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“Good option for Puno”

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Tierra Viva Puno Plaza Hotel
Ranked #2 of 65 Hotels in Puno
Certificate of Excellence
Reviewed December 28, 2013

Nice hotel in Puno next to the main square. As all Tierra Viva hotels also this one is very nice. Good, big and clean rooms with free water in the room. Also tasty breakfast and staff that is quite helpfull. There are a lot of restaurants around hotel.

  • Stayed: November 2013, traveled as a couple
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1  Thank Helicid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this reviewResponded January 23, 2014

Dear Helicid,

Thank you so much for your wonderful comment and for considering Tierra Viva a “Good Option for Puno”

Once again, thank you, and we hope to have the opportunity of having you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed December 28, 2013 via mobile

Very nice and central place to stay in Puno. Nice comfortable rooms, spotlessly clean, huuuuge comfy bed, very friendly and competent staff, nice breakfast buffet, wifi working well. Would most def stay there again.

  • Stayed: December 2013
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Thank Jullyette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this reviewResponded January 23, 2014

Dear Jullyette,

Thank you so much for your excellent comment and for sharing your experience at Tierra Viva with other travelers.

Once again, thank you, and we hope to have the opportunity of having you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2013

We arrived at this hotel in Puno after being on a long 11 hour train trip from Cusco, and after staying at the Tierra Viva Cusco Saphi in Cusco, we had high hopes for this hotel!!

The hotel is on a small side street, off the main (pedestrianised) thoroughfare in Puno; and even though it is very close to the centre, it's a very calm and quiet hotel; even though it does look like a refurbished office building!

Check in was quick and easy, and completed within minutes; and there's even a lift! Marvellous news when we were given a room on the 4th floor. However, as soon as we opened the door, there was a smell in room which smelled strongly of sewage, even though there was no sign of anything wrong. As soon as we told reception, they moved us to another room (3rd floor) and were very apologetic!

The (3rd floor) room was a large, spacious room with a massive king size bed, which was ever so comfortable, and the same type of decorations we have seen in the other Tierra Viva; very calming and tranquil, as well as being very very clean and tidy, and above all, the shower was very powerful! The staff on the front desk, and all the other staff that I came in contact with were very friendly and professional, lots of Buenos Dias etc, and we even got turndown chocolate's :)

We did manage to use the dry cleaning service at this hotel as well, which, was very inexpensive as you can choose to pay 4 USD per kilo, and it was returned the next day at 6pm on the dot with nothing missing.

Breakfast wise, there was a great selection for the morning meal, ranging from scrambled eggs and bacon, to roll, cheese, yogurt and cereals, and the amazing banana bread!!

If I were to stay in Puno again, I would definitely choose this hotel over any other!

  • Stayed: November 2013, traveled with friends
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Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

We found it an amazing hotel, with a friendly staff, amaziiiing bedrooms and bathrooms! Our bedroom had a really big and comfortable bed! Clean, very good location, in the center of the city, very comfortable!

  • Stayed: November 2013, traveled as a couple
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Thank Melissa Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this reviewResponded December 10, 2013

Dear Melissa Q,

Thank you so much for your wonderful comment and for considering Tierra Viva an "Amazing" hotel.

We are so glad of knowing that you had a wonderful stay at our hotel and hope to have you again, at any of our hotels very soon.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

We stayed my boyfriend and I in this hotel a week ago for 2 nights. We really enjoyed our stay there, the room was really clean, the bed was confy, it was quiet and the breakfast was good. The staff was really helpfull and the most important, this hotel got a great location as it is near the main plaza.

  • Stayed: November 2013, traveled as a couple
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1  Thank 440Lily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this reviewResponded December 9, 2013

Dear traveler,

Many thanks for qualifying us as "very good hotel" and for sharing your experience at our hotel with other travelers.

Once again, thank you, and we hope to have you again, very soon, at any of our Tierra Viva hotels

Best regards,

Rodrigo Lazarte
General manager
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013

We stayed at the Tierra Viva hotels in Lima, Cusco, Arequipa, and Puno during our recent trip to Peru. The price is very reasonable. The staff are very friendly and customer service is 5 stars! The room is very comfortable. We highly recommend this hotel chain if you are in Peru.

  • Stayed: November 2013, traveled as a couple
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Thank SWE888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this reviewResponded December 9, 2013

Dear SWE888,

Thank you so much for your wonderful comment and for sharing your experience at Tierra Viva with other traveleres.

We are so glad of knowing that you had a plentiful stay at our hotel and we hope to have you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013

Me and my husband stayed two nights in the hotel during our 17-day peru tour. The hotel is located just inside the pedestrian area---the safest and most active part of Puno. Yet it is quiet because it is not on the main street.

The staffs are helpful and the room is clean---absolutely nothing to complain. Internet is reasonably fast for Peru standard.

Breadfast is good but would be better if they can start serving a bit earlier, because a typically tour to lakeTiticaca starts quite early. In our case the pick-up is at 6:10am and the breadfast only started at 6:00am.

  • Stayed: November 2013, traveled as a couple
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1  Thank bsgdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tierra Viva Puno Plaza Hotel

Address: Jr. Grau 270 | A Media Cuadra De La Plaza De Armas, Puno 21001, Peru
Phone Number:
Location: Peru > Puno Region > Puno
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#2 Romantic Hotel in Puno
#11 Business Hotel in Puno
Price Range: $59 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tierra Viva Puno Plaza Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore". ... more   less 
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Also Known As:
Casa Andina Classic Hotel Puno

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