Crazy lines in and outside their stores everywhere! The owner must be really happy with the success of their franchise. Although this put some people off from trying their donuts. For me, they are at par with the leading franchises in the metro like Krispy Kreme (I am not so much of a fan of their product anyway), Starbucks (I like their Chocolate Donut), Go Nuts Donuts.
The flavors of their donuts are unique. My favorites are the tiramisu and the green tea variety. My mom who is also not a fan of sweets love the tiramisu. It is always baked fresh, soft (although too soft that it only takes few bites to finish a donut), and not too sweet (as most reviewers have written).