The first thing which shocked me upon arrival to the hotel was the high security to enter the hotel - when I saw this it made feel insecure but it was my first trip to Manila and I later saw it was common to conduct security checks for hotels, shopping centers etc. The customer service was extremely friendly but perhaps a little bit slow. My room was a non renovated room (1980s style) and if I were to return I would only request renovated rooms as the non renovated rooms were old and the carpet very used and stained. The free wifi in the rooms was appalling. It worked terribly which was not helpful seeing this was a business trip for me. It was so slow I could barley reply to emails.The buffet breakfast was probably the best I have seen in any hotels worldwide. There was a great variety of western and Asian cuisines, fruit, yogurts, cereals juices etc.
- Official Description (provided by the hotel):
- Arriving at the lushly landscaped New World Makati Hotel, your first impression will be the warmth of friendly staff welcoming you to our luxury, 5-star hotel in the heart of Makati. Step inside and you’ll find 580 modern guestrooms, suites and executive floor accommodation all designed for your comfort, convenience and efficiency – and everywhere you turn you’ll find service that is natural, engaging and never intrusive. Makati is one of 16 cities that comprise Metro Manila, and is the financial and commercial hub of the capital. Known as “The Wall Street of the Philippines,” it is home to the Philippine Stock Exchange, embassies, multinational corporations and corporate offices. Nearby are the fashionable Glorietta and Greenbelt Lifestyle shopping complexes, plus local shops and boutiques, making the hotel a perfect base for both business and leisure travelers. Conveniently, we’re just 30 minutes from Ninoy Aquino International Airport. ... more less
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- Also Known As:
- Renaissance Makati
- Makati Renaissance
- New World Makati Hotel Metro Manila