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Makati Shangri-La Manila
Ranked #10 of 85 Hotels in Makati
Certificate of Excellence
Reviewed May 2, 2013

very nice hotel offering lots of entertainment possibilities. over 6 different restaurants with a huge diversity of options plus nice spa and health club.
services are very good, very nice and service minded people that go out of their way to do their best.
a slight minus is the room hardware, which looks and is worn off.

  • Stayed: April 2013, traveled on business
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1  Thank philosion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,807 - 1,813 of 2,679 reviews

Reviewed May 1, 2013 via mobile

Thoroughly enjoyed my 3 night stay here. The rooms are spaciuos with all amenities. The food is awesome. The staff very polite and helpful. Near to shopping and restaurants. Near airport when traffic is not a problem.

  • Stayed: April 2013
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Thank Dileep_agrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

this is the best hotel in manila and has a great location.
its quite an old hotel, but they have kept it very well maintained . it has the best health club in manila and also the best swimming pool.
i think they are building a new one in the fort soon, so i will be excited to stay there aS WELL.

  • Stayed: March 2013, traveled solo
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Thank ben373737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2013

Stayed three nights in a superior king room in this upscale Makati property. Room was comfortable and hygenic, though unremarkable by the standard of most 5-star Asian hotels. Room offers ample work space and good wifi. Very convenient for business and shopping.

  • Stayed: April 2013, traveled on business
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1  Thank myangsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

Again at Shangrila Makati for a week. Same wonderful experience! The staff are pleasant as ever. This time around enjoyed the nice pool on the 4th floor. I wanted to connect my laptop to tv and asked for hdmi cable which was at the door within minutes. The horizon club lounge serves drinks only until 7pm...if that could be extended till 8pm it would be great since after work reaching the hotel in manila's peak evening traffic takes a bit of time.

  • Stayed: April 2013
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1  Thank Saro1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

Showing its age a little now but still a notable 5 star in Manila. Great location for business or tourism. The staff are all well trained, courteous and helpful. I would definitely consider staying here again but only at the right price.

  • Stayed: April 2013, traveled with family
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1  Thank Billyz11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

not worth for the money.... nothing special with that hotel, small rooms. But the staffs are ok. This hotel is overrated.. Food is great! The pool is very common. Better stay at other hotel nextime...

  • Stayed: December 2012, traveled with family
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3  Thank Kristel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reto K, General Manager at Makati Shangri-La Manila, responded to this reviewResponded April 29, 2013

Dear Kristel V,

Thank you for sharing your feedback about Makati Shangri-La, Manila. I have taken note of your comments and I am concerned about what happened to make you feel this way. I genuinely would like to know how we can improve so that we can serve our guests better. I would truly appreciate it if you can email me your experience at reto.klauser@shangri-la.com.

Again, I appreciate for your comments and I hope to hear from you soon.

Sincerely,

Reto Klauser
Area Manager / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#8 Spa Hotel in Makati
#9 Luxury Hotel in Makati
Price Range: $160 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Official Description (provided by the hotel):
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 
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Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila

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