We stayed here before and had a pleasant experience on our first stay. This time we were placed in a room with no hot water. We called the front desk and they promised someone would come up to take a look, no one showed up. Bathroom was in generally poor condition, several broken tiles around the tub. Air Conditioner turned on but would not allow any control from the remote. When booking the rate said it included breakfast. Breakfast entailed a choice of 3 breads and one type of fruit. For an additional $120 Peso you could get the "upgraded" breakfast that included eggs and meat. The rate should clarify that this is a continental breakfast or better yet actually include a real breakfast and not mislead the guest. For $5000 a night I would expect more than this. Gouging the guest for an additional $120 for breakfast at this rate when it advertises it as included is pretty shabby.
- Official Description (provided by the hotel):
- PonteFino Hotels presents options for leisure and business travelers with three (3) accommodation types catering to both long and short staying guests: (1) Pontefino Hotel, (2) Pontefino Residences, and the newest (3) Pontefino Suites. Considered as the most premier hotel in Batangas City, Pontefino is the preferred venue for social and business functions. For more details about accommodation options and event packages, visit the hotel website or follow social media pages. PonteFino Hotels is part of the growing community built within PonteFino Estates - Batangas. ... more less
- Reservation Options:
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- Also Known As:
- Pontefino Hotel Batangas
- Pontefino Hotels Batangas/Batangas City