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“Wonderful accomodation, service, staff & Nature at it's best!!”
Review of Refugio Amazonas

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Refugio Amazonas
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed September 17, 2011

I am a singel parent traveller who spent a month backpacking around peru with my daughter this summer (age 10). We finished off our trip with a trip to the Peruvian Amazon. We stayed in 3 different lodges, and this one was by far the best!

We stayed two nights here, and the food was great, the rooms were great (open to the wilderness), and although the bathrooms/showers were shared, they were kept impeccably clean all around the clock!

The hikes and lookout tower at this lodge were the best of the three we visited. We were able to see the infamous clay lick on our second morning there. the guides were fantastic in pointing out all of the mccaws, parrots, parakeets, and so many more beautiful birds. It was definitely worth the super early morning trek to set up!! We were also able to see a few caimens trolling in the water that morning..but the spectacle of the all of the birds feeding on the clay lick was a memory I will not forget!!

On our hikes we were able to see many, many things..some highlights were: wild boars, cappuchet monkeys, spider monkeys, red howler monkeys, tarantulas, a rainbow Boa (not very common to see!), lots of leaf cutter, army and bullet ants, butterflies and birds...the list goes on!! We had a fantastic guide (Uriel) who did his best to find is as many animals as we wanted to see on our list! we were able to see a large family of the River Otters as well which are becoming increasingly hard to see. It was a great stay!

The lodge itself was clean and staffed with lovely people. the food was great (and I am vegetarian), the ambiance was wonderful. It was really nature based including the biodegradable soaps and shampoos that they provided the guests. this is a place that truly cares about the environment.

NOTE: Make sure you take a pair of flip flops or slip on shoes for this lodge as all boots/hiking shoes must be left at the entrance..this keeps the lodge much cleaner, but you want something on your feet for walking around to the washrooms, dinner, etc.

My daughter's favorite part was the hammocks in the common area...lovely place to hang our and read a book!

Room Tip: Bring earplugs for people who snore in rooms around you..all rooms are open at the top and only clos...
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  • Stayed: July 2011, traveled with family
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2  Thank coraclara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 17, 2011

We are a family of 5 and spent 3 nights and 4 days at the Lodge (more like 3 days as you get there in the late afternoon and depart very early in the morning of your last day). We had spent about 2 and 1/2 weeks in Peru prior to arriving to Puerto Maldonado and it was the first rain we saw (we were there in early August). After getting situated in their offices in the pouring rain, we were taken on an hour long journey on a bus to a port where we embarked on a 3 hour long boat ride to the Lodge. We bought ponchos (25 soles each) as we heard rumors of rain for the next few days but no one mentioned until we got on the boat that a cold front has come through and that it has been cold in the rain forest -- and we left most of our warm clothing in the storage at the office.

When we finally got to the lodge, we were wet and freezing but still had to walk in the rain, up hill, for another 15 minutes. The rain stopped the next day but the cold temperature lingered longer and the cold water showers were hard to take. My kids loved hiking all over in the mud (rubber booths provided) but me, not so much.

The public areas of the lodge were beautiful and the rooms were so cool, albeit, rustic. The included meals were okay and sometimes not enough, but you don't care because all that hiking makes you hungry.

We saw some animals and lots of insects -- not as many as we had hoped but the cold kept them away. This was a very unique experience for my family and my kids' favorite memory of Peru. We all loved Refugio Amazonas and would do it again. That said, your guide and group members will also determine what kind of experience you will have, as you do all your activities together and eat together. We enjoyed our group and our guide, Andrea, very much.

  • Stayed: August 2011, traveled with family
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2  Thank BananaWow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2011

We spent three nights here. There's a lot to take in. We started with a night walk to spot insects when we arrived and each excursion was excellent. Be prepared for early starts. We were off at 5:30, first light, to the bird clay lick. Torches for everyone are also essential. Accommodation is perfect for the jungle, although we did look forward to getting a hot shower. One thing to note, the temperature and humidity were both very high but just before we left it plummeted. This happens for a few days 2-3 times a year. It might be an idea to have something warm with you as well as a waterproof jacket, just in case.
It's worth mentioning the guides are multi-lingual and very knowledgeable. Ours brought us hot water bottles on the cold night! The food was also good and plentiful.

  • Stayed: August 2011
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2  Thank GItrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2011

We stayed here for 4 nights on the teen program. Everything was flawless, but that being said, this is not for "tourists" this is for travellers and those used to a camping atmosphere. We were met at the airport by Frank and boarded a bus with others who were also going to Refugio. You stop 5 minutes out of the airport at their offices to get a cold drink, sort your bags, etc and then you are on your way for a 45 minute bus ride down a dusty road. You can see hawks and vultures here. Frank gave us an informative talk about the area and the mission of the company that has 3 properties: (Posadas Amazonas, Refugio and Tambopata Research Center) We were served a nice snack of Brazil nuts, plantain chips and an orange. After 45 minutes we were at the port/dock to transfer to the boat. The banks of the rivers are muddy clay, so wear hiking boots. The 3 hour boat ride was enjoyable as we stopped to see animals and birds along the way. Once at the Lodge they greeted us with a cold cloth and a juice. The rooms are simple, but comfortable. Since we were a family of 4, the kids had one room and we were right next door. Request an end room far from the main lodge as the noise will carry. The food at each meal was amazing and plentiful. But the best part of our stay was our wonderful, jovial guide Manuel. After the first day my husband was sick with a stomach bug and Manuel made arrangements with the kitchen for chicken soup. Manuel was so knowledgable , kind, fun and playful that he engaged my kids when we went off on our adventures. We did the teen program option. Day 1: Jungle hike to the lake : many plants and animals to see. Lovely oxbow lake and then walk to see huge strangler fig and Kapok tree. Afternoon we went to the fruit farm and swimming from the nice beach. yes, it is okay to swim. evening Caiman excursion was fun. We say 3 caimans. Days 2 we were up early for 5 am breakfast so we could visit the clay lick and see Macaws and parrots. We were not disappointed. Our patience and positive energy paid off. We saw over a dozen macaws. That afternoon my husband was feeling better and we did some more swimming at the beach and an evening walk to the look out tower. In the evening the place feels like a kids' camp... in a very fun way... everyone is gathered before the 7pm dinner to have drinks or listen to a talk. My daughter and I had in room massages which were fantastic and such a value. On our last day we did the tree climbing with ropes to get up to a platform on a Brazil Nut tree... and finally kayaking on the River. It was a fabulous stay. There is something special about the air and energy at the jungle lodge. We felt very cared for and had plenty of time to rest, even with early wake up greetings to start our day. We heard that people who went the extra distance to the Tambopata Research Center had an even better time, but we didn't want to spend all that more time up river. So, it is your choice. Go, and enjoy and ask for Manuel as your guide. He was fabulous.

  • Stayed: August 2011, traveled with family
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2  Thank cbergh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2011

Absolutely breath-takingly magnificent. Quite the most remarkable place I have ever stayed.

Far higher quality than anticipated, this is a truly beautiful accommodation in the most wonderful location.

Gorgeous, simple rooms with open-sides to the jungle (don't worry, entirely safe and virtually bug-free) . Excellent food. Sumptuous ambience.

And the guided expeditions......wow!

Room Tip: Just go. It's worth it for the journey there alone.....and when you get there.....!!
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  • Stayed: August 2011, traveled with family
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1  Thank hsm_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

First of all I am judging my whole experience....we were informed we would be staying at the Posada Lodge which is only 45 minutes by boat whereas we literally found out boarding the bus actually it was the Refugio. So that was another 3 hours by boat. As picked up from others on here when you only have 3 days and 2 nights to spend 9 hours each way traveling it kinda ruins it! We literally had 1 full day there and that was it!

If we were on a longer trip say 4 days and 3 nights it would have been more worthwhile.

I think after treking around peru on a organised tour and just completing the inca trail, to then have all the traveling into the Amazon and then no electricity or warm water it was getting atad too much for personally.

We happened to arrive just as a cold front was subsiding. In all my research I had never come across one of these "cold fronts" mentioned and I would never have believed it but it was freezing the day we arrived. it got better each day after that.. As it suggests it means lots of rain and very cold for the tropics. Luckily we missed the worst of it. What it does mean is the cold showers end up not being a option! I braved it once and that was enough. I can imagine if it is boiling hot and your mega sweaty a quick dip in the shower is fine (in the daytime).

Biggest let down for us and most of the group which was a shock was the food. I honestly had read so many reviews of many lodges saying how good it is. Well sorry to say but it was poor. It comes out and a vast queue of people are waiting. It is like a mad free for all. There is pressure to get your soup and main meal in one go (to ensure you get them!). Then obviously the luke warm food then goes cold rapidly! Most of the deserts were slop.....It was a nice relaxing meal just a quick refuelling session.

Drinks were fine. Water readily provided for drinking whih is very good. Alcohol such as large beers and pisco sours were espensive but that was acceptable consideirng we were in the middle of no where!

My biggest gripe really was how come was there wifi with people on phones and laptops all the time yet there is no warm water? How about just having solar power to provide some warm water say for 1 hour a day or somthing? It seemed abit of a joke it was about being at one with nature then there were people going crazy on laptops....

As far as wildlife we saw some corkers and our guide Natalia was good (see photos). Don't expect to see the big cats or big juicy stuff like that I think your more likely to win the lottery than see them. Also I think it was quite busy and the walks were very standard and used regularly meaning most fo the wildlife aint stupid they avoid these areas with loud stomping tourists!

Don't get me wrong (I do like to moan!) we had a great time but this lodge is for slightly longer stays as the travel time is soooo long. The food needs reviewing and possibility of some limited warm water I imagine would bewelcome.

Cheers

  • Stayed: August 2011, traveled as a couple
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1  Thank Kir321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2011

Amazing place to stay and a complete highlight of any holiday. We stayed as part of a Llama Travel Excursion for three nights I think and this was the highlight of the trip!!
As a tourist, this is as close as you can get to living in the jungle, really is. The rooms are basic but as long as you know that before you go, it is fine. The rooms are open on side with the Jungle only 15-20 metres away. Best to think of it as posh camping!!

The meals are all nice and I remember having some nice food. Not gonna win awards but we enjoyed it.
The highlights though are the Jungle Walks. You have to get up early though. Like a 6am start etc!! I remember seeing Tarantulas in their nests, Sloths asleep in the trees, Piranhas in a lake, snakes in the trees and Jaguar footprints near the boat. My favourite trip was searching for Cayman Crocodiles at night by Torchlight in the Boat.

Would love so much to go again but prob never will. Loved it though and as long as you go with the right attitude (Cold Water showers, early starts, no electricity) you will love it too

  • Stayed: September 2010, traveled as a couple
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2  Thank NRUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Refugio Amazonas

Address: Av Aeropuerto | La Joya km 6, Puerto Maldonado 084, Peru
Phone Number:
Location: Peru > Madre de Dios Region > Puerto Maldonado
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #2 of 70 Specialty Lodging in Puerto Maldonado
Price Range: $582 - $710 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Refugio Amazonas 3*
Number of rooms: 32
Official Description (provided by the hotel):
Refugio Amazonas is the latest addition to Rainforest Expeditions Tambopata portfolio. As a charming 32 bedroom lodge, it is well placed immediately adjacent to the Tambopata National Reserve. Its location is ideal for stand alone three night experiences and for breaking the expeditions to and from Tambopata Research Center. Refugio Amazonas is built on a 200 hectare private reserve on the buffer zone of the Tambopata National Reserve. It is becoming integrated to the communities of Brazil nut extractors that surround it, attempting to extend the benefits of ecotourism to the families committed to sustainable forest use. ... more   less 
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Also Known As:
Refugio Amazonas Hotel Puerto Maldonado

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