Our first visit to this small upscale chophouse restaurant in May was generally excellent despite a few rough edges, but a second visit four months later in hopes of repeating our previous experience was a total disaster. On a very slow Sunday evening with only four tables occupied, the two waitresses were pleasant but poorly trained, hopelessly inefficient, inattentive, and unable to multitask, the kitchen was excruciatingly slow in getting the food out (I envisioned one cook working on a one-burner stove), and the food simply wasn't as carefully prepared as on our first visit. It took twenty minutes for our waitress to deliver our pre-dinner drinks, and the overall experience went downhill from there.
All of which would have been disappointing enough, but a very noisy party of seven university employees in town for a meeting was four sheets to the wind when we arrived, continued to drink their meals rather than eat, and no manager or maitre d' was on duty to rein in this motley crew and get the chaotic situation under control. The two men in the party were actually well-mannered, but three of the five women were well into their white wine, mouthy in the extreme, and the minutia of their daily jobs and personal lives was continually broadcast at full volume to all of the other diners in the room.
Our dining experience was a total disaster. This situation would have been unlikely in a blue collar diner and certainly is not acceptable in a restaurant that purports to provide a fine dining experience. I would strongly recommend avoiding this restaurant completely until such time as general management cleans house and replaces their food service management and staff.
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