Still no cash exchange, $1 per page printing, 11:00 pm housekeeping, great breakfast food but slow slow service.
I attributed last months review to grand opening and new staff. Things are only worse not better. I've tried for 3 days to get items printed but no can run the business center. I have some sympathy for staff issues due to typhoon, but really no one else can run it. 3 straight days I turned on the toaster and randomly waited 5-8-10+ minutes for tea and eggs. This is at 6:30 am when there's only 10 people eating. Was awaken 4 straight days by housekeeping talking loudly in the halls from 11 pm - 3 am. When asked to be quiet "sorry sorry sir", but continued later. Tonight at 11:30 pm was waken by housekeeping want to clean my room, this is after a 9:30 pm call asking to clean the room. Was awoke again at 1:16 am by hk to deliver my robe!!?? Still no able to do cash exchange, how unprofessional to be open 3 months and accounting still doesn't trust the hotel to do exchange. Overall, not a good experience. I will not use this HI in the future.
- Official Description (provided by the hotel):
- Holiday Inn® & Suites Makati is a 5-star deluxe hotel in the Makati Central Business & Entertainment District. Our family-friendly Makati hotel is directly connected to the renowned Glorietta Shopping Mall and puts you in the heart of the vibrant Ayala Center. Holiday Inn® & Suites Makati is surrounded by local attractions and financial hubs such as Greenbelt Mall, Ayala Museum, Makati Stock Exchange, and the Zuellig Building. Enjoy the convenience of staying in a secure and convenient hotel near the Manila international and domestic airports, a mere 8KM away. All 348 non-smoking guest rooms are complete with free Internet, Soft and Firm pillows, work desk with multimedia panel, a Bluetooth speaker, plus, all the modern amenities you need for a relaxed stay. Unwind at the roof deck's outdoor pool and sky bar or enjoy a leisurely meal at the hotel's all day dining restaurant. Having a staycation with your little ones will be a breeze with the Holiday Inn® Kids Stay and Eat Free programme. For guest's business needs, other facilities include 8 fully-equipped meeting and function rooms, a business center, and an exclusive Executive Lounge that serves breakfast, afternoon tea and evening cocktails. ... more less
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- Also Known As:
- Holiday Inn & Suites Makati Metro Manila