Stayed here for 4 nights in May when the hotel was at maximum occupancy. Though they were fully booked, the staff was exceptional and always apologetic for the slightly delayed response time with front desk/housekeeping requests.
Housekeeping cleaned my room up to 3 times per day, leaving fresh fruit in my room at least once a day.
The hotel is about a minute walk away from the SM Mega Mall, 10 min taxi ride away from the budget-friendly shopping area Green Hill, and only about 20 min taxi ride to the SM Mall of Asia. When hailing a cab at the hotel, the bellman take down notes of your cab, ie license plate, company name, etc., for security purposes. In Manila, many cabbies take advantage of foreignors and end up screwing with the meter and the rates, but when Shangrila hails the cab for you, cab fares tend to be at their lowest! It feels as though the hotel takes care of you even when you aren't on property.
Each entrance to the hotel is manned by hotel security with help from large black Labrador Retrievers, who sniff out all boxes and luggage that enter the hotel.
The hotel's Italian restaurant Paparazzi had delicious food, but only a couple of the waiters gave off the warm, hospitable aura.
Overall, I'm already planning my next stay at the Shangrila, and am excited for their new location at Fort Bonifacio in 2015.
- Official Description (provided by the hotel):
- The Philippines' foremost deluxe city-resort convention hotel. It offers 631 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more less
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- Also Known As:
- Edsa Shangri-La Hotel Mandaluyong
- Edsa Shangri La Mandaluyong