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“My Home in Baguio”

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Azalea Residences Baguio
Ranked #3 of 48 Hotels in Baguio
Certificate of Excellence
Cebu City, Cebu City, Philippines
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“My Home in Baguio”
Reviewed April 16, 2013

I was in Baguio during the Panagbenga 2013 Festival together with some blogger friends.
We reached Azalea like already dawn but despite the cold dawn all staff in the hotel starting from the guard, to the front desk down to the bellboy was still alert and in them was a great warm smile.

We stayed in a 2 bedroom suite and I really like it. The design the rooms and bathrooms are perfect. Azalea is good for a family and group of people because the suite rooms are really huge. It is also in the heart of Baguio City so easy access for touring around. You can even just walk to some tourist spots. Speaking about food, well superb like really "lami" (bisaya term for delicious).

My only concern is that the wifi is really slow, not good reception of the tv channels, and the sofa bed is dificult to set up so you need to ask for assistance and you need to live it open the whole duration of your stay for ease and can consume a lot of space in the living room.

But in totality I like Azalea because of the service, the ambiance of the place, the food and it's location.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geezelle_Geemiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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740 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (187)
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English first
Manila
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed April 15, 2013

Hotel is new with a very nice lobby & facade. It is also accessible to famous spots in Baguio. Hotel room is very cozy & you can find almost everything that you need. Since my family got a 2-bedroom suite with kitchen, hotel has provided for utensils when we requested. They were also not strict in providing for additional blankets & pillows. No additional charges for that.. It's good that they have very good facilities to cover for bad customer service during check-in. I have encountered a major incident during check-in. We came in late already but they cannot provide us our room. When asked why, they gave conflicting reasons. By the way, I booked via Agoda 2 months ago & even called them up in the morning of our arrival date just to confirm our booking. My brother's family also booked for a room & was immediately served. I sensed that there was a problem with our assigned room that's why I called the manager. She told us to wait but since I was already complaining, she advised us to temporarily stay in another room. However, I disagreed with that. I insisted to immediately give us our assigned room. Finally, after much of waiting, she gave us our room without even apologizing for the delays. When it comes to checking-out, it's much better & the staff were helpful.

Room Tip: Choose a room with a view
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LADYMMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed April 11, 2013

Since Baguio is my favorite retreat spot,i had seen to it that i try different hotel whenever possible i visit this place.we arrange only for a overnite stay just to check out this new kids in the block.The rooms size is comfortable,clean and with standard hotel ammenities but the rest room is quite small,security is superb as CCTV camera are install everywhere and guard are alert always,staff are well trained and professional comparable to a 5 star hotel,ambience is good and warm.Food in the restaurant especially the buffet breakfast is presentable and delicious comparable to manor.The rooms located at the back had no view just facing the wall and a bit cheaper compare to the front that has a better views with higher price,the only negative side i had observed is that if you stay at the front no matter what floor youre in,you can hear the sound of diesel engines coming from the jeepneys,taxis,cars sounding their horn or people socialising,talking loudly while taking pictures of the hotel entrance area.that is what we call noise pollution,but you can minimize it by closing the sliding door but it will defeat the purpose of letting fresh mountain air to come in,anyway,noise start to tone down after 10 pm.My verdict is that if you are not sensitive to noise then choose the room in front with a great view or else get the one at the back.Generally this is a very good hotel to consider and i will definitely come back to it the next time i visit Baguio.

Room Tip: Rooms on the back mostly facing blank wall but is cheaper while those at the front commands better v...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnwong65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 8, 2013

We stayed here last Dec 2012 to celebrate The new year. Since we were used to staying in either John Hay or Baguio Country Club, we were happy that this was just around the vicinity of our preferred location. Now for the suite, we got the 2-bedroom suite which was perfect for our family of 5. Initially we were placed at a suite on the ground floor, and we were able to use the kitchen provided w/ all cooking and dining utensils and I found this very convenient for those who really prefer to cook. There was a masters bedroom, another room w/ a single bed and a sofa bed good for 2 in the living area. We had a problem though with the masters bedroom bathroom as there was a very strong leakage of water within the walling, causing flooding in the bathroom. I was particularly annoyed by this because I felt they knew there was a problem with the suite but still placed guests with a promise of transferring to another suite. We spent one night here. The flooding was remedied with floor towels that needed to be changed at least 3 times. I was not satisfied with the service of the staff because whenever we would call, it would take minimum of 30-45 mins for someone to come.
We were eventually transferred to a suite in the upper floors where we had a balcony, which was good. However as soon as we were about to enjoy our new suite, another problem cropped up, this time the common bathroom toilet was clogged, flushing was very slow. The in-house plumber took at least an hour to fix this problem using a plunger & flushing repeatedly. We decided to go out for a while to do some errands and came back after an hour, the toilet had been fixed. Another observation I had was that their dining area for the breakfast was just too small to accommodate all the guests since it was a peak season. The dining area was constantly crowded, long lines for the egg station, so they allowed guests to eat at an extension area inside a big tent. They set up another buffet table here but not as complete as the one inside the dining area. Utensils were lacking and the food was cold because the tented area was open so cold air was coming in. Finally, we also availed of the New Year's eve dinner which was just okay and we were well accommodated in this aspect. The staff made an effort for the guests to enjoy by providing a little fireworks display and some local fruit wine for the toast.
WiFi signal was not so good in the suites but okay at the lobby area. Mass was also scheduled so that was convenient for the catholic guests. Overall the place was good in terms of the way the suite was designed to accommodate a family with very ample parking space at the basement.

Room Tip: Get a suite on the higher floor for a good view and better ventilation
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  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank swissa01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luzon, Philippines
Level Contributor
137 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed April 7, 2013

This hotel is perfect for families or big groups. you can cook here (nice for the hotel to provide for the utensils). We got the 2 bedroom this time because we were 9, and we fitted comfortably.

Service is good in this place and the staffs were nice. The breakfast is good so beware you can gain pounds. The place is clean and the price is okay. Always ask them if there are options in the kind of rooms because the prices of the lower floors and the rooms at the back are cheaper.

The design of the place is wonderful but if you have been to so many places you'll notice that the materials they used were cheap, although they look good. The last time we stayed here our comfort room gets clogged, now we didn't have this problem ( I requested a good room) but I noticed that the bathroom tiles are very slippery also the floor of the restaurant. So be careful and request rubber mat for your shower.

I'm definitely coming back if I'm with my family.

Room Tip: if your room is at the back, choose the 5th floor so you have a view. The lower floors overlook wall...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jepoyng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
181 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed April 4, 2013 via mobile

Family vacations should be relaxing and one place to choose when in Baguio is Azalea Residences.
They've got all what you need. We stayed in a room with one big bed plus a comfortable sofa bed. It has a kitchen with eating utensils and dinnerware, a microwave oven, coffee maker, cabinets, induction stove, ref, safety deposit box, ceiling fan. Although the hotel doesn't have a good view to offer, the modern and comfortable room makes it up for it.
Do check out their restaurant "Tradisyon" where you will take your breakfast or even dinner. They serve good food.
Friendly and pleasant staff. Highly recommended!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wrkshy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 22, 2013 via mobile

Me and my bf went in Baguio and we always stay here! The location of the hotel is very quiet and peaceful, so its really a great place to rest. And the staff are very accommodating! A little bit pricy though, but reasonable.

Stayed February 2013
Helpful?
1 Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Azalea Residences Baguio

Property: Azalea Residences Baguio
Address: 7 Leonard Wood Loop | Brgy. M. Roxas, Baguio, Luzon 2600, Philippines
Location: Philippines > Luzon > Cordillera Region > Benguet Province > Baguio
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 48 Hotels in Baguio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Azalea Residences Baguio 3.5*
Number of rooms: 99
Official Description (provided by the hotel):
Located along Leonard Wood Loop, off the busy central district of Baguio City but conveniently close to the city’s must see destination, the narrow uphill street leading to Azalea Residences Baguio is very unassuming of what lies ahead. At the end of the road is a magnificently massive deluxe serviced apartment composed of 99 modern luxury suites, each unit having its own kitchen, living and bedroom areas, touted to become the only hotel in Baguio with full services and amenities of an upscale serviced apartment.Azalea Residences Baguio is 5 to 10 minutes away from Session Road, SM Baguio, Mines View Park, Baguio Market, Good Shepherd Convent and the other not to be missed destinations. ... more   less 
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