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“A good experience.”

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Tierra Viva Puno Plaza Hotel
Ranked #2 of 65 Hotels in Puno
Certificate of Excellence
Virginia
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A good experience.”
Reviewed November 3, 2013

This hotel is located just one block off the main pedestrian street and is a good place to stay. It has an excellent breakfast and tea is available all day in the lobby. Like many hotels with a central open core, you do get a lot of extraneous noise from other travelers and from the lobby.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank budnpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, November 22, 2013
Dear budnpat,

Thank you so much for your excellent comment and for having stayed at Tierra Viva.

Kind Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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865 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Utrecht, The Netherlands
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 30, 2013

We really enjoyed our stay in Tierra Viva Puno Plaza. The hotel is located in the centre of Puno, the staff is very friendly and helpfull, the breakfast was extensive and good, and the rooms and beds were clean and comfortable.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mknl83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, November 22, 2013
Dear Maarten K,

Many thanks for qualifying us as "excellent" and for sharing your experience at our hotel with other travelers.

Once again, thank you, and we hope to have you again, very soon, at any of our Tierra Viva hotels

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 30, 2013

The location in the middle of Puno - a block from the square, the cathedral and the main pedestrian street - is excellent. Our room was well equipped, modern and good sized. The staff were very helpful, suggesting places to eat, visit and giving directions to the supermarket. Coca tea is available all day in the lobby, as are laptop terminals. Breakfast is plentiful (best bread rolls we had in Argentina and Peru). Highly recommended.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madmelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, November 22, 2013
Dear Madmelb,

Thank you so much for your wonderful comment and for sharing your experience at Tierra Viva with other traveleres.

We are so glad of knowing that you had a plentiful stay at our hotel and we hope to have you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2013

This hotel was in the center of Puno. The room was small but it had everything, Hot water all the time, the service was very helpful but it was a little bit loud outside at night I was there on a weekend.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marisee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 30, 2013
Dear Marisee,

Thank you very much for your excellent comment and for having stayed at Tierra Viva.

We are so glad of knowing that you enjoyed your stay with us and we hope to have you again, very soon, at any of our hotels Tierra Viva, either in Lima, Cusco, Arequipa or Puno.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glossop, United Kingdom
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 22, 2013

I stayed at the Tierra Viva for 3 days in June this year, one of the days being my birthday. On that morning I had taken a trip to the floating islands of the Uros Indians in Puno Bay, and when I came back I found a birthday cake on my bed, inscribed with my name in icing. We had a little party for the staff to eat the cake, and a couple of residents waiting for their taxis were able to join in. The staff of this hotel were just great in every way, and they also posted a card for me when all I had been expecting was directions to the post office. The hotel itself was immaculate, and this was a very pleasant short trip altogether.

Room Tip: I don't think you would go wrong.
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davidblaise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 23, 2013
Dear Davidblaise,

Thank you so much for your wonderful comment and for sharing your experience at Tierra Viva with other travelers.

We are so glad of knowing that you had a great time during your stay at our hotel in Puno

Once again, thank you, and we hope to have you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jupiter, Florida
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 19, 2013

Great hotel with very thoughtful and efficient staff. Well located to town center. Nice big and comfortable beds and great breakfast.The rooms can be cold in winters but they do provide heaters. The wifi works well. The staff are very helpful. I was sorry that we didn't know that there was also a Tierra Viva in Cusco because this hotel was so much better than the one we stayed at there, and less expensive.

Room Tip: Choose rooms above 2nd floor as street can be noisy.
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 23, 2013
Dear Laura P,

Thank you so much for your wonderful comment and for recommending Tierra Viva to other travelers.

We are so glad of knowing that you had a great stay at our hotel and we hope to have you again, at any Tierra Viva Hotel, in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level 6 Contributor
286 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed October 18, 2013

Great hotel, new and clean … I was about to give it 5 stars too. BUT then some people from our group mistaken a floor and went to a different room and OPENED IT with their key! We realized they had been given a “universal key” and could open just any room. When we went to the reception desk, the only thing they told me was: “Don´t worry, we have cameras, nothing will happen”. Nothing had happened but I think it was a great failure from the hotel to give such keys to the guests. Plus the hotel staff didn´t comment more on the matter.
They fixed the problem with that key when we came back after a day trip, however there was an absolute lack of explanation or an apology and who knows how many more universal keys are there ...

  • Stayed September 2013, traveled with friends
    • Service
Helpful?
2 Thank iliveinmexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 24, 2013
Dear iliveinmexico,

Thank you so much for your comment and for letting us know about the inconvenient that you have with your key during your stay at Tierra Viva.

We strongly apologize for that incident and we can assure you that, what happened to you was an isolated case. We have reviewed every key in the hotel, and the only problem reported was with the one of the room you stayed in, which have been already fixed.

The security of our travelers is our main concern at all Tierra Viva Hotels.

Once again iliveinmexico, we strongly apologize for that incident and we hope to have the opportunity of serving you again, at any Tierra Viva Hotel, in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tierra Viva Puno Plaza Hotel

Property: Tierra Viva Puno Plaza Hotel
Address: Jr. Grau 270 | A Media Cuadra De La Plaza De Armas, Puno 21001, Peru
Location: Peru > Puno Region > Puno
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#2 Romantic Hotel in Puno
#2 Family Hotel in Puno
#11 Business Hotel in Puno
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tierra Viva Puno Plaza Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore". ... more   less 
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Also Known As:
Casa Andina Classic Hotel Puno

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