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“great experience”

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Makati Shangri-La Manila
Ranked #10 of 82 Hotels in Makati
Certificate of Excellence
Iloilo
2 reviews
“great experience”
Reviewed September 23, 2013

From the time of check in to check out the staff has been consistently attentive, efficient and friendly. We all know the facilities are topnotch butwhat makes this hotel extra special are the people who work tirelessly to make each ones stay a great experience

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Rolando P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,627 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (455)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
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English first
Manila, Philippines
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 23, 2013

We had a blast in our stay at Makati Shangri-la, you will feel the warmth once you enter the hotel. I was greeted and attended to promptly by the very gracious team from the Front Office. Checkin process is quick nothing of too much formalities. Breakfast at Circles is something to die for! A lot of choices for breakfast that will make your money's worth. The area is in central district just a stone throw away from other popular malls.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank jamescg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed September 21, 2013

Comfortable rooms - generous size, lots of space. Wonderful lobby with welcoming staff. Excellent location - near to Green Belt retail / bar / restaurant zone. Starbucks across the road. Excellent airport limo service (make sure you book beforehand). Good swimming pool / gymnasium facilities. Good breakfast. Charming staff.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank NickBacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head, South Carolina
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 16, 2013

From the moment you arrive this hotel exudes luxury. From a full orchestra playing in the lobby lounge to the personalized service and in room check in. This was the only the beginning, all little touch points of service had been thought out and refined. I was very pleased with my dry cleaning service which was turned around in less than 6 hours and for a very reasonable rate. The location was superb, my group enjoyed group meals in a meeting space that we better than I anticipated as well as dining together in the main buffet restaurant. The breakfast included a wide variety including fresh juices which. Makati has a ton to offer for travelers as well, I was fortunate to have a colleague in the area whom grew up there! She took me to the "legendary" green hills mall which is a flea market on steroids with vendors everywhere eager to haggle a deal on ANYTHING you could imagine. Make sure you check that place out. All in all the Shangri-La is in the perfect location and provided a modern, luxurious room and outstanding service.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 15, 2013

I have stayed at many hotels around the world and never have any of them exceeded the level of service I received in my recent stay at the ShangriLa Manila. The attention to detail is amazing, the staff went out of their way to help and make me feel at-home every single time. It was my birthday during this visit, and I was blown away in the executive lounge by a completely unexpected 10-staff-member singing birthday tribute and cake. Im a raving fan of this hotel - its a serene and luxurious oasis in the busy Manila City. Oh.. and the breakfasts are amazing also.

Room Tip: Pay the extra for the executive lounge access, which also gets you breakfast and cocktails, canapes...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank StefanWilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 15, 2013

This is a very highly presented hotel, which is hard to fault.
It is my favourite in SE Asia, and well positioned in Makati. The service is outstanding, rooms very well appointed and clean. I have been staying here for over 15 years and it gets better and better

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank StephenF72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 15, 2013

gorgeous fresh selction of food at the in-hotel restaurants, excellent location, the hotel is right next to the green belt with lots of food choices, and shops. very personalised service, and staff on the ground made it a point to remember the guests' names and likings. Makati Shangri-La has really spoilt me and i am looking forward to my next stay there.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HeySaveOurSharks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Makati Shangri-La Manila

Property: Makati Shangri-La Manila
Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#8 Spa Hotel in Makati
#8 Luxury Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Official Description (provided by the hotel):
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 
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Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila

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