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All reviews horizon club shang palace lobby lounge breakfast buffet health club business trip excellent hotel rooms are spacious business district business hotel five star hotel green belt makati area glorietta mall mango circle sage
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Reviewed February 9, 2013

This review may not be relevant to everyone -I work the overnights when traveling to Manila and always look to get some rest during the day - the Shang provides a little home away from home.

What I love:
- Great morning buffet at Circles after a long night at the office
- Superior Service, staff is friendly happy to assist for any need
- Great bathrooms in all rooms (that I've stayed in)
- The premise is beautiful and often a dignitary or two will be seen walking through on a red carpet
- Day discounts for the spa (for those of us that work nights - this is simply fabulous)
- Do not disturb doorbell lights to alert housekeeping of us nightworkers who sleep in the day

Small challenges or why I did not give a full "5" stars.
- Room costs are sometimes very high
- It can be hard to get a reservation without several week's notice
- On at least one trip I had noisy daytime traffic outside making it difficult to sleep during the day - housekeeping did not observe the 'do not disturb' light outisde my door upsetting my sleep

Leave tips for housekeeping - this will improve your stay..

Room Tip: Ask for the web rate - or a rate that includes the breakfast buffet some rates also include airport transfers - this additional cost for transportation may not be needed in your room rate as the hotel arranges transporation ad-hoc as needed quickly.
  • Stayed: February 2013, traveled on business
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1  Thank Hello1234578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

A tower of efficiency and courtesySimply perfect
I have never found a breakfast offer so wide , from all type of asian traditions till French balery passing for japanese fish
On top at just few steps from green belt

Room Tip: Stay far from the lift.
  • Stayed: February 2013, traveled on business
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Thank 70,410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

Can't say enough about this hotel, I think the price may have been the only downside, however my work paid so even that didn't matter much.

I experienced great service from staff in all area's of the hotel. While a couple struggled a little for English, they were very eager to please and did not detract from the stay.

  • Stayed: January 2013, traveled on business
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Thank StuB2107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

Got the chance to go back to Makati Shangri-La after 10 years or so.
I must say the hotel is very well maintained.
Warm reception of guests when you enter the hotel.
Staff always greet and smile at all guests.
Comfortable room - traditional design & layout with nothing fanciful. But you have all you need.
Definitely recommended for business travelers like myself.

Room Tip: The front of the hotel faces the morning sun while the back faces the setting sun. Depending on preference...
  • Stayed: February 2013, traveled on business
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6  Thank VictorLME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2013 via mobile

I stayed in this Hotel last year and booked again for a business trip. The service was exceptional and the room was spacious, clean and lovely. It's located in the heart of shopping and food. Truly amazing hospitality and service!

  • Stayed: February 2013
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Thank lendar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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