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“Great Option” 4 of 5 bubbles
Review of Hotel Durban

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Hotel Durban
Ranked #13 of 82 Hotels in Makati
Certificate of Excellence
Wellington, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Option”
4 of 5 bubbles Reviewed October 24, 2013

We stayed at the Hotel Durban for a couple of nights in early September and it was great. The hotel itself is very tidy and the staff were very accommodating and there is plenty going on in the area. They do require cash payment on check in but this isn’t a problem as there are a lot of ATM’s nearby. And for those that are interested a yellow metered taxi from the airport cost 340 pesos

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nzlpav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

Traveler rating
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    46
    10
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Quezon City, Philippines
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed October 22, 2013

First time to check in at Hotel Durban. Very accommodating staff. Our room is a bit small but it was okay. Wifi is good because Im using my phone. Hehe. We slept comfortably. Food is a bit pricey. A cab away from Glorietta, Greenbelt or SM. 7eleven is just a 5minute walk or less. We enjoyed our overnight stay. :)

Room Tip: If you're claustrophobic, try asking the reception for a better room for you.
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Camille B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 17, 2013

Stayed here for a total of 3 nights when i went to Manila for vacation last month. It's a simple yet it has its distinct flair, and most of all very clean and the staff are very hospitable. The only thing which i think it will not harm the hotel is their reservation part, i have given my specifics on which room and floor prior to my visit but i was given what was already available at that time. Am not complaining, i'm just sayin... :)

I highly recommend and will definitely come back on my next visit!! More power Hotel Durban!

Room Tip: No lifts, so make sure you get rooms from the lower floors. Loads of restaurants around the area and...
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  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sam_Martin-G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 7, 2013

I returned to Hotel Durban this month. Normally when I am in Manila I stay in the fancier hotels, but this time I was with a group of colleagues that did not want to spend the money.

I really can't believe how good a deal this place is. It's only a couple blocks from the central business district. The staff is really nice, and surprisingly efficient for the Philippines. The rooms for all of us were spotless. There was not one of us who had a single complaint about cleanliness. The facilities look fantastic. The facade is strikingly clean for Manila, lots of wood throughout, and real art and antiques on the walls.

The big change since I was here last is the restaurant. The food is really good. We ended up eating here a lot because one of us couldn't walk easily to the restaurants in the neighborhood. Everything was really good--burgers and Italian. But not the super sweet Filipino take on Italian. It was actually respectable. For an international traveler, the prices were great, and cheaper than the Chinese and Japanese restaurants in the neighborhood the night I finally insisted on something different.

Overall I had a great time here and can highly recommend it.

Room Tip: They only accept cash There is no elevator, but they have ground floor rooms The rooms may be a li...
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  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 4, 2013

I was happy with my stay here. Clean and spotless room - a bit small for a business suite :(. Their staff are very helpful & attentive to guest. I love the hotel deco. Near to fast food joint, 7-11. Just perfect. Dont mind its being near to the red light area. Thank you for making my stay a pleasant one. **- the food is abit pricey.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wan_rad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 17, 2013 via mobile

We stayed in this hotel since we have an early morning appointment in makati. This is small but very clean hotel is located just behind the city garden hotel. I picked this because of the excellent reviews from trip advisor. The room was very clean and the rest room was spotlessly clean as well. For the price i have to say that it exceeded my expectation. Although it is located in the red light district of makati we felt safe since we just minded our own business and the staff were always so mindful of the people who came in and out of the hotel. By the way, the staff were always so polite, helpful and warm. My only down comment is with the food. If only they can make it cheaper because the taste is just soso and it was expensive for the price but it was not so much of a problem because there were a lot of food chains. Good job hotel durban! a must try especially to those who are budget conscious. :)

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sugar_rush1617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 7, 2013 via mobile

My family & I truly enjoyed our stay in Durban Hotel. Staff are utmost friendly. We chose the best room in the house - Business Suite w/windows on the 4th floor and it was excellent! We had the privacy we needed, comfort, especially the convenience of walking around Makati CBD anytime we want as Hotel Durban is just situated at a perfect spot. We didnt mind the red light district at all around the corner because we knew it can easily be avoided as we also like to mind our own business.
We're definitely staying here again irrespective of others bad experiences/reviews.
We've stayed in the Manila long enough and seen and witnessed far worse areas, to say Hotel Durban is rare nevertheless one good reputable accommodation for the price you're paying!
THANK YOU Hotel Durban - see you again next year!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank caryl_dwight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteldurban, General Manager at Hotel Durban, responded to this review, September 8, 2013
Thank you to caryl_dwight and her family for the kind review. We’re happy they had a wonderful and restful stay at our hotel and enjoyed its safe and central location. We’re currently working on a few upgrades – some of them a little noisier than others, unfortunately – but it’s all in the service of making the Hotel Durban experience more comfortable, more restful, and more of an irresistible value. We look forward to hosting the family on their next visit. In the meantime, safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Durban

Property: Hotel Durban
Address: 4875 Durban Street, Makati, Luzon, Philippines (Formerly Durban Street Inn)
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
#1 Best Value Hotel in Makati
#6 Business Hotel in Makati
#8 Romantic Hotel in Makati
#8 Family Hotel in Makati
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Durban 3*
Number of rooms: 39
Official Description (provided by the hotel):
Founded in 1975 on the principle that comfort and elegance need not be expensive, Hotel Durban is a small oasis tucked into the heart of Makati. With a refined but relaxed ambiance found in elegant and modern Filipino homes, many of our rooms overlook a quiet, garden courtyard. The hotel is furnished with antiques from the owner's collection, as well as pieces of her own design. Our rooms adhere to exacting standards of cleanliness and have many of the amenities expected of a modern hotel, including air-conditioning; flat- screen, cable TV, and complimentary, wireless broadband. Our café serves a choice selection of hot and cold beverages, breakfast, lunch, and dinner. ... more   less 
Reservation Options:
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Also Known As:
Durban Street Hotel
Hotel Durban Makati, Metro Manila

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