I had booked a suite three nights through agoda but upon arrival I realized I needed to change my plans. Main reason was that there was no restaurant at, or close to, the hotel open after 4 pm. I was sick and did not feel like moving around a lot. Maybe I this information was available somewhere but I has missed it.
Anyway, I contacted the staff who got in contact with hotel management. No fuzz, no problem! Even if the booking was not refundable according to the booking T&C. Great to see service minded management and staff. Also, all spoke flawless English.
The hotel itself was clean, modern and seemed very well kept. WIFI was fast and worked well. Can´t say I cared much for the executive suite though. Big enough sure, but no window (!), felt like a prison. TV had poor signal and only got decent reception on few channels. Had breakfast the next morning. Acceptable but with a limited small selection, and the coffee was not up to standards. I usually stay at pricier places with huge selections, so my perception is probably a bit skewed though. For the low price I am sure I got value for money.
All in all, would recommend. The service from both staff and management was perfect and very friendly.
- Official Description (provided by the hotel):
- V.I.P. Suite is Makati’s hidden gem. With its fine furnishings and elegant interiors designed to suit the discerning business traveler’s taste. The perfect place to catch up on sleep away from the hustle and bustle of Central Makati, there are also a lot of ways for one to unwind after a long day. Just 15 minutes away from the Ninoy Aquino International Airport, V.I.P. Suite provides easy access to Makati’s highly charged nightlife, fantastic restaurants and shopping malls. Twenty six spaciously modern and stylish rooms designed for comfort and convenience, each with its own theme luxurious enough to rival any other boutique hotel in the metropolis. Whether it be standard, deluxe or executive room, V.I.P. Suite gives you something different each time you visit. Much of the facilities are especially designed with the business traveler in mind or just anyone who wants to experience a unique place to stay without straining your budget. Facilities include a fully air-conditioned conference room, an open air rooftop function area and V.I.P’s Spa and a 24 hour convenience store at the ground floor.Rooms are fully air-conditioned and with hot & cold shower, cable ready with internet access and NDD/ IDD feature. Our mini-bar in each room will satisfy your late night cravings but you may also order full entrées from our menu of best-loved dishes. Because of our modest number of rooms, we take pride in pampering our guests with extra attention. Enjoy our complimentary breakfast for two, complimentary coffee and welcome drinks upon arrival. Parking won’t be a problem since we have free parking spaces for your visitors’ convenience. Equipped with state of the art security equipment and roving security 24 hours a day will likewise ensure that your stay is worry-free. V.I.P. Suite---truly your home away from home. ... more less
- Reservation Options:
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- Also Known As:
- VIP Suite Makati, Metro Manila