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New World Makati Hotel
Ranked #8 of 86 Hotels in Makati
Certificate of Excellence
Reviewed November 4, 2013

First of all whatever you pay online add an extra 2000PHP. It's an extra 23% for "Tax and Service".

Room was old, dirty, smelly, frayed carpet, marks on wall and carpet, musky. Temperamental air con... Sometimes would work and sometimes wouldn't.

Ordered simple snack food from restaurant downstairs and it took more than 1 hour for meals to come. They forgot to make one meal. There was only three of us.

Check out took over 30min!!! SERIOUSLY!

Staff were extremely nice but overall were incompetent.

Hope this helps.

  • Stayed: October 2013
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1  Thank StuartJohnC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,690 - 2,696 of 3,480 reviews

Reviewed October 30, 2013 via mobile

My wife & I have stayed there a number of times over the past few years and have found New World Hotel Makati to be one of the best in Makati so sure! In our last couple trips, we opted for the convenience and intimacy of the Residence Club and lounge floor. At our last trip there back in February, the new Club floor was still undergoing the finishing tweaks and touches but was already a wonderful experience with its great staff. In this recent trip, I would be remiss if I didn't comment on how amazingly settled and intimately friendly the staff and lounge have been. I would like to single out the great service at the club desk, particularly Ms Kim Bautista and Mr Stevene Garcia. They were so helpful and welcoming and a tribute to the class of service at your Club! In the lounge, they were equally welcoming and attentive too. Manny is such a gentleman, always positive and inquisitive of our experience. Yhe and Dolly are so courteous, friendly and so attentive to our preferences... we look forward to seeing them with their genuine smiles and smartly dressed presentation! They are a great tag team on the floor! I never got the name of the chefs but I commented to Executive Chef Ivan Chieregath that he had an excellent staff, great food and wonderful drinks! Finally, the ambience, the comfortable setting and the spectacular view makes your Club floor is an experience to remember and share with friends planning to go to Manila. I look forward to coming back and most definitely to New World Hotel! Thank you so much!

Stayed: October 2013, traveled as a couple
Thank PLGuerrero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

I stayed here for about 4 nights earlier this year and was more than happy with everything about it.

The staff were all extremely friendly and polite.

The room was large and the bed was awesome. The shower was excellent and blasted you wide awake each morning!

I only ate in the hotel one night. I had the all you can eat buffet and the food was excellent, especially the tempura!

Lots of other bars and food places in the surrounding area though.

Would definately recommend this place!

  • Stayed: April 2013, traveled on business
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Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

I just returned from a business trip to Manila and stayed at the NWM. The package offered included breakfast either on the first floor or the 24th floor club lounge. They had a wider selection downstairs. Conference rooms are available and very convenient as I hosted clients there and then transitioned next door for happy hour at the lounge.

Location is fantastic, next to Greenbelt 3 which have numerous restaurants. We saw the value in the property that I am setting up a Corporate deal so our Executives can stay here.

  • Stayed: October 2013, traveled on business
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1  Thank Fredtraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

I love this hotel. Nice big comfortable rooms, great cable t.v., fast wifi, great food in restaurants, etc. I think they are renovating some rooms. The non-renovated rooms might be starting to look just a tiny bit tired in some areas, but everything is clean and works great.

I like the location, right across from the entrance to Greenbelt 3. Some convenience stores around the block, and many restaurants and banks nearby, and great shopping centers all around.

I'm a frequent stayer here, and I needed a late checkout due to a night flight, and they gave me to 5 pm at no extra charge.

A good value is to upgrade to the Club access, where there is a great breakfast buffet, somewhat more limited dinner buffet, but still enough to satisfy most people for dinner, with a great view.

Very friendly staff here, fast service for everything. Highly recommended.

Room Tip: Views toward Makati Greenbelt are the better views by far, quite spectacular views actually.
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  • Stayed: October 2013, traveled as a couple
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1  Thank pattayainsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

I stay here regularly, the new design and business services are top-notch, good food, no hassles, nice fresh design, great bathrooms, pleasant rooms, attentive staff that remembers your name. Not the cheapest, but for regular business travel, this place is perfect.

Stayed: October 2013, traveled on business
Thank Dan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

Nice rooms, facilities and excellent staff. Very good location, convenient and feel safe. In particular, I'd like to send my appreciation to Stevene who graciously assisted me and my sister with our stuff from the elevator all the way until check out. Great customer service!

  • Stayed: October 2013, traveled with family
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Thank Lesuq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New World Makati Hotel

Address: Esperanza Street corner Makati Avenue | Ayala Center, Makati, Luzon 1228, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Makati
#5 Business Hotel in Makati
#6 Spa Hotel in Makati
#6 Romantic Hotel in Makati
#7 Luxury Hotel in Makati
Price Range: $110 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Makati Hotel 5*
Number of rooms: 580
Official Description (provided by the hotel):
Arriving at the lushly landscaped New World Makati Hotel, your first impression will be the warmth of friendly staff welcoming you to our luxury, 5-star hotel in the heart of Makati. Step inside and you’ll find 580 modern guestrooms, suites and executive floor accommodation all designed for your comfort, convenience and efficiency – and everywhere you turn you’ll find service that is natural, engaging and never intrusive. Makati is one of 16 cities that comprise Metro Manila, and is the financial and commercial hub of the capital. Known as “The Wall Street of the Philippines,” it is home to the Philippine Stock Exchange, embassies, multinational corporations and corporate offices. Nearby are the fashionable Glorietta and Greenbelt Lifestyle shopping complexes, plus local shops and boutiques, making the hotel a perfect base for both business and leisure travelers. Conveniently, we’re just 30 minutes from Ninoy Aquino International Airport. ... more   less 
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Also Known As:
Renaissance Makati
Makati Renaissance
New World Makati Hotel Metro Manila

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