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“Excellent Service” 5 of 5 bubbles
Review of Manila Marriott Hotel

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Manila Marriott Hotel
Ranked #2 of 31 Hotels in Pasay
Certificate of Excellence
Seattle, Washington
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Excellent Service”
5 of 5 bubbles Reviewed April 3, 2013 via mobile

This is just a late review. We stayed at Manila Marriott last April 2012 for night. Actually that was our second stay at the hotel. Me and my fiancé love this place so much since its close to both international and domestic airports of Manila. U can even get free shuttles from the airport to the hotel. And maybe just 5 minutes drive from the airport by a taxi.

I can always give top rates to this hotel for almost everything.. From the receptionist who were so attentive, kind and friendly to all of their guests regardless of someone's status level. I still remember when I got t at the hotel's lobby I even felt shy walking toward the receptionists counter since I was just wearing my old faded jeans and shirt on with my backpack because everyone there looked elegant but those odd feeling were gone when I started talking to one of their receptionist.. She was super nice and she even introduced to me about that "Marriott reward card" (which I really had no idea about that thing before) so I can avail the free cocktails.. Those simple gestures means so much to me since I never treated that way even at some 2 stars hotel at Manila.

Well about the room I got... It was more than enough for the rate I paid(cheapest rate) .. but the welcome Message on the room's flat screen TV was so overwhelming together with that nice pretty lady (hotel's OJT) who assisted me on everything I need in my room. Though it luck of pressing stuffs (since it was their cheapest room) but that lady diligently took my clothes to their housekeeping department for pressing and it was free of charge. What I love most of the marriott's room is their clean and comfortable bed And the bathroom as well.. I love the design, the transparent walls and the hanging shower on a bath tub were perfectly sexy.

I can't ask for more about the hotel's buffet breakfast. OH MY GOD it has everything. I was even confused which is which so I ended up at the Filipino's cuisine. The staff there were all patient and they were pretty quick in attending our needs or help.

Well by staying at this hotel I was be able to explore the resort world of Manila since the hotel has a direct access to it.

I've been to some five star hotels in Phil's.,Singapore and thailand and this is the most prestigious one for me in terms of service.

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Billeah10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,786 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (393)
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  • Dutch first
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English first
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed April 2, 2013 via mobile

This hotel has excellent service and a very helpful staff who will go above and beyond to represent the Marriot name. Great amenities which include, dry sauna, steam room, whirlpool hot tub, outdoor pool, fitness center, salon and spa. Definitely use if you have time...
The food and drinks are overpriced but this property is connected to resort world where there are many delicious restaurants, shops and entertainment.
For the price of the room, I would only recommend this hotel to those who will utilize the the amenities.
5 minute ride on free shuttle to the airport.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Advisor0821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 31, 2013

Between flight time and layover time, traveling to our final destination of Roxas City, Capiz in the Philippines from Los Angeles, California USA can be long and tiring. We had an 11-hour layover in Manila before completing the final leg of our travel to Roxas City. Since we arrived in Manila at around 6:00 PM, we opted to go to the Manila Marriott rather than sleep in uncomfortable airport chairs.

I'd do this again. The hotel was close to the airport and the staff was very friendly and accommodating. We had a wake-up call and a boxed breakfast was recommended that we could take with us to the airport.

The best thing? The beds were comfortable and my daughter and I were able to get a couple of hours of good solid sleep as well as take a shower so that we were rested and refreshed for the final leg of our trip.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JulieMack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 30, 2013

The Marriott hotel is not new anymore but the personnel is perhaps one of the friendliest in South East Asia. When I checked in the last time I was introduced to the Duty Manager while being escorted to the elevators. Not that I am an important or particularly regular customer, but that just made me feel that they care. I stayed for five nights and was impressed that the second time I went downstairs for breakfast, the waitress remembered me by my name. Such a shame I did not ask for her name and recommended her for her manager.
The choice of breakfast in the restaurant on the first floor is one of the best in Asia. Sometimes they have The club lounge selection is Asian average. In-room dining was good and served promptly.
The gym is fairly large and not too crowded, but not as much to do for muscular training. The spa services were excellent, but somewhat expensive.
In general I have found that the cost of a club room here is lower than in the Peninsula or in Shangri-La.
Location is good. A boring casino next door as well as a smallish mall with some good food outlets. It is close to the airport and half of the rooms overlook the Villamor golf course.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TveViking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed March 29, 2013 via mobile

stayed for 1 night on good friday. for USD280 a night it seems overpriced esp with the room size. checkin was quick and breakfast was adequate. other than the view of terminal 3 and the HD channels, I didn't find anything special with this hotel. will stay in sofitel's club floor next time!

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GissyWissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyoto, Japan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 27, 2013

Frankly, we did not like this hotel at first glance. The exterior looks tacky and the inside lacks atmosphere. This being said the staff was friendly and accommodating and they worked very efficiently. Some cleaning issues in the bathroom on our second day, but they rectified this when we complained.
The proximity to the airport makes it a good choice for a stop over as the traffic in Manila is terrible.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Beatrice U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

We stayed at the Manila Marriott for two nights. It is a modern beautiful hotel and very convenient to the airport. I found the service to be outstanding. I had contacted the hotel concierge prior to arriving to get some information and the staff was very helpful. They arranged transportation for my fiancé and I and advised us about local activities. The advanced information was exactly what I needed.

The room was very nice and the bathroom was larger than most. A full deep tub was in the shower room. We had access to the executive lounge which provided beverages, snacks and what they called a continental breakfast but they made any type of eggs or omlet you would want.

Most outstanding was the breakfast which we would call brunch in the USA. A wonderful selection of Asian, European and American selections with excellent service. Even though this was a buffet there were carving stations, an omlet station, sushi station and many more with everything fresh and replenished regularly.

We felt pampered at this hotel and look forward to our next visit.

Room Tip: A room overlooking the golf course would be the quietest side of the hotel.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Brian878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manila Marriott Hotel

Property: Manila Marriott Hotel
Address: No. 2 Resorts Drive, Pasay, Luzon 1309, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasay
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Pasay
#2 Luxury Hotel in Pasay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Manila Marriott Hotel 5*
Number of rooms: 342
Official Description (provided by the hotel):
Marriott Hotel Manila stands as a centerpiece of the dynamic and exciting mixed-use development of Resorts World Manila, located across Ninoy Aquino International Airport Terminal 3. A destination in itself, this 5-star property is poised to become the Philippines' most unique and comprehensive destination for Meetings, Incentives, Conferences and Exhibitions. The main ballroom boasts of 3,000 sqm of pillar-less venue that can easily accommodate 4,000 guests for cocktails and 2,500 for banquet set-up. This massive venue can be subdivided into four sections and features state of the art technology, including the only ballroom that uses SkyFold Technology - vertical folding partitions that comes from the ceiling, and 176 Programmable Pillow Ceiling Lights that changes to 360 colors and can adjust the ceiling height from 12 meters to 10 meters. The hotel offers 570 guestrooms and suites. Hotel facilities include exceptional restaurants, Quan Spa, Health Club and an outdoor pool. ... more   less 
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Also Known As:
Manila Marriott Hotel Pasay, Metro Manila, Philippines

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