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“Lakeside view great, car park view not..”

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Sonesta Posadas del Inca Lake Titicaca Puno
Ranked #4 of 65 Hotels in Puno
Certificate of Excellence
west london
Level 6 Contributor
144 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Lakeside view great, car park view not..”
Reviewed November 4, 2012

If you plan to stay here you must do your upmost to book a lakeside view. We did not have this opportunity and ended up with a ground floor view of the car park and the railway line from Puno to Cusco. The rooms were a bit cold but there was a heater provided already which I turned on and warmed up with. Beds were comfortable and the room dark. We had no problems with the plumbing and the water was fine, hot water fine. One of our group members felt unwell due to the altitude and was provided with oxygen with no charge. The mask and tube are reused again and again, just cleaned out with an alcohol wipe, some people may not be keen on this. You could take your own if you could get one. We had dinner in the restaurant and four of us enjoyed the meal. The fish from the lake was very tasty. There was no hair dryer in the room but there was a small safe. we did not see much of Puno but we did take a trip to the Uros floating islands which we highly recommend . Look out for wild guinea pigs by the lake.

Room Tip: Get a lake side view!!!!! (ground or first floor)
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cleocat46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIPuno, Guest Relations Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review, December 6, 2012
Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment those helps us for improve our service.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Bolton, England
Level 6 Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 30, 2012

No lift but only ground and first floor. Rooms very large with bath and shower but plug in sink faulty. Heater and fridge in room.
Even numbered rooms have lake view. Lovely grounds with guinea pigs playing on the lawn. Beware of the cat which caught one while we were there.
Very good breakfast watching the sun rise.
Don't miss a trip to the boat at the end of the jetty - free to go on but they ask for a donation. Well worth it.
The Andean Explorer announces its passing twice a day.

Room Tip: Go for even numbered rooms for lake view. Odd rooms look inland over the railway - but only one trai...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Spendingitnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIPuno, Guest Relations Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review, December 6, 2012
Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment those helps us for improve our service.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trinidad and Tobago
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 25, 2012

I have stayed in over 100 hotels in my life and this oen is by far the best. The hotel is gorgeous, the rooms are fantastic and the view is out of this world.

We were ill during our stay and the care that they gave to us was really excellent - they had a doctor come straight to our room.

Don't hesitate, just book it!! You will get a better rate from a booking site than straight from the hotel.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrD777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIPuno, Director de Relaciones Públicas at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review, November 29, 2012
Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 15, 2012

This hotel was our second choice due to other hotels being fully booked. It is a nice hotel with a good restaurant. The complimentary breakfast is great with many varieties breads, meat, eggs, coffee, tea, fruits and veggies. The rooms are nice with large bathrooms. The location is a little outside of town so a taxi drive is required to get to the Plazas (usually around 10 Soles or $4). The hotel staff was very friendly and helped organize several tours through a tour company. They even helped us get reduced rates on the tours. Lake Titicaca views are beautiful from the hotel. Make sure to get a lakeside view. They do have free Wifi that works throughout the hotel (except for the very end rooms, we had an end room that would lose connection with Wifi often).

Room Tip: Get a lakeside room. The hotel staff is good at arranging site tours with the tour company at great...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIPuno, Director de Relaciones Públicas at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review, November 29, 2012
Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada, United States
Level 6 Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 11, 2012

We were happy to find this hotel, as the hotels in the town of Puno are older, dark and depressing. The service was beyoind reproach--almost sweet. The food in the restuaratn, overlooking the lake, was best we had in Peru. Rooms and facilities were like an "dressed up" Hampton Inn. But, it was a very pleasent stay

Room Tip: Get a room with a lake view--half of them do.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marlene O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIPuno, Director de Relaciones Públicas at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review, November 29, 2012
Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
198 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed October 8, 2012

It has been some years since I stayed at a Sonesta and to be honest I expected better. The front desk were welcoming and gave us a beautiful lake view room. The hotel does look tired and needs a refurb and the safe is manual with a key, rooms were a good size though. Other positives are a steamship museum and some animals. Wi-fi is free but spasmodic. Where this hotel loses points is the food which is appalling if you stuck with the fixed menu which is repetitive, dull and tasteless and usually smothered in cheese, the breakfast is is an absolute disgrace. There is no vegetarian choice on the menu. The best they can offer is vegetarian spaghetti but we got fed up with that. In the end we asked for a pizza which was cheaper than the spaghetti and we were given half a 6 inch pizza each. It is quite remote but in a relaxing spot so that wasn't a problem. My advice would be book minimum possible meals and pay for a la carte which looks a lot more appetizing and has a lot more choice

Room Tip: Lakeview is a must
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CathieO3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIPuno, Guest Relations Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review, December 6, 2012
Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment those helps us for improve our service. We are realy apologices for the inconvenients that you found in the hotel, all your coment help us, for that reason we give you the thanks.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 6, 2012 via mobile

Nice and comfortable rooms. Good restaurant with a wide variety of local and international dishes. I recommend the quinoa soup and the American pizza (made with Andean cheese). The service is excellent upon arrival. Rooms have directv, good space for the bags and a spacious bathroom.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmoranteo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIPuno, Guest Relations Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review, December 6, 2012
Dear Mr.
In the name of the hotel managers and partners want to thank you for taking a few minutes to comment in this page about our service, it is very important for us to know how their expectations were met in the hotel. thank you for yours comment those helps us for improve our service.
This e-mail serves to invite to you to return the next time you visit our beautiful city or stay at any hotel in our chain, we will be waiting for you! If you have extra please contact us.
Best Regards,
Delmy Nuñez.
Quality Assurance Manager
Sonesta Posadas del Inca - Lago Titicaca Puno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Posadas del Inca Lake Titicaca Puno

Property: Sonesta Posadas del Inca Lake Titicaca Puno
Address: Sesquicentenario 610 Sector Huaje | Lake Titicaca, Puno, Peru
Location: Peru > Puno Region > Puno
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Puno
#11 Family Hotel in Puno
#12 Romantic Hotel in Puno
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Posadas del Inca Lake Titicaca Puno 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
On the shores of Lake Titicaca, you can enjoy traditional Peruvian hospitality at the Sonesta Posada del Inca Puno. The hotel offers a location surrounded by beauty and tranquility and easy access to all tourist activities. Admire the beautiful landscape offered by the highest navigable lake in the world, surrounded by mountains. The hotel has a beautiful view of Lake Titicaca from the guestrooms, Restaurant and Bar, as well as from the terrace. Visit the fascinating floating islands of the Uros people and their communities built of cana de totora, Sillustani Chullpas, Taquile and Amantani islands. ... more   less 
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Also Known As:
Sonesta Posadas Del Inca Lake Titicaca Puno Hotel Puno
Sonesta Puno
Puno Sonesta

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