I have been eating here regularly before so I was really disappointed when I came back after an extended absence. Service sucks! It took 10 minutes before they came back with our bill after I had requested it - the wait staff said it was going to take 5 minutes, without explaining why. The place was not full, so we speculated that there was something wrong with their billing system (but even if they had to compute manually, it would not have taken 10 minutes).
We asked for some soy sauce, chili (siling labuyo) and kalamansi for our grilled tuna and squid - the wait staff pointed to the bottle on our table saying that was soy sauce; we said it was not soy sauce - it was an inihaw (grill) sauce made of soy sauce and probably sugar (it was sweet). We wanted real soy sauce (toyo), we said. So they gave us soy sauce on a saucer and two pieces of sili and three pieces of kalamansi. (There were four of us in the group.) I told my companions that Gerry's was probably trying to save on money by scrimping on the condiments - even sili and kalamansi.
I like the food at Gerry's, especially their chili and cheese sticks but I will not go back to this branch.
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