotel to everyone.

Date of stay: May 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Maps54530529425
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
midashotelandcasino1, General Manager at Midas Hotel and Casino, responded to this reviewResponded May 19, 2019

Hi,

We would like to express our gratitude for staying with us, and for taking the time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times. We thank you once again and looking forward to welcoming you back here at Midas.

Stay in touch,
Midas Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019

It was my first time to stay at Midas. The executive room looks good. I love the couch with that small table to put your laptop or gadgets on. The only thing that bothered me was their check in and check out services. It takes TOO LONG especially if you arrive at check in/check out standard time. By far and among all the hotels I have stayed in worldwide, Midas check in/out services is the longest.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gina T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
midashotelandcasino1, General Manager at Midas Hotel and Casino, responded to this reviewResponded May 14, 2019

Hi Gina T,

We thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit at Midas. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcoming you back here at Midas.

Stay in touch,
Midas Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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