Arrived at around 7PM with friends. It was surprisingly pleasant that the restaurant was not packed during payday friday, compared to the other restaurants nearby. At around 8PM, the restaurant was full. I ordered the Chicken Kebab wrapped with bacon meal (P340). I noticed that 80% of the menu is meat, so vegetarians/vegans only have so little to choose from.
The ambiance is perfect for business dinners, a quiet dinner with friends, and couples - there are no loud people in the nearby tables.
You get what you pay for - the chicken kebab I ordered was tender and the meat was juicy. In my opinion though, it lacked a bit in the "smokey" taste department, but that's just me.
They really need to improve on their customer service. When I came in, it took a couple of seconds for the waiter who was looking at me as I came in, to actually approach me and ask how many are we gonna be in the group. Our server doesn't know how to smile and speaks in a very low voice; she also didn't repeat our orders. When my friends were done eating and I was not, a waiter came by and asked if he could already clear out the tables while I was still eating - which was kind of rude.
Balkan is a great place for small groups of people. If you're looking to catch up with a friend or have a nice quiet dinner with a loved one, this is your place. As for me, I'm gonna go back but probably not very soon. They really need to improve on the customer service; maybe they would actually get tips.
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