The staff makes this such a warm, friendly place to stay. Jorge greeted us and did everything to make our stay great. Luis, I believe the manager, is extraordinary!!! He helped us SO much in accepting our ADA medical service dog AND he happily phoned ahead to our next hotel, as the language barrier made that hard to do.
Sure, it is an older building, so the plugs aren't as frequent and there are stairs to get to the elevator. BUT, the location allowed us to cross the street to get to the vibrant plaza in front of the hotel. There was some animation every evening, from kids doing the marinera dances to bubbles being blown to a parade on Sunday morning! Fun location!! The shower is great, robes are provided and the rooms are quiet. The staff MAKE this place!
The only negatives, and they didn't bother is---we would book here again!---are:
you must request the sauna be heated up. I made an appt. for that and Carol, at front desk, assured me that at 5 pm it would be ready. Wonderful Jorge showed me there at 5 pm, only to find it cold. Gave up, no time to wait for that appt. to work. No filtered water. First room we were offered had two tiny single beds and no room for anything else [super small room]. I asked for another, and we were given a great room with one single and one double bed in room 315.
Overall, a great experience, thanks to Luis, manager, Jorge, staff, and Daisy at front desk!!!