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City Garden Hotel Makati
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Reviews (1,063)
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All reviewsrooftop restaurantred light districtswimming poolbreakfast buffettop floorfront desk staffstar hotelcentury mallwifi connectionsuperior roombars and restaurantsfront officechecking outnight lifehome away from homebusiness districtgym
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685 - 690 of 1,063 reviews
Reviewed March 7, 2014 via mobile

Yes this is a great place. Great beds! The staff is always happy to assist though we didn't need to ask for much. Room service is fast and reliable. The pool is excellent on the roof along with the spa and bar. Would highly revoked if you are going to Makati. And if you are a night owl, the best underground club bumping from 2am-10am is called TIME and located .... Next door ;)

Stayed: March 2014, traveled as a couple
1  Thank Aaron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHGM, General Manager at City Garden Hotel Makati, responded to this reviewResponded March 13, 2014

Dear Guest,

We sincerely appreciate the wonderful feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and which area we need improve on.

Your valuable comments will be shared with the rest of the Team.

Thank you very much.

Yours truly,

Johnny G. Rios
General Manager
City Garden Hotel Makati

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Stayed at this centrally located hotel for the first time. Staff was friendly and service was great.
Had a mixup in reservations but was resolved to our satisfaction. Breakfast was a buffet which
was great. Service and food excellent. Staff remembered us after the first day and made us
feel special/important. Recommend this hotel to anyone staying in Makati.

  • Stayed: February 2014, traveled with friends
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1  Thank Hawaiitraveller17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHGM, General Manager at City Garden Hotel Makati, responded to this reviewResponded February 27, 2014

Dear Guest,

We sincerely appreciate the wonderful feedback you gave us during your recent stay in our Hotel. It's good to hear from guests for us to know where we have done well and where we need improve on.

Your valuable comments will be shared with the rest of the Team.

Thank you very much.

Yours truly,

Johnny G. Rios
General Manager
City Garden Hotel Makati

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2014

Fantastic Hotel,

good quality linen, decent warm quilt,
quality mattress, Medium size spacious room,

spacious bathroom, with fantastic piping hot water and great water pressure

beautiful rooftop pool,

nothing but positives about this Hotel


(as for the pizza on the bed from, "pizzaville", i dont recoment them at all!)

  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHGM, General Manager at City Garden Hotel Makati, responded to this reviewResponded February 17, 2014

Dear Guest,

We sincerely appreciate the wonderful feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know where we have done well and where we need improve on.

Your valuable comments will be shared with the rest of the Team.

We also look forward to your next visit in the near future.

Thank you very much.

Yours truly,

Johnny G. Rios
General Manager
City Garden Hotel Makati

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2014

we stayed here at city garden hotel in makati for a bit of a rest before our flights and thats just what we got, i would say that just about everything in the hotel was good, yes the decor is a bit outdated but it was fine for what we needed and its all in a good state of repair.
Big plus for this place is the staff, they are very good especially the restaurant people, and in particular the young guy that runs the place, you never feel rushed at breakfast but they always find space for everyone, very organised dining room indeed that serves really good food.
Have read some not so good things of the rooms here, but i have to say that the one we stayed in on the 6th floor was fine, nice bed, good shower and it was cleaned spotless every day so really nothing wrong here for us at all, in fact after trying many hotels in manila i am sure that we have now found our pre and after flight hotel for future visits to this city. got a good tip on here for booking direct with the hotel and it works, We had a direct hotel deal better than we could find on any booking site. ( the airport transfers are to expensive though so dont bother with that). see you again city garden hotel !

Room Tip: The 6th floor was good
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
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Thank kennedyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHGM, General Manager at City Garden Hotel Makati, responded to this reviewResponded February 5, 2014

Dear Guest,

We sincerely appreciate the very nice feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know where we have done well and where we need improve on.

I am happy that our Food and Beverage Team exceeded you expectations.

Your valuable comments will be shared with the rest of the Team.

We look forward to your next visit in the near future.

Thank you very much.

Yours truly,

Johnny G. Rios
General Manager
City Garden Hotel Makati

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

This hotel is fantastic. Sure it's not the most luxurious, but the hotel is exactly where you want it to be, provides you with what you want it to and at the right price.
I was a bad traveler this time around and took very few names but 'Ces' at reception did catch my attention for excellent service. The maintenance man who knew all about popping open safes also top notch. The hotel has staff to the brim who give what they can, all done with a smile.
I am rarely impressed by hotels in this area of Makati but this one certainly deserves 5 stars.

Top Job Guys see you again soon.

  • Stayed: January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHGM, General Manager at City Garden Hotel Makati, responded to this reviewResponded February 5, 2014

Dear Guest,

We sincerely appreciate the excellent feedback you gave us during your recent stay in our Hotel. It's certainly good to hear from guests for us to know where we have done well and where we need improve on.

Your valuable comments will be shared with the rest of the Team.

We also look forward to your next visit in the near future.

Thank you very much.

Yours truly,

Johnny G. Rios
General Manager
City Garden Hotel Makati

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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