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“Decent.... but don't book thru a third party site.” 3 of 5 bubbles
Review of Paladin Hotel

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Paladin Hotel
Ranked #15 of 94 Baguio B&B and Inns
Manila
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Decent.... but don't book thru a third party site.”
3 of 5 bubbles Reviewed April 25, 2013 via mobile

Stayed here for 4 nights and i booked it thru Agoda. Whenever I have inquiry, concerns, and requests the reservation officer who handled me thru email always answered me that they could have serve me better if i booked directly with them. Which means service for third party booking sites and direct reservation is different. I was also misinformed by Melissa of Reservation and Glenn of Front Office that early check in is for free as long as the room is available for check in , upon check in Joe Ana charged me for 400 for that which is very fine. Its just money.

Wifi in the room did not worked for 2 days and Front Office kept on telling me that they'll restart the routers. Denver of Housekeeping offered me the wifi in the hall which i really appreciated. And the wifi in the room worked when joe ana was on duty. Denver and Joe Ana are such an angels. Very accommodating, always smiling kuddos for the both of you.

Had a decent stay and ill return to this hotel, but ill directly book to them to have a better service or answers to inquiries thru email. Hehe :)

*they told me early check in is free by 7am, but those who handled my check in told me that there's a corresponding charge even when you arrived by 7 am. I arrived 5am and because of the tiring travel i just paid for whatever just wanted to check in. :) i even showed them the screenshot conversation of the reservation officer regarding the early check in. "Mabuti nalang nice si joe ana di ako nagalit" :)

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank gkasuchiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Makati, Philippines
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed February 19, 2013

One, we supposedly reserved a room on the ground floor only to find out they booked us on the third. We specifically gave that instruction because of a medical condition that my partner has; he has gout. Two, the breakfast was horrible: two cheap hotdogs or two hams or two small fish. Three, the telephone in our room - room 104 was not working. Four, their electric fans are weak units that hardly give out air. Five, complimentary massage was late. Six, you had to leave the key to the receptionist everytime you'd go out - but that's understandable. Seven, their staff make you wait - towel request, electric fan request - they were never attentive.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Ramon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Baguio hotels

Mumbai (Bombay), India
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed December 1, 2012

The hotel was undergoing renovation work. I was staying in the deluxe room (nonAC). room was spacious enough but bathroom and toilet were a little cramped. Room also wasn't well lit and didn't have a safe. There was only a table fan which was effective enough. If you need housekeeping for the room you need to call reception.
The rooms are divided into AC and non AC rooms, but the weather is cold so don't reall need it. The hotel has a restaurant but ther are good choices of restaurants just down the road. Just a minutes walk from burnham park which is the central landmark of the city. It's a well known establishment with lot of entertainment and restaurant choices close by.

Room Tip: If your travelling alone stay in the standard room. Bus timings are posted at the reception and the...
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  • Stayed November 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Lobo_Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
214 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
2 of 5 bubbles Reviewed November 21, 2012

I booked a room based on a promo rate. I am happy that the reservation staff, Ever, did take time to find me a booking with the requirements I mentioned: with window and a big bed for a couple. Unfortunately, the room was on the 3rd floor along the busy street so it was noisy once you open the windows to let cool air in. There was also an ongoing re-painting of the hotel exterior (right on our very own side) so we could not leave the curtain and window open during work hours. The bed and pillows were comfortable enough but there was just a bed cover---no extra blanket between the bed sheet and the flannel cover. There was also one outlet only inside the room but I do appreciate having wifi.

The staff were really nice and smiling most of the time. They were able to accommodate most of our requests.

The promo rate came with a free massage but you had to go to their massage room. In-room service would cost an additional P100 per head. There was nothing spectacular about it though as the masseuse seemed to be in a hurry to finish the job.

Breakfast was very basic and quantity good enough for a small eater. It has no restaurant but a menu was provided inside the rooms. Orders could be eaten at the breakfast/multi purpose hall or inside the room. My sad experience was that I had to wait for almost an hour to get my dimsum and noodles which were served in foils and plastic containers. I would be late for my trip so I just requested a plastic spoon and fork or chopsticks. It took them some time to provide one because they needed to get it from a restaurant across the block. To make matter worst, I was surprised to get a higher bill than what the menu indicated. The explanation was that the menu provided was not updated with a new price.

Room Tip: If you are claustrophobic, request for rooms with window. But if you want a quieter room, get rooms...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank lanaval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manila
1 review
4 of 5 bubbles Reviewed November 18, 2012

I would like to thank all the staff at the paladin hotel for being so accommodating to us especially the front desk personnel (Ms.Mariel)... We arrived at the hotel as early as 6:00am and they try to look for room for us but unfortunately no vacant at all so we decided to go out first and leave our things to the hotel i was so surprised after an hour they called me and said "ma'am pwede na po kau mag check-in". NIce hotel, nice room (Deluxe Room), Very Accommodating staff and personnel... they always wear smile to you... Good Job Guys! keep it up.


cj34kimidora

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cj34kimidora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippines
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 bubbles Reviewed September 11, 2012 via mobile

My group and I stayed here for 2 nights. As the hotel knew we were on business trip, they hoisted a welcome tarpaulin for us. It was very warm of them. Place is OK.Some rooms are really small, others are average. WiFi signal never reaches the room. The lobby/mess hall, even so, has poor signal. Crew members were easy to deal with and can beef up your breakfasts easily (ie, they'll give you two sausages instead of only one). Just show interest. Parking can be a problem but its location is great - near the bars and rows of restaurants.

  • Stayed August 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank theberntraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed August 5, 2012

It was disgusting too see your foods on foil and not on plates. We ordered a noodle soup and they put the noodles on a plastic disposable bowl then the soup on a plastic,the ice cream on a plastic bowl also.spring rolls,grilled beef and rice wrapped in foil, buko shake on a plastic cup i did call again to request for plates.

Room Tip: choose a deluxe fan room you don't need an aircon room
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  • Stayed July 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank doralakwatchera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Paladin Hotel

Property: Paladin Hotel
Address: 136 Abanao Ext, Corner Carino St BC, Baguio, Luzon, Philippines
Location: Philippines > Luzon > Cordillera Region > Benguet Province > Baguio
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #15 of 94 B&Bs / Inns in Baguio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Paladin Hotel 2.5*
Number of rooms: 46
Official Description (provided by the hotel):
Paladin Hotel has 46 Rooms with different room types, Economy Room, Deluxe, Premier Deluxe and Family Rooms. A function room is likewise available for small meetings, parties, weddings which can seat 50 to 65 persons. ... more   less 
Reservation Options:
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