The room was a disgrace and the staff were awful. We were told the hotel would pick us up from the airport. Upon arrival at the airport there was no one there. When we arrived at the hotel we asked for our taxi to be reimbursed and were told we should have called them from them airport, this was not clearly stated on the Agoda booking. During the night My husband experienced very bad pain in his stomach. We went down to reception to ask where the nearest hospital was as my husband could not even stand up. Unbelievably they saw this as a money making opportunity in which they told us it would cost 600 pesos for them to take us and could we wait 5 minutes. They did not even ask if my husband was okay! We decided waiting was not an option and told them we would flag a taxi. They ran after us telling us if we used a taxi the hotel would not be responsible...I was astounded! The taxi cost us 140 pesos. My husband had to have his appendix removed! There are many lovely people in Manila, however, they were not present at this hotel! I would not let my dog stay here. Avoid at all costs!
- Official Description (provided by the hotel):
- 5-minute drive away from the Ninoy Aquino International Airport Terminal Complex. ... more less
- Reservation Options:
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- Also Known As:
- Roger's Place Hotel Pasay, Metro Manila, Philippines