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“Not bad overall if you do it their way”

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Inkaterra Reserva Amazonica
Certificate of Excellence
Norwich, United Kingdom
Level 6 Contributor
130 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Not bad overall if you do it their way”
Reviewed April 30, 2014

Well located a good hour down river in its own reserve. The grounds are as you would expect being in the rainforest. Cabanas are pretty darn good if a little closer together than would be ideal. Staff are generally helpful particularly our guide, Paul, who was very informative on the tours. Downside is that everything is geared to the excursions, some included, some extras, which have to be planned 24 hours in advance. So as soon as you arrive, after a day's travelling, you will be asked to decide what you want to do the next day. May work for some people, but aren't vacations to unwind too? If you don't do a trip you can of course stay around your cabin but there isn't much else to do as the main house bar/ shop etc is geared around mealtimes. I did pay for a massage which was well worth it and very destressing. Make sure you apply plenty of deet/ jungle formula and maybe wear long sleeves/ trousers as the mosquitos love the tourists! Food which is all inclusive was good although you are sort of forced to eat more at lunchtimes as there is a wider choice and less electricity in the evenings.

Room Tip: They may say they have upgraded you to a Riverside room but this is only because the first row of ca...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank Leeds73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Reserva Amazonica, responded to this review, May 2, 2014
Dear guest,

Thank you for taking the time you took to write about your experience with us.

We appreciate your kind comments for our cabañas, service and guides. We are also taking note of your feedback that will allow us to keep improving.

Thank you for staying at Inkaterra Reserva Amazonica!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (172)
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English first
California
Level 4 Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 28, 2014

If i could break out this review into two separate parts I would. I think the lodge and rooms were great. The service during meals and in the lodge was good! The activities and tours were lack luster and didn't match the caliber of the Inkaterra name.

I was really impressed with the food and how nice everyone was.The cabanas were so cute and i loved the hammocks. The mosquito netting works great (although I never saw any real bugs in our cabana) and i love that they put kerosene lanterns in our rooms at night. I know lots of people complain about them turning off the electricity during certain hours- but all accommodations in the amazon follow these traditions. I think it's a great way to connect to nature and disconnect from the modern world. It glamping at it's best (glam camping).

I do have a few complaints about the rooms. 1) in cabana 20 the shower was dirty and the tiles were cracked. For the cost and the name of Inkaterra i would recommend having that fixed. 2) i love that one wall of the cabana is just netting so you can connect with nature. However, it would be nice if you group the family with kids together. It is not pleasant to be woken up before 6AM because kids in the neighboring cabanas do not know how to be respectful of those trying to sleep.

Lastly, my biggest complaint was the tours and the guides. To be clear I don't hold the resort accountable for how many animals we see. You can't force animals to come out and be visible. I do however hold them accountable for the areas they use for tours. I was super disappointed that we didn't go to the clay licks. In on the pamphlets it stated that we would go to clay lick in the lake sandoval excursion and one of the tour guides explained that it was a translation error and that there are trees that have the same food that attract the macaws, but that we were not going to the actual clay licks. The tour that would take you there would cost extra if we wanted to see the clay licks (like we didn't pay enough). I was super bummed as the other competing company I was looking at was cheaper and did take you there). The night walk excursion is a joke. You are literally walking on a path behind the cabanas and can hear the noise from the resort and see the lights. The only thing we saw on this walk was spiders (which I hate). It would be hard to see any other kind of wildlife this close to the resort. Lastly, the guide wasn't very enthusiastic about his job. He had a wealth of knowledge and knew a lot about the area. But all you could tell that being away from his family from long periods of time was hard and was apparent in his demeanor.

Overall I like the resort. If you're a young group of friends or a super adventurous person, this may not be for you. This is a more upscale resort and it attracts an older crowd and families. The excursions aren't super hard and the amount of wildlife you see can be limited. It was great for relaxing, especially after we completed the Inca Trail hike. If you want to see more wildlife, I would recommend going deeper into the Amazon. My friends went to the research center (the same time as we were at Inkaterra) and saw more wildlife than we did (as well as went to the clay licks).

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank monkey24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leiden, The Netherlands
Level 5 Contributor
81 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed April 28, 2014

We stayed here for 3 nights in a lodge close to the river. This property is far into the jungle about an hour from Puerto Maldonado. Let's start with the organisation which is very very good. The staff in the lodge are very friendly and helpfull and the acknowledge of the guides are just fantastic. The food is ok in fact simple but it had a good taste. The only down side of this lodge are the little "houses" you stay in. They are really very basic in my opinion hardly a 3,5 star. I understand that this place is very remote but for the price paid i had expected i little more luxury. Once again this was a nice experience but 4 star ? I am not sure.............

Room Tip: Take a room near the river.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Netherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareham, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 24, 2014

My wife nd I had a wonderful 3 days at this lodge, experiencing all the outdoor activities and enjoying the comforts afforded by the lodge and its excellent staff. Service was good in all respects and the food generally excellent- except breakfasts that were megre and WITHOUT coffee!!.

One down-side to our stay was the lack of proper lighting to eat our meals by. In fact I carried a torch in order to read the menu at dinner. Electricity is limited in any event. Only limited lighting in the cabins which made getting up early for outings a less than perfect experience.

The guide we had ( Charles) was both friendly and knowledgeable and made our ventures into the forest a pleasure.

Partly as a result of previous river flooding, the access to the lodge from boats is difficult for any but the truly able bodied. I am no longer young and found the transfers from ship to shore rather unnerving and precarious. Otherwise however, access to all facilities is good and the walks in the forest are good, though muddy in places. Boots are provided by the lodge.

Room Tip: Room looking directly on to the river present glorious views.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Michaelmoongazer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Reserva Amazonica, responded to this review, May 2, 2014
Dear guest,

Thank you for taking the time to write about your experience with us. We appreciate your kind comments as well as your feedback that will help us to keep improving.

Thank you for staying at Inkaterra during your visit to the southern jungle of Peru!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Il Gzira, Malta
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 18, 2014

We stayed at the Inkaterra Machu Picchu which exceeded all expectations so were very excited about our stay at Reserva Amazonica. However we were severely disappointed. The resort itself is ok, but the food was atrocious in quality with very little choice. Having eaten at the Burgos in Puerto Maldonado and had a superb meal the argument of quality ingredients being difficult to come by does not cut the mustard. Regarding the rooms, the thatched roof huts are very cute but electricity is cut from 11pm till 6am making sleep impossible. In regards to the excursions, they were awful. The night safari tour was a complete waste of time we saw nothing. We saw more wildlife at Iguazzu Falls in the first 5 minutes than we did here.The whole experience was so underwhelming we left after one day. Avoid

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Reserva Amazonica, responded to this review, April 24, 2014
Dear guest,

Thank you for taking the time to write about your stay.

Our property is located 45 minutes by boat from the city of Puerto Maldonado in order to provide an authentic natural experience. It is important to keep in mind when visiting the rainforest, that it is an open system where many species co-exist. The Amazon has abundant wildlife, but many of the animals like to hide in the dense vegetation. Part of the experience is to go with the explorer spirit awake.

Despite our location limitations, we have very positive reviews for our food but we are taking note of your comments in order to make any correction needed.

Thank you again for taking the time to write us and for providing your feedback.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston Salem, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 5, 2014

My husband and I were there last week and had a wonderful time! We were greeted by a cheery hostess immediately when we arrived at the airport. We were taken in a "jungle" vehicle to a beautiful building with an attached Butterfly house. After having a refreshing juice and filling out papers we got in a boat and were whisked away on the river to the resort.
Website pictures do not do justice to the beauty of the bungalows and main lodge. We joined several guided tours and thoroughly enjoyed the extensive knowledge of our guides. They helped us see all kinds of wildlife that we never would have noticed. Staff was amazing, massage was wonderful and food was excellent!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 304LB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
188 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed April 5, 2014

If you are visiting the jungle in the lower Peruvian Amazonian basin, then try Inkaterra Amazonica Lodge. It is a bio-friendly resort who source locally from jungle families, are keen on operating within nature for all that they do and it works. We had a first class visit with our own bungalow, eating meals in the main reception center and going on tours all arranged and provided for by the lodge. Paul is the BEST jungle guide. He spotted frogs, insects, tarantula's, birds, monkeys with his superior jungle vision and 6th sense. Wow! Be sure to go on the Canopy-Sky-Walk. Another Wow! The food was good and always appetizing. The service was always accommodating. Would I return to visit the Inkaterra Lodge? Yes, if I was in that area.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarcoPro2050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce_manager, Ecommerce at Inkaterra Reserva Amazonica, responded to this review, April 8, 2014
Dear guest,

Thank you for taking the time to write about your experience with us. We are pleased that you enjoyed your stay and that you keep great memories of your visit to the southern jungle of Peru.

Thank you for staying at Inkaterra Reserva Amazonica!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inkaterra Reserva Amazonica

Property: Inkaterra Reserva Amazonica
Address: Rio Madre De Dios Km15, Puerto Maldonado, Peru
Location: Peru > Madre de Dios Region > Puerto Maldonado
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Suites Airport Transportation
Hotel Style:
Ranked #3 of 59 Specialty Lodging in Puerto Maldonado
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Inkaterra Reserva Amazonica 3.5*
Number of rooms: 35
Official Description (provided by the hotel):
Remote and pristine, yet easily accessible; a welcoming haven of 494 acres, Inkaterra Reserva Amazonica offers a range of land and river excursions that introduce guests to the magic of the rainforest, including the spectacular 1,129-ft. long and 100-ft. high Canopy Walkway, which allows an incredible experience from over the tree tops. ... more   less 
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Also Known As:
Inkaterra Reserva Amazonica Hotel Puerto Maldonado
Reserva Amazonica

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