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“New World Makati” 4 of 5 bubbles
Review of New World Makati Hotel

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New World Makati Hotel
Ranked #6 of 80 Hotels in Makati
Certificate of Excellence
Nashville, Tennessee
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“New World Makati”
4 of 5 bubbles Reviewed August 22, 2013

The staff can be excessively nice - if that is possible. You are greeted by at least 3-4 workers on your way to the elevators. Solid security, which is good. Very attentitve to needs though. For some reason wifi at night in particular was very spotty - and had no usage and times and very inconsistent at others. Exercise facility was really good overall - lots of cardio options.
Didn't dine there so cannot comment. Location is very convenient and directly across from several malls with tons of food and shopping options. Even taxis that pick up at hotel can be shady. I was overcharged by 1 I took, but don't know any way to avoid that.
Also, really nice sized rooms and clean.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,876 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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  • Indonesian first
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  • Japanese first
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English first
Puerto Galera, Philippines
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 10, 2013

I spent one night at the New World last week and I have to say as a hotel/resort owner myself, I was absolutely amazed at the attention to detail in all areas of the hotel. The room was stunning and everything was well thought out and clean as. The staff walked me to the room, showed me how everything works, a real treat. The club was well stocked, excellent selection of wines, food was first class and the staff, again, amazingly friendly, great conversation with them all.

The breakfast was overwhelming,plenty to choose from and again the service outstanding. As soon as I finished a course the plate was taken away immediately, my coffee was a jug, never to end, excellent way to start the day.

All in all true value for money, an excellent hotel run by people who care, many thanks to everyone for a fantastic stay.

Room Tip: Either side for me is fine, it's a view of Laguna Bay or Green Belt.
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  • Stayed August 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Octopus_55_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 9, 2013

Very modern lobby and F&B venues, excellent breakfast. They have lots of staff therefore you will always be assited immediately. Rooms are spacious but furniture in the room is not as modern as the joint guest areas.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sander007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 31, 2013

I have frequently stayed at this hotel on business trips in Manila and have never been disappointed with the service. Great buffet breakfast. Very courteous and attentive staff. Located opposite the shopping centre with great shopping for quality items. Many good restaurants with great variety of international food to choose. Last stay was in June and they were renovating the rooms which are quite large. Good value for money.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed July 31, 2013

The lounge, lobby and rooms in the executive floors are newly renovated, so they are very nice compared to the other floors. Also make sure to upgrade to a room that will give you club access as it is really worth the money. The problem is the hotel is still undergoing renovation so it is still very noisy, we complained 2x about it, and they stopped the construction for a few hours.
The newly renovated rooms are very chic but the downside is they out a sliding divider and not a solid wall between the bedroom and bathroom, it looks nice but not practical as you can hear everything going on in the bathroom from the bed so not practical and definitely not romantic.
The hotel is very close to Greenbelt area for all shopping and dining needs.

Room Tip: Rooms in the executive floor
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gretel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 30, 2013

Booked a room for a night and and got the second night free as part of their promotion:) Location is superb, just across the Greenbelt shopping mall. Staff is efficient and friendly. The only downside is the renovation going on...we could hear the noise from the construction crew. But it's ok since we were mostly out during the day. And there's no free wi-fi. At this day and age, it should be free. Even SM malls have free wi-fi! Our room is just average, nothing special. I like the bathroom, though.

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank flufluflu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
252 reviews
235 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed July 27, 2013 via mobile

I do like a lot about this hotel, but the rooms don't match the rest for quality.

Location is fantastic for the shopping mall, restaurants and nightlife. Main hotel restaurant is excellent, with a fantastic buffet every day.

Wifi not free, can never agree with that. Why not charge extra for running water, using the lights....?

Staff are, if anything, over-efficient! Very friendly (very Filipino in that sense) and will remove a plate, cup, etc pretty much the second you've finished... But four different waiting staff asking you within the first three minutes of being served your dinner how you're enjoying your meal - really??? And usually just when you've taken a mouthful of food... Calm it a bit, please!

The public areas are very grand, clean, modern, nice, the lobby bar area very good, but the rooms are like it's a different hotel. Gloomy, dull, dated, they feel more like something in a 2-star place, and from the 1980s. The quality in no way lives up to the rest of the hotel.

My bathroom did have a walk-in shower rather than something hanging on the wall in the bath (which I can never quite understand in so-called 4- and 5-star hotels) which is always a plus for me.

In summary, I think if you're going to stay in Makati, there are better places from the big names at a similar price.

Stayed July 2013, traveled on business
Helpful?
1 Thank Gobbledyspook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New World Makati Hotel

Property: New World Makati Hotel
Address: Esperanza Street corner Makati Avenue | Ayala Center, Makati, Luzon 1228, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Makati
#5 Business Hotel in Makati
#5 Family Hotel in Makati
#6 Luxury Hotel in Makati
#6 Romantic Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:5 star — New World Makati Hotel 5*
Number of rooms: 595
Official Description (provided by the hotel):
A luxury retreat and destination in the heart of the city, New World Makati Hotel is at the center of "The Wall Street of the Philippines" -- the financial district of Makati City. Right across the street from the Greenbelt Lifestyle Center, the 595 stylishly appointed guestrooms and suites combine stunning city views with comfort. ... more   less 
Reservation Options:
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Also Known As:
Renaissance Makati
Makati Renaissance
New World Makati Hotel Metro Manila

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