Apartment: We (3 adults + 1 child) have stayed in a 2 bedroom apartment on the 37th floor. The apartment has 2 bathrooms and was clean and well furnished.
Front office staff: Very friendly and helpful. I had already paid for the first night through my credit card, but upon my arrival my credit card was blocked due to a credit card fraud and they have been very patient until I could sort this out with my credit card company in Germany which took some time.
Breakfast buffet: Nothing extraordinary, but enough choices for everyone's taste including an egg station.
Location: 20-30 minutes walk to Greenbelt, where all the shopping malls and restaurants are located. But a taxi from/to the hotel will only cost you PHP 70 - 80.
Reservation/Pricing: My only point of criticism. Their website doesn't have any facility to amend/cancel a booking and you will have to write them an e-mail. Initially I had booked for 4 nights, but then I wanted to add another night and found out that the rate/night has dropped; so the cost for 5 nights was then equal to the costs for the 4 nights I had already booked. I dropped them an e-mail to amend the booking accordingly asking them to give me basically the 5th night free. It took several reminders until I received an answer during which time the rate/night went up again. E-mails went forth and back, but they finally agreed on my proposal to offer free breakfast for my other 2 family members (room rate does only include breakfast for 2).
- Official Description (provided by the hotel):
- Conveniently located in the heart of Makati Central Business District. ... more less
- Reservation Options:
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- Also Known As:
- One Pacific Place Serviced Residences Makati, Metro Manila