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“you get what you pay for”

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Go Hotels Mandaluyong
Ranked #3 of 7 Hotels in Mandaluyong
Mandaluyong, Philippines
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“you get what you pay for”
Reviewed July 28, 2014 via mobile

the room is old.. bedsheets have damage and stains.. the pillow are so old.. the tv is small.. the toilet has no bidet.. checkin time is at 2pm and not that fast, to think there are only few guests checking in.. there's a fee when you want to leave your luggage with them if you arrive in the hotel early..

will never stay in this hotel next time..

Stayed July 2014, traveled as a couple
Helpful?
3 Thank sakura_shady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 25, 2014

Had an overall experience from Otis and therefore tried out the Mandaluyong branch due to nearby MRT service which was a great help. And also friendly staff whom greets customers passing by and opening doors whenever possible. Lots of eateries nearby and budget friendly outlet, a trip to fort bonifacio is just a short ride away. Will stay here again when their promotion season is coming.

Only complaint so far was signs of wear and tear in the room are apparent, pls look into it

Room Tip: Choose the rooms with river view whenever possible, the traffic congestion along EDSA is really bad...
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  • Stayed July 2014, traveled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Andry988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 22, 2014

We stayed in this hotel as a family and we don't have any major complaints... except that checking in and checking out took sooo much time. The staff aren't friendly and they act as if they can't see you! Other than that, I think the room was ok. Of course it has only the basics and there isn't much space, but if you're just looking for a place to sleep during the evenings, this would be fine.

The lobby was clean but there isn't enough seats. For non-peak days the seats are fine but come peak days and peak hours, like few minutes before check-in time, a lot of people are forced to stand, even the kids.

One thing that's good about this hotel is the proximity to Robinsons Forum, the nearby mall, and the MRT.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank 999alp999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iloilo City, Philippines
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 20, 2014

I would have loved a room with a view, but I guess it's good to ask if you can get one. Go Hotels has a very good online booking service and truly sticks to their branding of Go Hotel. The rooms are great and smelling new; and the bathrooms are at par with some of the best hotels. The only let down is the missing refrigerator.

Room Tip: Rooms with a window...
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  • Stayed July 2014, traveled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Irvin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 14, 2014

I booked this hotel for a night at a ym thank GOD it wasn't any longer. I arrive at 1.40pm and yes Check in is 2pm but had to wait till 2pm. I requested a quiet room as I wanted a good night sleep as I was traveling the next day, even though I saw them cleaning the room at the back I was told they close for 2days for mantainance wish was a complete lie, I don't think the word quite is in the Pinoy dictionary as the girl try to give me a room at the front. After 30min try to find a suitable room I ended up with a noisy room, the Wi-Fi didn't work, aircon don't work properly too 4 hours for room cool down, the don't answer the phone, I found the staff unhelpful, full of themselves, don't know what word costomer service means, avoid staying here if you're western.

Room Tip: Try go Hotel Robinson Otis
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  • Stayed July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Daz_London1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Cebu City, Philippines
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 27, 2014

convenient and accessible location. near the mrt station and also beside the Robinsons cybergate plaza. the room was clean and spacious for the beds. downside, they don't have a closet for your things. choose a room with a river view at the top floor. you can request it before hand or during your reservation. also don't forget to hang the make up my room if you want your room to be cleaned, otherwise they won't do it.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cworld30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 23, 2014

Just want to share my recent experience (june 23,2014) with go hotel cybergate mandaluyong......
I decided to chose go hotel since i enjoyed and very satisfied from my last stay in puerto princesa go hotel branch i thought my stay in go hotel cybergate will be the same as the last, unfortunately it was not, i booked my stay in a queen room 3 days before the date so i wont be hassled by just walking in since im planning to check in late at night. I arriv in the hotel around 11p.m., tired and exhausted i approached the guy receptionist at the front desk to check in, i showed the email sent by agoda.com confirmation of my stay , he looked for several documents scattered on his desk looking for something he couldnt find, he then calls his manager for help the girl approaches me asking me if i can print the voucher then later just ask me to froward the email to their email although it is clearly stated that you just have to show the electronic voucher for you to check in, it took them 20 minutes before they hand me the card key since i am really tired that night i didnt mind the waiting when i reached my assigned room to my dismay they gave me a twin room instead of a queen room so i went back again from 5th floor to ground floor to ask for a replacement of my room, the manager was telling me there are no vacant queen room at that time my temper began to uprise how could that happen when i booked earlier for a reservation of my room and paid for earlier for it she was giving me reasons that i cannot accept since online booking is for the ease of customer.
Although she was able to give me a queen room which i think belong to other who hasn't yet arrived, their customer service was incomparable to go hotel Palawan, they shouldn't give the rooms which are reserved for online bookings just because they arrived late...
Hope they improve their customer service.... I wont book from them again.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank barbie a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Go Hotels Mandaluyong

Property: Go Hotels Mandaluyong
Address: UG/F Robinsons Cybergate Plaza, EDSA cor. Pioneer Street, Mandaluyong, Luzon 1550, Philippines
Location: Philippines > Luzon > Metro Manila > Mandaluyong
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Spa Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in Mandaluyong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Go Hotels Mandaluyong 3*
Number of rooms: 223
Official Description (provided by the hotel):
Welcome to go hotels - "a place for every Juan!" Pay only for what you need and get the best rates by booking early! ... more   less 
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