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“Lovely hotel”

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Casa Andina Premium Puno
Ranked #12 of 66 Hotels in Puno
CA
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Lovely hotel”
Reviewed May 31, 2014

As others have described, this hotel is located on the shores of Lake Titicaca. Our view was a beautiful view of the lake. There is a boat ramp across the street which was great access for visiting the Floating Islands. The hotel has a very welcoming lobby with lots of open space and seating for just relaxing and appreciating the views. The restaurant on site is also large and has a beautiful central fire pit that creates a lovely ambiance. We had two dinners there, and each meal was excellent. The local Kingfish was spectacular as was the chicken with green rice ! The actual downtown in Puno is a taxi distance away. If you want to be in the downtown area, this is probably not the choice; however, keep in mind the beautiful location of the hotel, and that taxis are readily available.

Room Tip: Of course ask for a room with the view of the lake.
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  • Stayed May 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oskisgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Park City, Utah
Level Contributor
128 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed May 29, 2014

Truly this is the only place to stay in Puno. The location is stunning - just on the shore of beautiful Lake Titicaca. Our room had a beautiful view overlooking the lake. The hotel has a beautiful courtyard and grounds. The rooms are pretty basic, but are very clean. Good mattress, nice down comforters. Very quiet. Marble bathroom with good water pressure. Very clean! It's true that bottled water is not complimentary, but is readily available at the front desk. It doesn't cost any more than it does on the street. Very nice breakfast buffet with plenty of choices. We ate dinner at the on site restaurant "Alma's." I had the BEST chicken dish ever. It was so good, we all got it - and came back the next night to get the same thing! Probably one of the best meals we had the entire 2 weeks we were in Peru! Very restful stay!

Room Tip: Ask for a room overlooking the lake. We were not in the main building -- it was great.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeidiP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tasmania
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 29, 2014

High in the Alps at Lake Titicaca, the Casa Andina Puno is a lovely hotel. Staff were friendly, the rooms were very comfortable, and we were lucky enough to have a room with a view and good wifi connection. They recommend using wifi in the lobby, with some rooms having better reception than others, The meals were lovely, and location to Uros Reed Islands pickup was fantastic. Loved it.

Room Tip: We had room 6 - great wifi.
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TassieGrammia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conwy, United Kingdom
Level Contributor
135 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed May 26, 2014 via mobile

After a long journey mid afternoon we were shown to a room which hadn't been serviced at the far end of a corridor having requested minimal distances and steps from restaurant. Our electricity disappeared in the middle of the night-some electrical fault sorted in the morning The manager was duly repentant and we were given a much appreciated free lunch. The hotel is quite attractive, the rooms on the small size but something needs to be done about housekeeping arrangements. Returning in the afternoon the room hadn't been serviced. Staff were kind, supportive and helpful although reception could do with a bit more welcome and warmth.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Stephen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaAndina_CS, Propietario at Casa Andina Premium Puno, responded to this review, June 17, 2014
Dear guest,

We highly appreciate that you can share your impressions with our team and with the TripAdvisor travelers.

We regret to know that there was an inconvenience with the electricity during your stay, and we apologize for any inconvenience this may have caused you. We are pleased that our staff were attentive and offered you lunch in order to compensate this incident.

As well, we would like to mention to you that we have shared your comments with our housekeeping team.

We hope you can give us another opportunity to welcome you back at our hotel.

Best regards,

The Casa Andina Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 25, 2014

We stayed here on our last few nights in Puno and it was excellent!! Hellman was so wonderful and went above and beyond to help us with anything we needed. And you can get a great massage in the hotel. They also have the best restaurant in Puno!!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Magnolia0802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taubate, SP
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 24, 2014 via mobile

Excellent hotel to stay in Puno. It takes ten minutes To go downtown. The food is very good an the hotel and the view is special.
Regarding the stay, is better come to Puno, by Arequipa then take the Train Tô Cusco. You will feel better regarding the altitude change.

Stayed May 2014, traveled as a couple
Helpful?
Thank Marco_Dalmoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
90 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 18, 2014

The hotel has a lovely location on the bay of Puno and the staff is very nice. However, the food in the restaurant is only OK (and you will not be walking to anything given its location) and the rooms need to be updated. They were clean but the hotel is not a 4 star hotel in western standards. However, that said you are in a small city in South America and it is one of the better ones in Puno. The rooms do have nice balconies with a view of the bay.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cracklepop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaAndina_CS, Propietario at Casa Andina Premium Puno, responded to this review, June 17, 2014
Dear guest,

Thank you for choosing our Private Collection Puno hotel for your stay.

We appreciate your candid comments regarding our team. It is very important for us to offer quality service to all our guests. On the other side, we regret to know that we did not meet your expectations regarding the room. We would like to mention to you that all our hotels are inspired in their destination, we reflect local culture in the decoration of our facilities.

Best regards,

The Casa Andina Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Andina Premium Puno

Property: Casa Andina Premium Puno
Address: Av. Sesqui Centenario 1970, Puno 21001, Peru (Formerly Casa Andina Private Collection Puno)
Location: Peru > Puno Region > Puno
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Puno
#10 Business Hotel in Puno
#14 Romantic Hotel in Puno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Casa Andina Premium Puno 4*
Number of rooms: 45
Official Description (provided by the hotel):
Casa Andina Premium Puno is located on the shores of Lake Titicaca, the highest navigable lake in the world, and offers its visitors spectacular views and a wide variety of services in order to make their trip an unforgettable experience. The hotel has 45 - 100% non-smoker comfortable Superior rooms on two floors and a Suite. Some rooms offer a breathtaking view of Lake Titicaca. All rooms are equiped with stove, safe deposit box, coffee kit, iron and hair dryer. Casa Andina Premium Puno features: Internet Center, Internet WiFi, ATM, laundry services and parking. After a long day of walking rest and relax in our Massage Salon. ... more   less 
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Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection

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