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“right hotel for business traveller and even family”

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Crown Regency Hotel Makati
Ranked #49 of 86 Hotels in Makati
Reviewed September 14, 2012

This is right hotel for business traveller or even with family. It has free internet facility .
24hrs hot water supply. Breatfast buffet meets your requirement. Instead of having 100 things they have ensured that they have few select good items. Staff is very good and helpful. Hotel is just in front of "Dusit Thani" which charges Usd 280 per day. This place is walking distance from green belt and also just Peso 200 from green hills

Negatives about this hotel :
-It doesnot have bath tub.
- Tolilet is small
-Doesnot have swimming pool,gym,

Overall an exellent hotel to stay

Room Tip: all rooms are good
  • Stayed: September 2012, traveled on business
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2  Thank panditrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 - 179 of 368 reviews

Reviewed August 29, 2012

  • Stayed: August 2012, traveled with family
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Review collected in partnership with Easytobook.com
2  Thank GOOD2012
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 23, 2012

The hotel room are outdated, old furniture, carpets had better days, limited food at breakfast and staff seems unprofessional and unfriendly, I will not use this hotel again.
Booking was somehow cheaper through the web than booking an additional day.

  • Stayed: August 2012
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2  Thank mike-brampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

From first impression to last, this is a disappointment. Arriving in the dark dingy reception area, one is met with a pungent mouldy smell, which gets you every time you enter or leave.

I was attracted by their marketing which states "Be Surprised...relaxed and understated urban retreat...all new guestrooms...luxurious beddings...oasis of comfort...cozy Lobby Lounge...sharp, savvy, practical." - man how false can this be??? Any hotel in the western world would face Commerce Commission misleading advertising charges, but this is the Philippines. This is the grottiest hotel I have stayed at in years.

Pros:
The location is across from the SM Makati Mall (crossing the street takes guts!)
Cons:
Smelly and dark reception
View from the room window (aircon units in lightwell)
Value - we should have paid a little more for better hotel
No sign of the rooftop "Chill Bar"??
Room size is tiny, bathroom average

We couldn't wait to get out!!! Forget staying here. 'Crown Regency' is such an oxymoron - any royal family would have this demolished

  • Stayed: August 2012, traveled as a couple
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1  Thank beanbagdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2012 via mobile

We were upgraded to a superior room when we checked and Im ever so thank ful. But here's my review:
Location- close to park square, glorietta , lsndmark and greenbelt malls. If you're after shopping, restaurants, some places to unwind in the makati CBD, this hotel is for you.
Accessible by public transpo- mrt, taxi , jeepney or bus
Reception- cold. Not so service oriented. When we're checking in, lady on duty was chitchatting with a man who we assumed was her friend. Checking in and out took some time and take note, there were no other guests at the counter aside from us
Rooms- I can't imagine what the standard room will look like. As mentioned we were upgraded, room was huge but it was clamoring for a repair--- there were water drip marks where the aircOn is situated, wall paints are peeling. Bathroom tiles have mildew/ molds. The shower doors wouldnt close properly -- as a result, water will overflow.
Price - just add some more few bucks and you may want to consider checking in at the nearby 5 star hotel Instead

  • Stayed: July 2012
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5  Thank mnlagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

The website of this hotel says “modern hotel with luxurious accommodation”. That information might be a little outdated. The hotel is located on a very busy street and the room I was allotted on both occasions were inward facing. You see discarded chairs, metal structures or if you are lucky, you see other external units of split air conditioners along a long external space. There is zero view. You thank God that there are curtains.

This hotel has internal split unit air conditioning units. Room power is operated by a key card insert. Note that this key card must be from the hotel – you can’t substitute this with another plastic card. It does not work. The room furnishing and fittings are very tired. There is no carpeting but it is way overdue for a major refurbishment. The lobby is very small (two chairs only) as shown on their website. The lifts are efficient. The concierge and front office staff are helpful and attentive. There is a health centre where there are a few exercise and weight machines.

Breakfast is offered downstairs in a small cafe – service is good and there’s freshly cooked eggs for ordering as part of included breakfast. The wireless Internet offered is free but it has connection problems in both the rooms I was staying (on different floors). I connects and disconnects frequently from both the devices I use. Connection is more stable in the morning.
The only saving feature of this hotel is its proximity to shopping areas and easy transportation. It is about 15 minutes walk to the Green Belt area. The frontage of the hotel is no where close to what you see on the website. It’s just like a bigger shop lot frontage along Antonio Arnaiz Avenue.

Crown Regency is a working person’s hotel. Out to work early and come back to a bed. Glad that the bedding is clean at least. The room is very tight and cramped. I was only too glad to check out when business was finished.

  • Stayed: August 2012, traveled on business
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3  Thank TwoSixFiveOh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2012

That's what you get when your company cuts the room rates. Maybe I am spoiled as we were booked into Dusit the years before but somebody had the plan to safe some money and booked us here.

To put it straight... before I have to sleep on the street I would stay here but that is all that this hotel is. The room had mold in every corner including the area below the air con. The air con was noisy and the mattress was smelly. The price they ask for is ridiculous for the room you get.

The breakfast is edible but you want to forget about it as soon as you leave the breakfast area. Compared with Dusit a total disaster, compared with a park bench an option one can consider.

  • Stayed: February 2012, traveled on business
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4  Thank Shunima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Regency Hotel Makati

Address: 1026 A. Arnaiz Avenue | San Lorenzo Village, Makati, Luzon 1223, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Luxury Hotel in Makati
Price Range: $60 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotel Makati 4*
Number of rooms: 61
Official Description (provided by the hotel):
If success hasn't spoiled you, we will. Expect nothing less from a 3-star Crown Regency hotel and enjoy a good night’s rest with our posture-pedic beds or have a hearty business lunch at our signature Lobby Lounge. We understand that travelling for business can be stressful and each of our elegantly furnished 61 rooms fits the bill just right when it comes to pampering business executives who are weary and in need of a comfortable and relaxing atmosphere. Quiet and unassuming yet classy and sophisticated, Crown Regency Hotel Makati is ideally located in the busiest commercial and financial district in the country; just a minute’s walk away from major shopping centers like SM Makati, Glorietta, and Greenbelt malls and a 30-minute drive to Ninoy Aquino International Airport. ... more   less 
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Also Known As:
Regency Hotel Makati
Regency Hotel Crown
Crown Regency Hotel Makati Metro Manila

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