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Tierra Viva Puno Plaza Hotel
Ranked #1 of 66 Hotels in Puno
Certificate of Excellence
Lima, Peru
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great value”
Reviewed October 10, 2013

I booked this place online for myself and my parents. It was a great find in the middle of town. Very clean room, hot showers and very friendly staff. My mum felt a little sick with the altitude but they helped her out by bringing her some oxygen and provided unlimited mate de coca. My parents room did have a funny smell, but the staff pleasantly addressed this and gave them another room. The prices were much cheaper online than displayed in the foyer. A really good find!!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 23, 2013
Dear Kate F,

Thank you so much for your excellent comment and for having stayed at Tierra Viva.

Kind Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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854 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
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English first
Hong Kong
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 9, 2013

Location: Puno is small and this hotel is situated just 3 mins walk from the Cathedral in the main plaza. However, it's away from those fancy hotels with the view of lake Titicaca.

Service: they offer complimentary transportation between bus station (I took TurismoMer from Cusco) and hotel. Staff is nice and friendly.

Room: It's indeed on the small side but it's enough for a short stay. Don't even bother looking out of the window, our view is bad. Wifi signal is strong, no street noise was heard, occasionally we heard the noise from the elevator when it's operating.

For US $64 per night, it's a very good deal.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nowhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 23, 2013
Dear nowhere,

Thank you so much for your wonderful comment and for sharing your experience at Tierra Viva with other travelers.

Once again, thank you, and we hope to have you again with us in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 9, 2013

Tierra viva is an excellent hotel only seconds from Calle Lima and a 5 minute walk from the Plaza de Armas. The entire property ifs spotless and fresh. After a 9 hour bus ride and then an overnight stay on Lake Titicaca, the king size bed with the fresh crisp sheets was heaven. The bathroom is modern, with plenty of hot water and ecosensitive toiletries. The rom it self was very quiet and calm. Breakfast was included in my package and it was high quality with Ann of fruit and scripts quinoa fritters. However, it is the staff that set this hotel apart. At all shifts the personnel on reception, breakfast room and door were polite, patient and good humoured. They dealt with my remote control drama, collected my laundry,, issued me with easy to follow directions and carried my very heavy backpack. Whilst this was a treat expense for me, the va,use for money is outstanding. Well done tierra viva

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chilemum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 23, 2013
Dear Chilemum,

Thank you so much for your wonderful comment and for considering Tierra Viva “The best hotel in Peru".

We are so glad that we have fulfilled your expectations and we hope to have you again, at any Tierra Viva Hotel, in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
111 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed October 9, 2013

Two night's stay at this hotel and we thoroughly enjoyed Tierra Viva and Puno. Location is a minute from the main street with lots of choice for drinks and food. The town felt very safe for wandering around. Reception staff were so helpful, calling agencies, changing money, arranging taxis. They couldn't be faulted. Rooms weren't huge but well appointed and lovely and warm with a heater already switched on when we arrived. The shower was divine. Breakfast was a very good selection.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blackcat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 23, 2013
Dear Blackcat2,

Thank you so much for your wonderful comment and for recommending Tierra Viva to other travelers.

We are so glad of knowing that we were your favourite hotel on your Peru trip.

Once again, thank you and we hope to have you again at any Tierra Viva Hotel in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
1 review
Reviewed October 9, 2013 via mobile

We had a great stay here. Everything si good - rooms, showers, complimentary bottled water, free teas, breakfast is absolutely wonderful. But the highlight of the stay is certainly the staff with its warm hospitality. It was a pleasure to stay in this hotel!.

Stayed September 2013, traveled with family
Helpful?
Thank Suzane Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 23, 2013
Dear Suzane Y,

Thank you so much for your wonderful comment, for considering Tierra Viva as “Perfect"

We are so glad that we have fulfilled your expectations and we hope to have you again, at any Tierra Viva Hotel, in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
139 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed October 7, 2013

This hotel is by far the best hotel we stayed in our 3 weeks Peru trip. The hotel is located near tha Plaza de Armes and next to the corner of Jr. Lima - main street of Puno.

The rooms is cozy and clean. The bed is huge and super compfy! They have a TV in the room which is working and has a lot of international TV channels. The bathroom is small but has all you need and is clean. The shower has a good pressure and you might change the pressure as you like it.

The breakfast buffet was delicious. There were different types of bread and jams, ham, cheese, butter, honey, fruits, cereals were available. It was the best breakfast we had in Peru with the largest variety to choose from.

The staff is really friendly and helps you with all your questions.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiomca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 9, 2013
Dear tiomca,

Thank you so much for your wonderful comment and for sharing your experience at Tierra Viva with the rest of travelers.

We are so glad of knowing that we were, for you, the best hotel during your 3 weeks in Peru.

Once again, thank you, and we hope to have the opportunity of serving you again in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 7, 2013

After a long middle of the night bus ride from Cusco, we arrived in Puno at dawn.

Tired and in need of some sleep, the warm and friendly staff invited us to enjoy their delicious breakfast buffet. Unbeknownst to us our rooms were being prepared hours before normal check in.

Following an early breakfast, we were allowed to check in to our rooms. It was such a tremendous relief and much appreciated.

As far as the hotel is concerned, we found it very charming. comfortable and hospitable.

The location is safe and centrally located to the heart of the city's best bars, shops and restaurants.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MartinDuran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TierraViva01, Director General at Tierra Viva Puno Plaza Hotel, responded to this review, October 9, 2013
Dear MartinDuran,

Thank you so much for your wonderful comment and for sharing your experience at Tierra Viva with the rest of travelers.

Once again, thank you, and we hope to have the opportunity of serving you again in the near future.

Best Regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tierra Viva Puno Plaza Hotel

Property: Tierra Viva Puno Plaza Hotel
Address: Jr. Grau 270 | a media cuadra de la plaza de armas, Puno 21001, Peru
Location: Peru > Puno Region > Puno
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#2 Romantic Hotel in Puno
#2 Family Hotel in Puno
#11 Business Hotel in Puno
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tierra Viva Puno Plaza Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore". ... more   less 
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Also Known As:
Casa Andina Classic Hotel Puno

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