My family and I had a very horrible experience with this Pine Breeze Cottages last December 2013. I got my full payment paid way in advance and got our reservation confirmed days before we left Manila on December 27. Upon arrival at 9:30 p.m. I was told we do not have any accommodation and they could not also accommodate us anymore because they are fully booked.
The Resident Manager at that time knew very well someone from their side made a huge mistake in handling our reservation. My whole family consisting of 6 adults and 4 childrens (aged 7, 4, 3 and my 10-month old grandchildren) involuntarily suffered the chilling cold, hunger and exhausting traffics. We have to bear the mental torture and anguish brought about by the incompetence of their staff specifically their Manila booking office.
Pine Breeze Cottages spoiled our Baguio City vacation and this horrible experience made us cast doubt to consider Philippines in our next vacation plans.
Horrible experience courtesy of incompetent people.