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1 - 6 of 63 reviews
Reviewed September 23, 2018

The hotel is located over a gas station, that a unusual location and a dangerous one too. 

The parking is 50 meters away. So you have to park in the gas station, check in, and then park your car. If it's night, every time you want to take out your car from the parking, you will have to walk in a dark street. By chance, Encarnación is still a safety city. By the way, there's nobody watching your car, i mean, no people or camera watch over your things.

The hotel is a mix of bad taste deco and old reboosted facilities. I guess the place before to become an hotel it was a office building. There's is one elevator, and can take only four persons at the time, so if there's many guests you will have to wait to your turn.

At first glance, rooms seems to be clean. But you will find filthy towels, recycled shower caps. Toilette paper basket has no cover. 

Rooms are sound proof. That's good.

Breakfast was ok. It's austere as a Ibis breakfast, not fancy at all. Buffet hot meals choice is small. 

Pool was great, maybe the only thing that make the difference. It's located on the roof and you can have a pretty nice view of the city. 

Staff was courteous. 

For the same price you can have a real five stars service in the Awa or Savoy hotel.

Date of stay: September 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank OlikV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2017

This might be the only hotel in the world that has a gas/petrol station as it's entrance. It's certainly a unique set up that I've never encountered elsewhere and when you arrive here, you'll be forgiven for thinking you're in completely the wrong place. Still, if you want to fill your car up whilst you're in Encarnacion, you won't have far to go from your bedroom.

The hotel is rated 4 star, but I have to assume the star rating system is a bit different in Paraguay. I doubt this property would rate any higher than 3 star anywhere else. It is a perfectly nice, perfectly comfortable, perfectly clean property, but it's lacking the special touches that you'd expect from a 4 star hotel. The location otherwise is fine, being about 2 blocks from the main bus station and about a 10-15 minute walk to the riverfront beach. Since the beach is probably the only reason ever to visit Encarnacion itself, you may want to consider one of the properties closer to the water that offer better views.

The reception is rather gaudy; all twinkling lights, modern styled, retro furniture, bright colours and cheap antiques, but the staff are welcoming, despite no English being spoken or understood at all. They say they'll change money for you, but no matter how small the amount you want, they never appear to have sufficient funds. Asking directions to anywhere is equally hopeless. Again, not a 4 star experience.

The rooms are very small and cramped. The double bed took up virtually the entire space in my small room, with a desk, chair and closet all squashed into one corner. There is nowhere at all to put your bags. There is a flat screen TV, but it's a bit complicated to work, using multiple remotes, but it does have a number of international channels, including the US & British news channels in English. There is aircon in the room. There are no other room amenities such as water, a safe, etc., and the window doesn't actually shut properly. Again, not exactly 4 star options. The bedding is clean and fresh and the bed itself very comfortable.

The bathroom is a bit austere, but the walk in shower has good hot water pressure, although a lot of the space in the shower stall is taken up by the water heater itself. They provide shampoo, conditioner and soap, but nothing else. Towels are fluffy and clean.

There's a lot of weird noise inside the property. An alarm that sounds like a mobile phone is constantly 'beeping' 24/7 somewhere on another floor. It's so incessant, that eventually you'll stop noticing it, but it is actually very annoying. Outside there is a cockerel that will wake you up no matter what time you'd set your own alarm and there are dogs barking in the same compound. Not things you'd expect in a city centre location. It's like being on a farm.

Breakfast is included on the 8th floor restaurant, which has 360 degree views of the city and a nice sun deck and plunge pool. The food is of good quality, with a few hot items, but oddly, there isn't toast. Tea, coffee, real juice, fruits, and an excessive amount of cake and sweets, which the locals seem to favour. Later, the space is open for lunch and dinner, but it's a bit pricey. They also provide room service, but since there's nowhere possible to eat in the cramped rooms, I wouldn't recommend it.

This is a nice, modern option, with very good pricing. It's clean and well kept, but it's hard to see how it ranks 4 star based on the flaws. If it was ranked 3 star, it would satisfy every expectation. I wonder what 5 star properties are like in Paraguay?

Room tip: Room 401 as ill fitting windows and noise from animals outside.
Date of stay: August 2017
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
3  Thank Jarko2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2017 via mobile

Hotel is not what i expected. Only spanish speaking, room is clean and ok but windows do not close enough , parking is not easy to find and restaurant is not clean and overprised. Staff of hotel is very friendly and helpfull.

Date of stay: February 2017
Trip type: Traveled as a couple
1  Thank tomBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2016

We loved this hotel! We came out for Carnival in January our rooms were ready we were escorted to our rooms which was a nice touch. Pleasantly surprised how clean and spacious the rooms were they even had kitchen space in them. The hotel offered a nice free breakfast up by the pool. I just don't have anything bad to say about this hotel everything was perfect from check in to check out!

All the rooms are different so you don't know what your going to get we had 3 rooms together and every one of them was unique in its on way. The one I stayed in we called it the Esmoralda room as it was the color of her dress. It had 3 beds, we were able to move two of them together to accommodate a couple.

Room tip: All the rooms I saw were great rooms.... Maybe ask for your favorite color?
Date of stay: January 2016
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank Skyvixxen00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2015 via mobile

The hotel generally seemed OK. The location is OK; close to the bus station and a supermarket, a bit far away to the main square and next to a construction site, though.
The rooms were very clean and looked fancy at the first glance, although they were almost too kitschy for my taste.

What we really didn't like was the on site restaurant. The food was mediocre and the staff unfriendly and even lied to us. We had explicitly ordered a fresh orange juice and the waitress seemed to think we're too insensitive to taste the difference to a packaged juice. Despite our complaints she refused to take the 6€ juice off the bill altogether.

Date of stay: February 2015
Trip type: Traveled as a couple
1  Thank pabloe812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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