Servers answered me that they would rather have the remaining food in the trash instead of allowing me to bring it home to eat. I paid for this food, why was I not allowed to finish it?
I received poor, unpleasant service from your servers, Man and Kris. I ordered a single fish and frites dish with hashbrowns for sides. Nearing the end, I could not finish the food anymore, so I kindly requested for it to be packed to take home. The servers would not let me saying that take out orders are not allowed as a rule. However, my order was not a take out meal order but just leftovers I decided to bring home. I raised this issue, and they’re answers were appalling.
1) I raised the issue that the meal was a dine in meal, and it was not ordered for take out. I explained that the rule probably applied for take out meals. They answered me by saying, “but you’re still going to take it home, so it’s take out”
2) Servers argued that some customers abuse it and order excessively, so they could take home the food. However, I did not order excessively. I just had 1 single dish and I just could not finish it anymore.
3) I asked the servers if they’d rather have the meal go to waste to the trash bin or have me eat it at home. They answered me, “Yes, ma’am. Mas gusto namin itapon nalang”
The service is very disheartening and poor. I do not understand why they would not let me take home leftovers and rather have it thrown away.
Please see photo for reference of the food I requested to be packed. It was one piece of fish and hashbrown.
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