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“Clean, friendly, easy-going service at Tierra Viva”

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Tierra Viva Puno Plaza Hotel
Ranked #2 of 65 Hotels in Puno
Certificate of Excellence
New York City, New York
Level 4 Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Clean, friendly, easy-going service at Tierra Viva”
Reviewed January 22, 2014 via mobile

We only spent one night at this Tierra Viva, but definitely wanted to stay there given the quality of their sister location in Cuzco. We did not regret it: rooms were very spacious, the location super central and the breakfast possibly the most generous one served in Peru (quinoa pancakes anyone?). After a long bus ride, we were pleased to be checked in in no time at all before being ushered to our room very fast. Very comfortable mattresses, high-quality linen- we slep like babies...

Stayed January 2014, traveled as a couple
Helpful?
Thank StephaneRey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, January 23, 2014
Dear StephaneRey ,

Thank you so much for your excellent comment and for sharing your experience at Tierra Viva with other travelers.

Once again, thank you, and we hope to have the opportunity of having you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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871 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 20, 2014

The room is super clean and beautifull, it has a heater (which is a must in july/august), location wise is at the back of the central plaza, staff was also very friendly, free breakfast. Highly recommended.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jazmin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, January 23, 2014
Dear Jazmin T,

Thank you so much for your wonderful comment and for considering Tierra Viva a “great hotel with great service”

Once again, thank you, and we hope to have the opportunity of having you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn
Level 5 Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 16, 2014 via mobile

Great location, and probably the most modern hotel I have stayed at in Peru. The rooms were clean, nice and large. The shower had reliable hot water, and the breakfast was good.

The staff was also very kind and flexible with our changing plans, as one in our group got sick. They were nice in calling the clinic, and were always cheerful.

A great place to stay!!

Stayed January 2014
Helpful?
2 Thank Julia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, January 23, 2014
Dear Julia L,

Thank you so much for your wonderful comment and for considering Tierra Viva an “Amazing" hotel.

Once again, thank you, and we hope to have the opportunity of having you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 13, 2014

Great modern hotel near downtown Puno. The staff was excellent and we were traveling with perishable items and they make a space in their kitchen's fridge. I cannot say enough thanks to their staff, very helpful and knowledgeable. We didn't have time to take an organized tour and they suggest us to take a private boat directly form the Puno port. We haggle on the price and we got our time in the Lake Titicaca.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Irving2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, January 23, 2014
Dear Irving2014,

Thank you so much for your excellent comment and for having stayed at Tierra Viva.

Once again, thank you, and we hope to have the opportunity of having you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 11, 2014

Great Location! Late check in was no problem. The front desk was fantastic. They helped us several times while trying to book our boats, lodge and time out on the islands of Lake Titicaca. The hotel also offered secure lock up for luggage while on the islands. The breakfast was good, filling and plenty to choose from. The rooms were clean, spacious, quiet and the beds were comfortable. I would highly recommend this to other travellers.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenn076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, January 23, 2014
Dear Jenn076,

Thank you so much for your wonderful comment and for considering Tierra Viva a “Great Place to Stay”

Once again, thank you, and we hope to have the opportunity of having you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NRR
Level 5 Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 10, 2014 via mobile

We had an excellent 3nights stay at Tierra Viva. The staff were very knowledgeable and friendly, responding to all requests and referring us to tours and nearby restaurants. They went out of their way to book us a horseback riding trip and making sure to obtain taxis for an early morning train departure.

The rooms are good sized (we had 2 king bedrooms), the bathrooms are modern. Everything is clean and the decor and carpeting make the rooms feel very cozy despite the cold and rain outside.

All in all, we enjoyed our stay here and would definitely choose it again.

Stayed December 2013, traveled with family
Helpful?
Thank nathalieroberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 9, 2014

We were skeptical about what to expect in Puno, but Tierra Viva surprised us big time! I highly recommend this hotel to anyone visiting Puno! Rooms are modern, spacey enough, very clean, there's an elevator, safe etc. 24 hr coca tea service. Front desk is extremely friendly, location is superb, and breakfast is delish; well done!

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, January 23, 2014
Dear Alex K,

Thank you so much for your excellent comment and for highly recomending Tierra Viva to other travelers.

Once again, thank you, and we hope to have the opportunity of having you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tierra Viva Puno Plaza Hotel

Property: Tierra Viva Puno Plaza Hotel
Address: Jr. Grau 270 | A Media Cuadra De La Plaza De Armas, Puno 21001, Peru
Location: Peru > Puno Region > Puno
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#2 Romantic Hotel in Puno
#2 Family Hotel in Puno
#11 Business Hotel in Puno
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tierra Viva Puno Plaza Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore". ... more   less 
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Also Known As:
Casa Andina Classic Hotel Puno

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