We went to Seryna for lunch today. Well, you walk in and the first sight you see is of a floor fan trying to aid a dyeing Aircon in the restaurant. So in 28 degrees Celsius, we sit down to eat our meal hoping and praying that it shall be a good meal experience. Unfortunately, things didn't really end there. Our waitress was probably the most unfriendly we have encountered in our 6 month stay in the Philippines. The food - sushi lunch platter and sashimi lunch platter took a couple of reminders and 45 minutes to arrive at our table. To make matters worst, they are not even apologetic about it. This place has no concept of service and even though the waitress passes by you, she refuses to look at you or pay any attention. Empty dishes uncleared from the table or no concept of asking if we would like to order more food. You ask any question and she doesn't even try to understand. No manager in sight to whom you could alleviate the problem. We have travelled to Japan and know the kind of food and service that is expected from a Japanese restaurant and Seryna doesn't quite match up. The food was good but everything else in this place left a lot to be desired. We are shocked that this place is so high up in the trip advisor rankings. We couldn't wait to get out of this place. Pathetic dining experience. Do yourself a favour and don't torture yourself by going there!