I recently stayed in the hotel for about 2 weeks and it was the best decision I ever made! The price was very cheap compared to the other hotels in the area. Also the position was great as it was close to a lot of food outlets aswell as a short taxi ride to Greenbelt and other malls.
The hotel room is kind of small but is clean and bright. The bed is comfortable and the room has a large flat screen tv when you want to relax. Also it was very quiet but I made sure my room wasn't facing the main road which I'm sure would have been more noisy. The bathroom is also very clean and bright with a huge mirror and a power shower. Again not very big but there's really no need for too much space when there's so much to explore in Manila, not your hotel room! There's a wardrobe to store your clothes in and a desk with desktop lamp. None of the rooms are smoking but you can sit outside where they have a bench and tables for you to chill, have a cup of tea and smoke. There's also a small newsagents where they sell coffee, tea, smokes and snacks etc. Everything extremely convenient.
What really made this hotel stand out is the staff. I have stayed in a few more expensive hotels in the area and the level of service doesn't come close to what I experienced. The maids clean every day leaving my room spotless with fresh towels. The receptionist is always happy to help with any problems as well as the porters. I want to say a special thanks to Al and Jay who made my stay extremely pleasent! Even when asking for a taxi they will go down to the end of the road just to hunt one down for you! I have never been more pleasently surprised with such a high level of service at such low prices. When I requested a change of rooms (purely due to my own laziness) it was done as soon as a room was available with the porter carrying all my stuff to the new room with a big smile on his face!
I would say the only negative point of the hotel is that it doesn't have a lift. If you are staying on the 3rd floor it can be a little grating to walk up the stairs!
Otherwise this has been the best hotel to stay in for it's price range and I would definitely say it is better than the more expensive hotels in the area. I will certainly be booking a room in this hotel again when I next visit Manila. Thank you to all the staff at Hotel Durban for making it the most enjoyable stay I have ever had in Makati Manila.