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“Great hotel, good location, magnificient pool!”
Review of Ascott Makati

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Ascott Makati
Ranked #10 of 86 Hotels in Makati
Certificate of Excellence
Reviewed July 12, 2013

We stayed in the penthouse suite and it definitely exceeded our expectations! I would recommend it to my friends. There were 3 bedrooms with bathrooms in each, fully equipped kitchen. There was also a bathroom in the maids quarters. I love the dining and living room areas too.

Room Tip: Pick a room on a higher floor to avoid ants on the lower levels.
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  • Stayed: March 2013, traveled with friends
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Thank Sharon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AscottMakati, Manager at Ascott Makati, responded to this reviewResponded December 24, 2017

Dear Valued Guest,

Thank you for your feedback.

Look forward to your next stay with us.

Best Regards,
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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810 - 816 of 1,112 reviews

Reviewed July 10, 2013

This was our 3rd stay at the Ascott. Now, the first two were in incredibly mixed. Our first was great, but our second was not. But our overall past experience and the Ascott's excellent location was enough for us to choose it once again. This time, we decided on a 3 bedroom unit for our family and what a unit. It was huge, but perfect for our big family. Spacious, comfortable rooms, a great living room and dining room, and a very clean kitchen. Unlike our 2nd stay, this unit did not reek of smoke, even though we've always requested non-smoking rooms. This was a much better experience than our 2nd stay and maybe even our 1st stay.

Again, the location is excellent. Easy access to food and shopping below and this time we really got to explore the huge Glorietta complex as well as neighboring SM.

Overall, a great stay. The Ascott will definitely be our choice again in the future.

  • Stayed: May 2013, traveled with family
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Thank DryedMangoez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AscottMakati, Manager at Ascott Makati, responded to this reviewResponded December 24, 2017

Dear Valued Guest,

Thank you for your feedback.

Look forward to your next stay with us.

Best Regards,
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2013 via mobile

We moved from the Peninsula to the Ascott during our trip. I actually preferred the ascott! While the luxury and customer service of Manila Pen is unprecedented, traveling with my family (2 young kids) made the ascott my preferred place.

The rooms are spacious and clean. The kitchen in our two bedroom suite was ample! I kept thinking we could host a party. The location is ideal, right in the heart of glorietta 4 and plenty of food options. My treat? A bench salon feet away from the entrance where I got a blow dry for a mere $10 American. Breakfast was great, plenty of variety. As the pool was just enough. They could definitely use more shaded lounge chairs.

The only thing I found a little annoying is the difficult cab drop off since the area in front is so congested at peak times. Other than that, I'm definitely staying here again.

  • Stayed: July 2013
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Thank NYCmom77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AscottMakati, Manager at Ascott Makati, responded to this reviewResponded December 24, 2017

Dear Valued Guest,

Thank you for your feedback.

Look forward to your next stay with us.

Best Regards,
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2013

The Two bedroom apartment was clean and well located. It suited us with two bathrooms, large dining/lounge and well equipped kitchen. We had breakfast included which was handy as we had an early tour. It was located very close to a large modern shopping complex which offers a variety of places to eat and shop. Security was amazing with friendly staff.

  • Stayed: April 2013, traveled with family
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Thank CambieTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AscottMakati, Manager at Ascott Makati, responded to this reviewResponded December 24, 2017

Dear Valued Guest,

Thank you for your feedback.

Look forward to your next stay with us.

Best Regards,
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

The bed was hard as a board and the hallway had a odd smell I think from pesticide but the room was large and had nice amenities. The workout area was good and the breakfast buffet satisfactory. I probably would go to another nearby hotel next time as there are some really nice alternatives. However, the stay wasnt terrible either.

Stayed: June 2013, traveled on business
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AscottMakati, Manager at Ascott Makati, responded to this reviewResponded July 11, 2013

Thank you for your review on Ascott Makati as well as your kind comments for our amenties and services. We do apologize that your stay was somewhat less than pleasant. Currently we are in the process of refurbushing and replacing our mattresses but for future reference, you may also request for a bed enhancer on your next stay with us.

Sincerely,

The Management

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Reviewed June 26, 2013

Nice two bedroom suite with kitchen and living space looking over the heart of Makati. Clean and secure. Great service. Only downside is the hotel breakfast buffet is a bit pricey for Manila but there are great restaurants right outside the hotel!

  • Stayed: May 2013, traveled on business
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Thank angeguam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AscottMakati, Manager at Ascott Makati, responded to this reviewResponded December 24, 2017

Dear Valued Guest,

Thank you for your feedback.

Look forward to your next stay with us.

Best Regards,
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2013

It was not easy booking a room via their direct (mobile) website, but I managed to do so after spending a little more time than usual. We arrived around 2 hours early so we pre-registered for our room. Came back at noon for keys to get in our rooms, and we ended up waiting for almost 20 minutes, with 3 kids in tow. It was a good thing I double checked with the front desk about the airport transfer service I had added on via the online booking, because we had a party of 5, and there were no other choices for different (more seats) cars online (had to ask). Wifi in the hotel is very spotty. We're just glad we weren't reliant on their wifi. However, I did like the room layout. 2 separate bedrooms with own full bathrooms. Stocked kitchen, dining table for 6, and laundry cubbie, as well as usual hotel services (laundry service, room service). 3 tvs. Very convenient for families. Friendly staff. Good value for the price. Will have to research if there are any comparable 2 room suites to this place before we return.

  • Stayed: June 2013
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1  Thank Jujumigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AscottMakati, Manager at Ascott Makati, responded to this reviewResponded July 11, 2013

Thank you for your review on Ascott Makati and we're glad to know that you had a pleasant vacation with your family.

We apologize that some aspects of your stay were less than pleasant and have taken steps to improve on them. We've taken note of your comment on choice of vehicle selection for the website booking and have amended it to include a choice for a van. In addition, we're also upgrading our bandwidth in the coming months to give our guests a better internet experience.

We thank you for allowing us to be of service to you and gladly welcome you and your family back here!

Sincerely,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ascott Makati

Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Makati
#8 Spa Hotel in Makati
#8 Business Hotel in Makati
#9 Luxury Hotel in Makati
Price Range: $107 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Makati 5*
Number of rooms: 362
Official Description (provided by the hotel):
Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more   less 
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Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila

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