I have stayed at this hotel before for business, so wanted to come back again. The foyer is still undergoing renovation, but it is more open and welcoming. The removal of the metal scanner at the front door certainly made it nicer to walk into the place. With the renovation going on, you had to walk up to the mezzanine level to access the lift, but the hotel had enough staff positioned to help you out.
The room was disappointing, carpet had a sticky feel to it when you walked bare feet and the whole room smell stale when you walked in. The room need a good coat of paint or a complete make over to bring it up to standard.
Reception staff was very attentive, but room service staff was slow and I had to request 3 times for a simply thing like clearing out the mini bar.
Breakfast is the one saving grace of this hotel. Very good variety, both Asian and European, so staying there for a week does not get boring. The fresh juice bar is great to pick you up in the morning. The staff at break fast are very attentive and your coffee is constantly refilled and hot.
I may stay at other places near the area next time, until the rooms are freshened up.
- Official Description (provided by the hotel):
- A luxury retreat and destination in the heart of the city, New World Makati Hotel is at the center of "The Wall Street of the Philippines" -- the financial district of Makati City. Right across the street from the Greenbelt Lifestyle Center, the 595 stylishly appointed guestrooms and suites combine stunning city views with comfort. ... more less
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- Also Known As:
- Renaissance Makati
- Makati Renaissance
- New World Makati Hotel Metro Manila