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“great location”
4 of 5 bubbles Review of Ascott Makati

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Ascott Makati
Ranked #11 of 82 Hotels in Makati
Certificate of Excellence
Redwood City, California
1 review
“great location”
4 of 5 bubbles Reviewed October 8, 2013

I really like the location. It's right in Glorieta mall and near Greenbelt. The swimming pool is top notch and the staff is quite helpful
I was not impressed by the food at Cafe on the 6 (where breakfast is served). They seem to use cheap ingredients

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patrice688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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868 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (176)
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English first
Lacey, Washington
Level Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed September 27, 2013

The location is great! in the middle of the business center! Malls around the area and business. The security is max and the rates are quite reasonable. The food of the hotel restaurant is very good but around are several Western restaurant chains. The gym is super!! and the staff is professional. The room are super clean and comfortable. We even had the option to select an apartment with kitchen for long stays!! Starbucks is just across the street!!

Room Tip: Select the rooms at the upper level facing the front of the hotel (less noise and better view).
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 26, 2013

Overall, the staff makes staying at the Ascott a pleasure. The rooms are comfortable and include a kitchen (with basic utensils and crockery) and a washer and dryer (a bonus for long stays). Based right above one of the main mid-high end malls (Ayala Glorietta) and near Greenbelt (5 minutes walk around or through Glorietta), this is ideal for those staying for business or long vacations.
The staff is exceptional and friendly, always striving for top customer service.
Note: if you plan to cook or wash clothes, Rustans, SM and Landmark all have decent groceries located on the first or bottom floor of their establishments. Although, eating out is great as well since many tasty and reasonable restaurants are nearby...Greenbelt 3 holds many restaurants and has an ambiance that takes you out of the city...in the city. Wonderful greenspace and if you are looking for a church service (Catholic), the church right in the middle of Greenbelt is an enjoyable service for all (even if you are not Catholic) and has services Friday and Saturday evenings as well as all day Sunday (check times posted on sign by the church).

Room Tip: Most of the rooms have great views of the city...choose rooms higher than 12th floor if you want mor...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed September 24, 2013

Reception, gym, the only resturant and pool is on level 6.
We stayed in a 1 bedroom apartment which was spacious and cleaned daily by housekeeping.
Room has a safe as well as a washing machine, a dryer and a good size fridge and freezer. Laundry powder is provided however if you need more, there is a small charge.
Bathroom - towels and the usual amenities such as soap, wash gels, cotton buds and 1 toothbrush + sml toothpaste is provided. There is also a hair dryer and a bathroom scale.
There is a television in the lounge and one in the bedroom.
The bed is very hard and the pillows are not supportive on the neck at all. We used 2 pillows each when we slept.
We were greeted with ice tea on arrival at reception which was a bit daunting at first because they had put ice in it. Would have been better for the hotel to offer bottled water to guests as most people are told not to drink tap water or have ice.
The pool is large. It is not heated but because it is extremely humid here, we were glad it wasn't heated. There is also a jacuzzi and sun chairs. You do need to collect your own pool towels from the pool desk and from there you need to also place your order for drinks and snacks.
The gym is standard. Gym towels are provided at the gym desk.
They also have lockers in the change rooms which is where you'll also find the steam room.
We tried to book a couples massage but decided against it as they only have single rooms which defeated the purpose of having a couples massage.
The buffet breakfast opens from 6am - 10am which was not ideal as we had to leave the hotel at 6am to get to work. Would be better if they could open the buffet at 5am.
Reception can arrange for a packed breakfast which consists of a bottle of water, a sandwich, a yoghurt and a piece of fruit but be sure to arrange for it to be ready 15mins before you actually need to pick it up. A couple of times they forgot to make mine but they made one up quickly within 10mins.
All the major malls are within walking distance. SM is for grocery shopping but Glorietta which is literally next door, is huge and packed full with retail outlets, resturants and has a cinema upstairs. The Hard Rock Cafe and Fridays is also found in Glorietta.
For first time travelers to Makati, Yellow Cab Pizza which is next door to Starbucks have the best pizza. Pancake House have a really nice club sandwich and make a mean walnut pancake.
Overall, the food is cheap but brand name items are quite pricey.
The Ascott does need a refurbishment but I would stay here again. It is close to all the malls which is fantastic! Btw, the malls open from 10am and close at 9pm.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank medusa03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
88 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 bubbles Reviewed September 22, 2013

To be completely honest, I was very surprised that the main entrance/drop off point is along the main road and a public walkway to the mall, which does not feel very secured. This is a concern if you have a lot of luggages with you. From there, you have to take a lift to get to the 6th level of the building, which is the reception area. That to me was quite strange. Best to get dropped off at the basement parking which is three levels down for less chaos and more privacy. Ascott Makati is definitely showing its age but I understand that refurbishment is on-going at present. There is no full on spa available, only one massage room in the female lockers and two in the male locker room. Pool was great though! Rooms are alright, not the best but I am hoping that after refurbishment, this hotel will look as good as new.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmgk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pohang, South Korea
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed September 21, 2013

We stayed at deluxe room with two bedrooms. It was spacious but it seems to be combined with two separate hotel rooms and inconvenient to human traffic flow. One hair drier with two distant bathroom. It was non smoking floor but a little bit smelly. The most weird thing is no free wi-fi. Why not to be inclusive at this smart mobile generation?
The kitchen utensils was enought to live there for long time and there also were a washing machine and a clothes dry machine. The swimming pool was OK and a hot water jacuzzi there.
The best thing is huge glorietta malls beneath and next to the hotel. We could buy anything and eat any kinds of food.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trippedonearth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

We stayed here in one of the 2 bedroom units and were very pleased with the place. The transfer from the airport was a little bit of a shambles but we got there in the end no worse for wear.

The room was spacious and very clean with a great view of the city. The pool was clean and the cocktails flowed easily.

The location of this place is great with many shopping malls right on your doorstep. We even managed to get McDonalds delivered! I probably wouldn't say this is 5star but it's pretty close.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiwibyron1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ascott Makati

Property: Ascott Makati
Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Makati
#8 Business Hotel in Makati
#9 Spa Hotel in Makati
#9 Luxury Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ascott Makati 5*
Number of rooms: 306
Official Description (provided by the hotel):
Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more   less 
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Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila

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